See all properties
Save

DoubleTree by Hilton Hotel Jackson

4.0 star property
Savor southern comfort food at Twist Grill & Bar then take a refreshing dip in one of two pools surrounded by historic charm.

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Jackson

Indoor pool, outdoor pool
Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available
The current price is AED 412
AED 473 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Hydromassage showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Hydromassage showerhead
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Hydromassage showerhead
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Parlor)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (Parlor)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Comfort Suites Jackson I-40

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 1,004 reviews
The price is AED 403
AED 462 total
includes taxes & fees
28 Feb - 1 Mar
Comfort Suites Jackson I-40

About the neighborhood

Map
1770 Hwy 45 Byp, Jackson, TN, 38305

What's nearby

  • Casey Jones Village - 9 min walk
  • Old Hickory Mall - 2 min drive
  • Union University - 3 min drive
  • West Tennessee Healthcare Sportsplex - 6 min drive
  • The Ballpark at Jackson - 8 min drive

Getting around

  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Logan's Roadhouse - ‬11 min walk
  • ‪Old Country Store - ‬10 min walk
  • ‪Umphy's - ‬5 min walk

About this property

DoubleTree by Hilton Hotel Jackson

Upscale hotel near Casey Jones Village
Located close to Old Hickory Mall and Rusty's TV and Movie Car Museum, DoubleTree by Hilton Hotel Jackson provides a grocery/convenience store, a terrace, and shopping on site. The on-site southern cuisine restaurant, Twist Grill and Bar, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A vending machine, a gift shop, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 167 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 7.00-15 for adults and USD 7-11 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Twist Grill and Bar

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • 24-hour business center
  • Conference space (6000 square feet)
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7.00 to 15 for adults, and USD 7 to 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
DoubleTree Hotel Jackson
DoubleTree Jackson
Jackson Doubletree
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson

Frequently asked questions

Does DoubleTree by Hilton Hotel Jackson have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is DoubleTree by Hilton Hotel Jackson pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Hotel Jackson?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Jackson?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM.

What time is check-out at DoubleTree by Hilton Hotel Jackson?

Check-out is at 11:00 AM.

Where is DoubleTree by Hilton Hotel Jackson located?

Located in the heart of Jackson, this hotel is 0.5 mi (0.8 km) from Casey Jones Village and within 3 mi (5 km) of Old Hickory Mall and Rusty's TV and Movie Car Museum. Jackson Bowling & Family Fun and Cypress Grove Nature Park are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

DoubleTree by Hilton Hotel Jackson Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 442 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, warm cookie
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good dining options close by including an on-site restaurant with a great bourbon selection. Rooms were spacious and beds were comfy. Pretty good breakfast for a price.
Stayed 1 night in Jan 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property needs updating for the price of the room Wi-Fi should be available without having to sign up for a rewards program and breakfast should be provided
Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice and quiet. Twist is the restaurant in hotel, it was quick and delicious. See you next time
Stayed 1 night in Dec 2024

10/10 Excellent

SEAN C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great
Stayed 3 nights in Nov 2024

4/10 Poor

Shelley

Liked: Staff & service
Disliked: Property conditions & facilities
Great to sleep at only thing that was bad is that the body wash fell on my toe because it somehow fell from the shower area while I was showering! Also could have been a little cleaner in the bathroom area!
Stayed 1 night in Jan 2025

10/10 Excellent

Nakendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room and the pool was awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, clean and comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Andranna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff and a overall great experience
Stayed 1 night in Oct 2024

10/10 Excellent

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night stay with a great breakfast the next morning.
Stayed 1 night in Jul 2024

10/10 Excellent

Carlton M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very nice room.
Stayed 1 night in May 2024

10/10 Excellent

Carlton M

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very safe location

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Nice place to stay
Stayed 5 nights in Dec 2023

10/10 Excellent

Jessi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Double Tree in Jackson
Everything was great for the most part. AJ that checked us in was so nice. The room was exceptionally clean. Each staff member I crossed paths with was super friendly. The check out clerk wasn’t the most personable but it was fine.
Stayed 1 night in Sep 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was great. Great customer service. The location was great. We look forward to staying again
Stayed 2 nights in Jun 2024

10/10 Excellent

sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here quite often bc the hotel is clean and staff are always great!!
Stayed 1 night in Mar 2024

10/10 Excellent

Teresse

Liked: Cleanliness, staff & service
Great property
Stayed 1 night in May 2024

10/10 Excellent

Tod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always.
Stayed 1 night in Dec 2023

4/10 Poor

Reginald

My room was not made up during my stay.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jackson TN
The room was clean and comfortable. The bathroom door didnt close all the way.
Stayed 1 night in Sep 2024

8/10 Good

Tillman

Liked: Cleanliness, staff & service, property conditions & facilities
The plunger in the sink was stuck in the closed position so the water could not drain. We were there only one night so we did not complain. A maintenance man walked into our room late at night with the door locked to test a TV remote, thinking the room was empty. We were compensated with a continental breakfast, which we believe should be included with the room. We would probably stay at this property again, because the staff was so friendly and helpful.
Stayed 1 night in Nov 2024