First, when we arrived, the receptionist told us on an unfriendly tone rhat my card did not work and cancelled the reservation.
I raised my tone as I had not received any phone call from the hotel and I had been travelling all day from Alanya and had no internet.
I must mention that the hotel was almost empty, so plenty of rooms weee available.
Then, after waiting from some 10 minutes, we checked in.
The rooms were rather dirty, especially the bathroom and toilet. Towels in very bad condition, the mattress made loud noise any time you moved, extremely uncomfortable pillows, like stones!
You can hear everything in other rooms, as almost there are no walls.
Terrible breakfast, dirty tables in restaurant, no coffee, only Turkish tea that finished before the time mentioned. Extremely rude and offensive attitude of the ladies in the restaurant area. Almost nobody in the hotel could speak a word of English.