At Hotel Mercator Itzehoe-Klosterforst, you can look forward to a terrace, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Vis-a-vis, offers breakfast and dinner. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
Buffet breakfast (surcharge), a vending machine, and ATM/banking services
A front-desk safe, smoke-free premises, and a 24-hour front desk
Room features
All 78 rooms include amenities such as free WiFi, safes, and room service.
Other conveniences in all rooms include:
Bathrooms with deep soaking tubs and free toiletries
35-inch flat-screen TVs with digital channels
Free infant beds, heating, and daily housekeeping
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 10.00 per person
1 restaurant
1 bar
Room service available
Restaurants on site
Vis-a-vis
Family friendly
Free cribs/infant beds
Conveniences
ATM/banking services
Banquet hall
Elevator
Front-desk safe
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Business services
Meeting room
Outdoors
Terrace
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Free cribs/infant beds
Heating
Bathroom
Bathtub or shower
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Towels
Entertainment
35-inch flat-screen TV
Digital channels
More
Desk
Iron/ironing board (on request)
Phone
Safe
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 7.50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 10.00 per person
Pet fee: EUR 7.50 per pet, per day
Service animals are exempt from fees
In-room safe fee: EUR 0 per stay
Rollaway bed fee: EUR 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Only registered guests are allowed in the guestrooms
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Property is also known as
Itzehoe Mercure
Klosterforst
Mercure Itzehoe
Mercator Itzehoe-Klosterforst
Mercure Klosterforst Hotel Itzehoe
Mercure Itzehoe Klosterforst Hotel
Mercure Klosterforst Hotel
Mercure Klosterforst
Mercator Itzehoe Klosterforst
Hotel Mercator Itzehoe-Klosterforst Hotel
Hotel Mercator Itzehoe-Klosterforst Itzehoe
Hotel Mercator Itzehoe-Klosterforst Hotel Itzehoe
Frequently asked questions
Is Hotel Mercator Itzehoe-Klosterforst pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 7.50 per pet, per day. Service animals are exempt from fees.
How much is parking at Hotel Mercator Itzehoe-Klosterforst?
Self parking is free at this property.
What time is check-in at Hotel Mercator Itzehoe-Klosterforst?
Check-in begins at 3:00 PM.
What time is check-out at Hotel Mercator Itzehoe-Klosterforst?
Check-out is at noon.
Where is Hotel Mercator Itzehoe-Klosterforst located?
Situated in Itzehoe, this hotel is 2 mi (3.2 km) from Klinikum Itzehoe and 3.2 mi (5.2 km) from Aukrug Nature Park. Elbe and Kiel Canal are also within 20 mi (32 km). Itzehoe Station is 20 minutes by foot.
Hotel Mercator Itzehoe-Klosterforst Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 67 out of 184 reviews" "
10 - Excellent
67
Rating 8 - Good. 80 out of 184 reviews" "
8 - Good
80
Rating 6 - Okay. 28 out of 184 reviews" "
6 - Okay
28
Rating 4 - Poor. 7 out of 184 reviews" "
4 - Poor
7
Rating 2 - Terrible. 2 out of 184 reviews" "
2 - Terrible
2
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
2/10 Terrible
Pål
28 July 2024
Awful experience
Arrived early, checked in, parked the car in the basement car park, only to find somebodys clothes and bags in "our" room. Was then told by the receptionist that they had no other room available. We were flabbergasted! They managed to find us a room in a neighbouring hotel, but still... Zero points for this hotel, it's like Faulty Towers!
This is a comfortable place run by helpful and friendly staff in a convenient location of town. The place offers clean accommodation with adequate space, and all usual amenities. The on site bar and restaurant are nice to have, breakfast is pretty good for the category, and must importantly the staff is friendly and very helpful. They have no gym, but offer free access to a gym and sauna in 3 minute walking distance. I would come back to this place anytime.
We stayed in Itzehoe as a base for genealogical research in Schleswig-Holstein. The Mercure was a perfectly acceptable business hotel, ample parking, very nice breakfast and dinner restaurant, friendly and helpful staff. Room was fine, nothing special. Very little to do within walking distance (grocery store next door, at least). All in all it was exactly what we needed for our purposes.
Comfortable hotel about 10 mins walk to town centre. On site parking. Comfortable room with coffee maker and fridge. However, no drawers for clothes, just a small wardrobe. Restaurant staff were excellent. The food was ok.
Really enjoyed my stay at the Mercure Hotel in Itzehoe along with the other 4 members of my family.
Great breakfast, good wifi, 10 minutes walking from the centre, polite staff
The hotel is conveniently located by a bakery and grocery store. The staff were very helpful and the restaurant and breakfast were excellent. Add in the friendliness of the people of Itzehoe and it makes the hotel a great destination.
Although we only used this as an overnight stay on a family holiday we found it very good value. Friendly and helpful staff, plenty of parking and great family rooms.
Overall I enjoyed staying at your hotel. I would happily recommend it to family and friends. If I had had more time I would have gladly stayed longer. The purpose of my stay was not to sightsee in Itzehoe. So I am not sure how close the hotel to the centre is. The hotel staff was friendly and accommodating at all times.