Scandalous dirty. Servicemen try to seem being helpful, but they don't. We asked about iron, and got an answer that we could get it out of the hotel. When I opened a fridge I was shocked, it seems ithad a wash a half year ago. On the third day of stay we asked to make up the room. When we came back, only towels were changed... In fact we thought they were changed, but they were not! The dirtiest big towel was removed, the second one was left (so we had just 1 towel for 2),and when we used it we found staines at the same place. The non-smoking room stinks of tobacco, bathroom walls are covered with mold. Firstly we thought that maybe the hotel didn't have money to renovate it, but the situation with the fridge and towels show that there is no wish to service well.