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Serenity Comfort Hotel

Istanbul hotel in Bağcılar with free valet parking and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serenity Comfort Hotel

Lobby
Indoor pool
Business Triple Room | Premium bedding, minibar, desk, laptop workspace
Lobby
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Parking included
    Parking included
The price is AED 298
AED 334 total
includes taxes & fees
4 Dec - 5 Dec

Room options

View all photos for Business Triple Room

Business Triple Room | Premium bedding, minibar, desk, laptop workspace

Business Triple Room

Highlights

Air conditioning
LCD TV
Premium bedding
Hair dryer
Bathrobes
Rainfall showerhead
Private bathroom
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | Premium bedding, minibar, desk, laptop workspace

Standard Room

Highlights

Air conditioning
LCD TV
Premium bedding
Hair dryer
Bathrobes
Rainfall showerhead
Private bathroom
Bidet
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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The G Hotels Istanbul
Pool
Spa
Parking included
Free WiFi
8.2 out of 10, Very Good, (714)
The price is AED 260
AED 291 total
includes taxes & fees
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About the neighborhood

Map
Peyami Safa Cd. 16, Istanbul, Istanbul, 34218

What's nearby

  • 212 Istanbul Power Outlet - 16 min walk - 1.4 km
  • Medipol Mega University Hospital - 4 min drive - 3.4 km
  • İstoç Ticaret Merkezi - 4 min drive - 3.3 km
  • Mall of Istanbul - 6 min drive - 6.2 km
  • CNR Expo Center - 10 min drive - 11.5 km

Getting around

  • ISTOC Station - 4 min drive
  • Mahmutbey Station - 15 min walk
  • Istanbul Airport (IST) - 30 min drive

Restaurants

  • ‪The North Shield Pub - ‬7 min walk
  • ‪Halamoğlu Et Mangal - ‬14 min walk
  • ‪Altınbaş Üniversitesi Çikolata Bar - ‬15 min walk
  • ‪Telliogullari Börekçisi - ‬14 min walk
  • ‪Ateştugla Meydan - ‬10 min walk

About this property

Serenity Comfort Hotel

Hotel near Mall of Istanbul
Consider a stay at Serenity Comfort Hotel and take advantage of a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the Turkish bath/hammam, and indulge in a sports massage, reflexology, or a body scrub. Be sure to enjoy a meal at Tuz-Et, the on-site restaurant. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • An indoor pool
  • Free valet parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and concierge services
  • A porter/bellhop, massage treatment rooms, and a TV in the lobby
Room features
All 121 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with rainfall showers and bidets
  • 55-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Arabic, English, French, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered valet parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 7 for adults and EUR 7 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Restaurants on site

  • Tuz-Et
  • Bar
  • Cafe

Things to do

  • Fitness center
  • Indoor pool
  • Spa services

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Turkish bath/hammam

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV
  • Cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Slippers

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 for adults and EUR 7 for children
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Property Registration Number 08/07/2019-18974

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

QUA COMFORT HOTEL
Serenity Comfort Hotel Hotel
Serenity Comfort Hotel Istanbul
Serenity Comfort Hotel Hotel Istanbul

Frequently asked questions

Does Serenity Comfort Hotel have a pool?

Yes, this property has an indoor pool.

Is Serenity Comfort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serenity Comfort Hotel ?

Valet parking is free at this property.

What time is check-in at Serenity Comfort Hotel ?

Check-in start time: 12:30 PM; Check-in end time: anytime.

What time is check-out at Serenity Comfort Hotel ?

Check-out is at 12:30 PM.

Where is Serenity Comfort Hotel located?

Located in Bağcılar, this spa hotel is 0.8 mi (1.3 km) from 212 Istanbul Power Outlet and 2.3 mi (3.8 km) from Mall of Istanbul. İstoç Ticaret Merkezi and Medipol Mega University Hospital are also within 2 mi (3 km). Mahmutbey Station is 15 minutes by foot and Yeni Mahalle Subway Station is 21 minutes.

