Resorts in Izabal Department

"Rooms could be nicer"

"This hotel is an experience in itself. Nestled in a mangrove, the hotel is built on stilted walkways. There are turtles and crocodiles (sometimes), but apparently they do not bother people. You can relax at their restaurant or by the pool or choose to participate in activities such as sunrise kayaking to an island with monkeys, a horseback ride, a walk through their farmland, or a day trip to Livingston. The people who work there are friendly and organized. The place is kept very clean and...

"Good food, nice rooms"

"Good costumer service nice staff good installation and excellent food service Hess manager it’s excellent person and friendly personal my familia it’s very happy with hiss service … we have good experience with this hotel we can back soon .this service it’s for ⭐️⭐️⭐️⭐️⭐️"

"Gonzalo was kind and helpful. Beautiful views. Heads up: Google maps chooses the shortest route which takes you though an narrow alley way and up an unpaved hill which is not recommended. Make sure to go around what seems to be the back way, but it actually takes you to the front entrance. The name Casa Escondida (Hidden House) is perfect for this place."

"Todo"

"My wife reserved 3 family rooms , I reserved one a total of 4 rooms and when I did the check in one of my wife's room was not ready and it was past the check in time the room that I additionally reserved was given to another family and It had been charged to my account , the power went out and we had no lights all night no food , no hot water , no wifi customer service was not the best , the rooms were dirty the staff was not helpful, the main reason I'm giving 2 starts is because the natural...

"This is an exceptional, seemingly undiscovered gem. Location is a paradise to itself with great facilities, wonderful staff and activities raging from Kayaking, ziplining, horseback riding, wakeboarding to just sitting back and enjoying the best fruit smoothies ever."

"Lugar incómodo e incomunicado. La empresa no colabora con el cliente no advierte que el camino es una brecha de terracería. El sitio no hay señalamiento que indique el hotel o cabaña. Es un azar que algún vecino se apiade de los que viajan y ofrezca ayuda personal. Incluso tuve un percance que fue solventado por los vecinos. La propietaria jamás dio la cara. Lamentable."

"Muy buena experiencia."

"This is a very charming hotel that you can get to it only by boat from the little village. You should pay 25 to get there. Do not pay more than 50.!!! The hotel is very charming. The Was are very nice. They have a nice restaurant but it’s little expensive every item that I tried was amazing.!!!!! They have kayak to rent and they can arrange for a boat tour for you"