2/10 Terrible
Reza
2 November 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is totally in poor condition. Toilet bidet not working, shower head damaged, wardrobe out of order and light comes inside even at night room doesn’t become dark. So many issues with the condition. No phone in the room, no service whatsoever. Walls and floors totally transfer the noise and even a normal walk from upstairs can be heard loudly. Area is absolutely the worst location in Taksim area, messy, dirty and unsafe.
On top of that, the receptionist banged on my door loudly trying to fix an issue that was due to his negligence. Stressed me out by knocking on the door aggressively. Tried to cancel the booking but they didn’t accept. Left the hotel, booked another place and couldn’t get any money back for another 6 nights that I wasn’t using the room. Worst hotel experience I have ever had. Please help yourself and book something more decent. This ruined my trip.
Reza
Stayed 7 nights in Oct 2024