Serenity Comfort Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 48 out of 89 reviews" "
Rating 8 - Good. 23 out of 89 reviews" "
Rating 6 - Okay. 8 out of 89 reviews" "
Rating 4 - Poor. 6 out of 89 reviews" "
Rating 2 - Terrible. 4 out of 89 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

luis

Stayed 7 nights in Mar 2024

8/10 Good

Saban

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in Oct 2023

10/10 Excellent

Ammar, Alexandria

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The new hotel location is much better than the old one.
Stayed 2 nights in Nov 2022

8/10 Good

Ahmad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location. Staff not too much friendly
Stayed 5 nights in Oct 2022

10/10 Excellent

IOAN, Phoenix

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2022

8/10 Good

Wisam

Stayed 3 nights in Oct 2022

4/10 Poor

william

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sauna not included / bag incident / location
Problem 1: The listing says there's a sauna and steam room - which is the primary reason why I booked a stay here. Turns out, use of the sauna/steam are NOT included with your stay, and in order to use them.. you must purchase a spa package for approximately 100 euros. Very misleading and disappointing. Problem 2: MY BAG WENT MISSING. I arrived back in my room and my bag was gone. Shortly after my arrival, someone walked into my room with the bag. They said that they didn't have a record of me checking in, so they didn't know why there was a bag in there. My main issue is that my bag was opened and various items were moved around. Were they looking for identification, or were they looking for valuables? I'm not sure. Problem 3: The location is somewhat inconvenient. You can see the Mall of Istanbul, but in order to get there you need to take a taxi. Was alright for the 1 night I stayed there, but I wouldn't want have to do that every time I wanted to go get food. The good: The rooms are nice and clean. The bed is also comfortable. No problems with the wifi.
Stayed 1 night in Oct 2022

8/10 Good

Miguel

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Dogs barking at night,you can open window ,to much noise
Stayed 9 nights in Aug 2022

4/10 Poor

Jehad

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Some of staff don't deal friendly with guests
Stayed 5 nights in Aug 2022

8/10 Good

Amjad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was nice experience with friendly team at the hotel every thinks was good . except 1 issue they don't have iron machine in the hotel it was surprised me really. other thinks are all nice including the breakfast.
Stayed 3 nights in Jul 2022

10/10 Excellent

Raed

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Raed
Amazing hotel
Stayed 1 night in Jul 2022

10/10 Excellent

Yulia

Stayed 1 night in Jul 2022

4/10 Poor

kusay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
bad customer service
Bad customer service, needed to scan a document at the reception as they dont have business centre, reception people dont even acknowledge your presence, they keep talking over the phone or to each other, and when someone answers you, anything can distract them from listening to you. they are very loud when they talk to each other and dont smile. owful feeling when dealing with them
Stayed 5 nights in Jun 2022

10/10 Excellent

Umar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort Hotel is really comfortable I’ve been to so many hotels in Istanbul but comfort is Favorit 👍👍👍👍
Stayed 5 nights in Jun 2022

8/10 Good

nuri levent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good enough
Stayed 1 night in Jun 2022

8/10 Good

Bruce

Stayed 1 night in Jun 2022

8/10 Good

Ceyhun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

mohammad, Riyadh

Liked: Cleanliness, staff & service
It was good
Stayed 2 nights in May 2022

6/10 Okay

Amir

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Khawaja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay large nice size rooms, great customer service , beautiful people would book again
Stayed 15 nights in Apr 2022

8/10 Good

Haroutioun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

4/10 Poor

A

Liked: Cleanliness
It was a disappointment stay! Unfortunately location is not ideal for tourists. 5 stars hotel, but missing so many things. The internet is terrible slow & wifi keep disappear. For the amount of money I paid it’s expensive compared to what u deserve. Other point; I asked the receptionist for extension how much the night ? He said 477 TL and he charged me 500 TL ! I kept telling him if u say 477TL why do u charge me 500TL per night !?
Stayed 2 nights in Apr 2022

10/10 Excellent

Syed Shabab Al Daiyan Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Saidamir

Stayed 1 night in Mar 2022

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel...clean..staff are Friendly..location near mall of istanbul And 212 outlet...breakfast is excellent...we did covid test on the hotel
Stayed 2 nights in Mar 2022