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Sheraton Istanbul Atakoy Hotel

5.0 star property
Luxury Istanbul hotel connected to a shopping center, steps from Galleria Atakoy

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Istanbul Atakoy Hotel

Executive Premium / Club | Premium bedding, minibar, in-room safe, desk
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Gastropub, ocean views, open daily
Lobby
Aerial view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Parking available
    Parking available
The price is AED 383
AED 430 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Presidential Suite, 1 King Bed, Sea View

Presidential Suite, 1 King Bed, Sea View | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 230 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Sheraton Suite

Sheraton Suite | Premium bedding, minibar, in-room safe, desk

Sheraton Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 140 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 110 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite

Club Suite | Premium bedding, minibar, in-room safe, desk

Club Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite, 1 Bedroom

Park Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Park Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Premium Twin / Club Twin

Executive Premium Twin / Club Twin | Premium bedding, minibar, in-room safe, desk

Executive Premium Twin / Club Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Premium / Club

Executive Premium / Club | Premium bedding, minibar, in-room safe, desk

Executive Premium / Club

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, Non Smoking, Sea View

Premium Room, 2 Twin Beds, Non Smoking, Sea View | Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Twin Beds, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Premium Room, 1 King Bed with Sofa bed, Non Smoking, Sea View | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Sea View

Superior Room, 2 Twin Beds, Non Smoking, Sea View | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Superior Room, 1 King Bed with Sofa bed, Non Smoking, Sea View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Sea View

Deluxe Room, 2 Twin Beds, Non Smoking, Sea View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Sea View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Hyatt Regency Istanbul Ataköy
Pool
Spa
Kids pool
Parking included
8.6 out of 10, Excellent, (1000)
The price is AED 395
AED 443 total
includes taxes & fees
8 Dec - 9 Dec
Hyatt Regency Istanbul Ataköy

About the neighborhood

Map
Rauf Orbay Caddesi Sahilyolu, No:10, Bakirkoy, Istanbul, 34158

What's nearby

  • Galleria Atakoy - 2 min walk - 0.2 km
  • Ataköy Marina - 7 min walk - 0.7 km
  • Capacity Shopping Center - 17 min walk - 1.4 km
  • Blue Mosque - 12 min drive - 11.8 km
  • Grand Bazaar - 13 min drive - 11.5 km

Getting around

  • Bakirkoy Station - 6 min drive
  • Istanbul Bakirkoy Station - 18 min walk
  • Istanbul Airport (IST) - 48 min drive

Restaurants

  • ‪Happy Moon’S - ‬10 min walk
  • ‪Cookshop - ‬9 min walk
  • ‪Saray Muhallebicisi, Galleria Avm - ‬3 min walk
  • ‪KFC - ‬9 min walk
  • ‪Cookbook - ‬1 min walk

About this property

Sheraton Istanbul Atakoy Hotel

Luxury eco-certified hotel near Capacity Shopping Center
Located close to Galleria Atakoy and Carousel Shopping Center, Sheraton Istanbul Atakoy Hotel provides a marina, a poolside bar, and a free daily manager's reception. Indulge in a massage, a body scrub, and a body treatment at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with concerts and live shows and a terrace.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • A ballroom, a porter/bellhop, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 285 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Other amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 36-inch flat-screen TVs with premium channels and DVD players
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered valet parking on site (TRY 200 per day)
  • Secured, covered extended parking on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 100 meters
  • Free bus station shuttle
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: TRY 1250 for adults and TRY 625 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Cookbook
  • Trendy Bar
  • Kapeleia
  • Sheraton Gourmet

Things to do

  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Private picnics
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (21528 square feet of space)
  • Meeting rooms - 14

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina onsite
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Elevator
  • Elevator door width (inches): 51
  • Hardwood flooring in public areas
  • Wheelchair-accessible path to elevator

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 36-inch flat-screen TV
  • DVD player
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of TRY 3500 per accommodation, per stay (maximum TRY 3500 per stay), plus a deposit of TRY 3500 per night
Up to 37 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TRY 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TRY 1250 for adults and TRY 625 for children
  • Airport shuttle fee: TRY 2000 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: TRY 200 per day
  • Pet deposit: TRY 3500 per night
  • Pet fee: TRY 3500 per accommodation, per stay (maximum TRY 3500 per stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 2805

We should mention

The seasonal pool will be open from June 01 to September 01
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Atakoy Hotel Istanbul
Atakoy Istanbul Hotel
Atakoy Sheraton Hotel Istanbul
Hotel Sheraton Istanbul Atakoy
Sheraton Atakoy
Sheraton Atakoy Hotel
Sheraton Atakoy Hotel Istanbul
Sheraton Hotel Istanbul Atakoy
Sheraton Istanbul Atakoy
Sheraton Istanbul Atakoy Hotel
Sheraton Istanbul Atakoy
Sheraton Istanbul Atakoy Hotel Hotel
Sheraton Istanbul Atakoy Hotel Istanbul
Sheraton Istanbul Atakoy Hotel Hotel Istanbul

Frequently asked questions

Does Sheraton Istanbul Atakoy Hotel have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.

