2/10 Terrible
Suzanne
12 August 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival at the property and during the first 24 hours at the property, we raised multiple concerns with the hotel staff and the hotel manager. Both staff and the manager did not care about our concerns or about any of the issues raised and showed no intention in resolving any of these issues. This left us no choice than to leave the property especially that our main concerns were related to health and safety concerns. The electric sockets were clearly unsafe as it caused damage to our personal belongings (hair dryer) even though we used convertor plugs. In addition to the electrical concerns, the property was extremely overheated. The fridge was overheated, the bathroom floor was too hot to walk on and the air con did not cool at all.
There was stains on the beds the wall paper / paint were coming off the curtin rails broken honestly i have never been so dissapointed with a property on holiday especially after false advertisement sold on expedia and ratings provided. Expedia should be vetting properties before selling them on their site. I would love to upload all the pictures i took but thrte doesn't seem to be an option
Suzanne
Stayed 10 nights in Jul 2024