4/10 Poor
Jennifer V.
15 August 2023
Disliked: Cleanliness
Needs improvement
The house was nice but it didn't match the description. We choose this property because of the amenities since we were traveling with small children and unfortunately it didn't provide most of them.
It had no rental van as stated. Biggest downfall for me was the AC in one of the rooms ( my room ) didn't work until almost the 5th day of our stay and the room was so hot. The washer dryer was not available to us on the 4th day as stated. After days of asking I was able to put a load in to wash a day before we left to wash our dirty beach clothes. The pool wasn't clean when we arrived and I had to ask for them to turn on the filter daily. Not enough towels ( they gave us 2 per room) total of 8 and there were 12 of us. They eventually gave me 4 more but they never gave us clean replaced towels ( we used the same towels all week).
Jennifer V.
Stayed 7 nights in Aug 2023