4/10 Poor
Verified traveler
23 November 2024
Disliked: Cleanliness, property conditions & facilities
Be Careful Here
At first this was a nice stay but quickly turned sour. I was given the option to change rooms and was at first told it was no extra charge (also note that the other room on Hotels.com was the exact same price for the room next door). Later decided we wanted to move to that one but they would charge me 20€ each extra day there instead of the same price. I accepted begrudgingly. I want to note the large number of bugs that were constantly present in the rooms going into our things. The walls were paper thin and you could hear everything. Luckily no one was in the room next to us till the end, couldn’t sleep properly after that. They even offered to bribe us in a number of ways to ensure they didn’t get a bad review. Makes me question how many times something like this has happened and people accepted the bribe to give an artificial higher rating. I don’t recommend the basement suites. It might be better higher up (ie. not as many bugs maybe). Some of the staff were very friendly and helpful but others not so much. I hope you get the friendly ones.
Verified traveler
Stayed 10 nights in Nov 2024