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"Great customer service "

"This hotel is not as new as some others in the area, but it was clean and good for a family with kids and a little less expensive. Our kids played in the water park for 2 hours each day- so money definitely well spent. The breakfast was pretty good for free hotel breakfast, and they also had some placements and crayons available for kids. We would stay again!"

"Great place , staff was wonderful, room was nice and clean , bed was comfortable, linens were clean . All and all Good stay "

"Iconic hotel in the beautiful White Mountains."

"Great rooms continental breakfast was perfect. Close to entertainment and shopping. Staff is terrific!"

"We called to check in early and they were super accommodating- we got there and the staff were all really kinds and friendly. It was the little things that made this place awesome. They had a free movie at 7pm with seating and a projector. They also had a cereal station out so guests could enjoy a late night snack with the movie! Another HUGE bonus was the vending machine. This hotel has affordable kid friendly snacks in their vending machine! That’s never happened for us! I mean a yogurt squeeze with gummies for $1.75. I was just so impressed with the family friendly thought that this management has and I will DEFINITELY stay here again when we are in the area, just because of that. "

"Really enjoyed our stay here, Walmart close by and very close for sking at Wildcat. Excellent restaurant and hot coffee in the lobby. We ended up leaving a day early because the mountain was closed for wind. I asked if we could be reimbursed for that (they did not have to) and they did! It took a bit of effort since I had booked through another site, but so grateful they did not charge for the day we did not use. I appreciated that. I would definitely stay here again in the future. "

"Very quiet and nice place to stay, breskfast is good, pool and spa very clean. 5 to 8 min to the outlet"

"Everything was wonderful. However I was not able to book spa treatments as I was too late. Otherwise it was fantastic with excellent wine list. Staff was incredible as were the dining options. "