West Tennessee Healthcare Sportsplex - 7 min drive
Getting around
Memphis International Airport (MEM) - 88 min drive
Restaurants
Sonic Drive-In - 11 min walk
Olive Garden - 10 min walk
McDonald's - 2 min drive
Texas Roadhouse - 5 min walk
Buffalo Wild Wings - 4 min walk
About this property
Hilton Garden Inn Jackson
Property highlights
At Hilton Garden Inn Jackson, you can look forward to dry cleaning/laundry services, a bar, and a gym. Free in-room WiFi is available to all guests, along with a 24-hour business center and a restaurant.
Additional perks include:
A seasonal outdoor pool
Free self parking
Self-serve breakfast (surcharge), an electric car charging station, and a 24-hour front desk
Luggage storage, 1 meeting room, and a front-desk safe
Guest reviews speak highly of the helpful staff
Room features
All 98 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
Bathrooms with free toiletries and hair dryers
40-inch TVs with cable channels
Separate sitting areas, refrigerators, and microwaves
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Electric car charging station on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Food and drink
Self-serve breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 4.95-12.95 for adults and USD 4.95-5.95 for children
1 restaurant
1 bar
Things to do
Fitness center
Seasonal outdoor pool
Family friendly
Laundry facilities
Microwave
Refrigerator
Seasonal outdoor pool
Conveniences
Banquet hall
Elevator
Front-desk safe
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Business services
24-hour business center
Conference space
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Entertainment
40-inch TV
Cable channels
MP3 dock
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Desk
Free local calls
Free newspapers (weekdays)
Laptop-friendly workspace
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for self-serve breakfast: approximately USD 4.95 to 12.95 for adults, and USD 4.95 to 5.95 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
The seasonal pool will be open from May 26 to September 06
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Garn Inn Jackson Hotel
Hilton Garden Jackson Jackson
Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Jackson
Hilton Garden Inn Jackson Hotel Jackson
Frequently asked questions
Does Hilton Garden Inn Jackson have a pool?
Yes, this property has a seasonal outdoor pool.
Is Hilton Garden Inn Jackson pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hilton Garden Inn Jackson?
Self parking is free at this property.
What time is check-in at Hilton Garden Inn Jackson?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hilton Garden Inn Jackson?
Check-out is at noon.
Where is Hilton Garden Inn Jackson located?
Situated in Jackson, this hotel is within 2 mi (3 km) of Union University, Music Highway Crossroads, and Casey Jones Village. North Hospital and Old Hickory Mall are also within 3 mi (5 km).
Hilton Garden Inn Jackson Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Was so tired when we arrived and it took forever to get our card keys to work ended up having to change rooms … multiple trips back and forth to the lobby was very inconvenient when you’re exhausted.. ended up being faulty or dead door locks … other than that the stay was good … clean room and comfortable bed
Sonja
Stayed 1 night in Nov 2024
4/10 Poor
Thomas
2 November 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hot water was out for an entire day. Only one elevator working and it was pitch black because the lights were out.
More expensive than other hotels, but the beds were heavenly, 2 free waters. But breakfast and food and drink prices are astronomical. Uber somewhere. Staff and service was great.
The location was ideal for what we needed and very accessible. It was clean, well stocked, and the staff we interacted with were very friendly. We ate at the restaurant and the food was delicious. The pool looked refreshing.
The room was mostly what you would expect from Hilton. Clean and comfortable. The doors are a bit heavy causing them to close hard, creating a slam that I’m sure would be heard by those around you. Guest laundry was adequate. Breakfast was “offered” at an additional cost, but not “included.” For the price of a Hilton hotel room, breakfast should be included; continental at least. The room was adequately cleaned and stocked except for the hand-lotion container permanently fixed to the wall. It was empty. Not a dealbreaker, but definitely an oversight by the housekeeping staff. All things considered, we enjoyed our stay.