How much does it cost to stay at Sheraton Istanbul Atakoy Hotel?

As of 21 November 2024, prices found for a 1-night stay for 2 adults at Sheraton Istanbul Atakoy Hotel on 5 December 2024 start from $116.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Istanbul Atakoy Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 37 lbs per pet. There's a deposit of TRY 3500 per night and a fee of TRY 3500 per accommodation, per stay.

How much is parking at Sheraton Istanbul Atakoy Hotel?

Valet parking is available for TRY 200 per day.

What time is check-in at Sheraton Istanbul Atakoy Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Istanbul Atakoy Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sheraton Istanbul Atakoy Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 2000 per vehicle applies.

Where is Sheraton Istanbul Atakoy Hotel located?

This family-friendly Istanbul hotel is located near the airport, within 1 mi (2 km) of Galleria Atakoy, Carousel Shopping Center, and Capacity Shopping Center. Aqua Florya Shopping and Life Center and Grand Bazaar are also within 9 mi (15 km). Istanbul Bakirkoy Station is 18 minutes by foot and Atakoy Station is 24 minutes.

Sheraton Istanbul Atakoy Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 453 out of 920 reviews" "
Rating 8 - Good. 227 out of 920 reviews" "
Rating 6 - Okay. 106 out of 920 reviews" "
Rating 4 - Poor. 48 out of 920 reviews" "
Rating 2 - Terrible. 86 out of 920 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

naser

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton disappointed from the start by not honoring the room I reserved, offering a much smaller one instead—a clear lack of professionalism. Housekeeping was inconsistent; I had to remind them to replace towels and refresh essentials in the bathroom. Overall, the experience felt far below Sheraton standards, more like a three-star hotel than the quality you’d expect.
Stayed 6 nights in Nov 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Stayed 1 night in Sep 2024

10/10 Excellent

Emin, Cardiff

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Oct 2024

2/10 Terrible

Bassam

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The water steamer very dirty. Broken and dirty furniture. And the cause is eating from the snack bar. The place dead and not much of things to do.
Stayed 2 nights in Oct 2024

2/10 Terrible

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

yasaman

Stayed 4 nights in Sep 2024

10/10 Excellent

BESIM

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Sep 2024

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and service at the restaurant was excellent. Nice view from the room.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again and again and again!
Stayed 3 nights in Sep 2024

6/10 Okay

Sandra

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mariamawit

Stayed 1 night in Sep 2024

10/10 Excellent

Aleksei, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and customer service!
Stayed 1 night in Aug 2024

6/10 Okay

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel is older comparing with the other hotels around it , rush hour transportation terrible.
Stayed 5 nights in Aug 2024

10/10 Excellent

Anastasia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Murat Ceylan was very friendly and helpful ; our experience was overall very pleasant , we stayed 1 night with 2 small kids
Stayed 1 night in Aug 2024

10/10 Excellent

Ioana

Stayed 2 nights in Aug 2024

10/10 Excellent

Mekrem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great area, very good hotel with upscale amenities and excellent staff. I recommend highly, great stay and great value. I thank all staff for making my visit wonderful. Will certainly be back.
Stayed 6 nights in Aug 2024

4/10 Poor

Mehmet

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is very old needs renovation asap Also staff are terrible Restaurant is I absolutely horrible. It’s in your order. Be ready waiting for like 45 minutes.
Stayed 1 night in Aug 2024

8/10 Good

olga, redding

Traveled with group
Liked: Cleanliness, staff & service
Nice view, very good breakfast, very nice and friendly staff from . Spa are needed a little care- cleaning, fix a broken parts.
Stayed 5 nights in Jul 2024

8/10 Good

Maryna

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

SAOUDI

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Hospitality, safety
Stayed 3 nights in Jul 2024

2/10 Terrible

Jameel

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
1. Staff insisted that I wait for the room to become cold even after nearly 3 hours of waiting. It was only when I escalated the issue that a replacement room was arranged. 2. I had to make 4 separate requests for an additional pillow before it arrived but on the next day. On the 2nd occasion “house keeping” hung up on my call because they couldn’t understand what I was saying - “don’t speak English”. 3. Hotel has only 2 functional lifts and long periods of wait. 4. Indoor swimming pool is closed. 5. Spa is closed. The hotel has falsely advertised to seek business and this is nothing short of being ripped off. The manager has acknowledged these issues. I booked the hotel on the basis of the Sheraton brand but my stay was more or less like a 3 star or even lower. Highly don’t recommend any tourist to be staying at this hotel.
Stayed 5 nights in Jul 2024

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel conditions are bad, room furnitures old and all scratches, shower are very old and you can see all electrical cables under the sink. Poor quality, you can better hotels around and less price
Stayed 1 night in Jul 2024

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Alireza

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024