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Crowne Plaza Istanbul Florya, an IHG Hotel

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Istanbul

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Istanbul Florya, an IHG Hotel

Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Premium bedding, down comforters, minibar, in-room safe
Exterior
Premium Room, Multiple Beds, Sea View (Side Sea View) | Premium bedding, down comforters, minibar, in-room safe
Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Parking available
    Parking available
  • Room service
    Room service
The price is AED 450
AED 504 total
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Sea View (Side Sea View)

Premium Room, 1 King Bed with Sofa bed, Sea View (Side Sea View) | Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed with Sofa bed, Sea View (Side Sea View)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 29 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Sea View

Beach/ocean view

Junior Suite, 1 King Bed with Sofa bed, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 41 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Sea View

Beach/ocean view

Junior Suite, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Multiple Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Terrace, Sea View

Junior Suite, 1 King Bed, Terrace, Sea View | Garden view

Junior Suite, 1 King Bed, Terrace, Sea View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Sea View (Side Sea View)

View from room

Premium Room, Multiple Beds, Sea View (Side Sea View)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 29 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Pool Access

Junior Suite, 1 King Bed, Pool Access | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Pool Access

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hyatt Regency Istanbul Ataköy
Pool
Spa
Kids pool
Parking included
8.6 out of 10, Excellent, (1000)
The price is AED 395
AED 443 total
includes taxes & fees
8 Dec - 9 Dec
Hyatt Regency Istanbul Ataköy

About the neighborhood

Map
Yesilkoy Halkali Caddesi No: 95, Senlikkoy Mahellesi Florya, Istanbul, 34153

What's nearby

  • Istanbul Aquarium - 3 min walk - 0.3 km
  • Aqua Florya Shopping and Life Center - 3 min walk - 0.3 km
  • Florya Beach - 12 min walk - 1.0 km
  • Istanbul Aydın University - 5 min drive - 4.2 km
  • CNR Expo Center - 8 min drive - 6.6 km

Getting around

  • Istanbul Menekse Station - 4 min drive
  • DTM - Istanbul Fuar Merkezi Station - 7 min drive
  • Istanbul Airport (IST) - 47 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Big Chefs - ‬12 min walk
  • ‪Pelit - ‬5 min walk
  • ‪Tchibo - ‬5 min walk
  • ‪Emirgan Sütiş - ‬4 min walk

About this property

Crowne Plaza Istanbul Florya, an IHG Hotel

Luxury hotel near Istanbul Aquarium
Located close to Florya Beach and Florya Ataturk Marine Mansion, Crowne Plaza Istanbul Florya, an IHG Hotel provides a poolside bar, a grocery/convenience store, and a terrace. Indulge in aromatherapy, a Thai massage, and reflexology at Livera Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with shopping on site and a garden.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, with cabanas, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and massage treatment rooms
  • A living plant wall, a reception hall, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 306 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and hair dryers
  • 40-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered valet parking on site (TRY 260 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: TRY 1100 for adults and TRY 550 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Salamina
  • Atrox
  • Atrox

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (9881 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Elevator
  • Elevator door width (inches): 1
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 1
  • Sign language-capable staff
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service (surcharge) from Istanbul Airport and Sabiha Gokcen Airport.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of TRY 2000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TRY 1300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TRY 1100 for adults and TRY 550 for children
  • Airport shuttle fee: TRY 3800 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: TRY 260 per day
  • Pet fee: TRY 2000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 1300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 750
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 15410

We should mention

The seasonal pool will be open from June to September
Pool access available from 7:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Parking height restrictions apply
Guests under 5 years old are not allowed in the swimming pool, and guests under 5 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Crowne Plaza Istanbul Florya Hotel
Crowne Plaza Florya Hotel
Crowne Plaza Istanbul Florya
Crowne Plaza Florya
Crowne Plaza Istanbul Florya
Crowne Plaza Istanbul Florya, an IHG Hotel Hotel
Crowne Plaza Istanbul Florya, an IHG Hotel Istanbul
Crowne Plaza Istanbul Florya, an IHG Hotel Hotel Istanbul

Frequently asked questions

Does Crowne Plaza Istanbul Florya, an IHG Hotel have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 7:30 AM–8:00 PM.

How much does it cost to stay at Crowne Plaza Istanbul Florya, an IHG Hotel?

As of 21 November 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Istanbul Florya, an IHG Hotel on 5 December 2024 start from $161.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Istanbul Florya, an IHG Hotel pet-friendly?

Yes, Crowne Plaza Istanbul Florya, an IHG Hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of TRY 2000 per pet, per night. Service animals are exempt from fees.

How much is parking at Crowne Plaza Istanbul Florya, an IHG Hotel?

Valet parking is available for TRY 260 per day.

What time is check-in at Crowne Plaza Istanbul Florya, an IHG Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Istanbul Florya, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza Istanbul Florya, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 3800 per vehicle applies.

Where is Crowne Plaza Istanbul Florya, an IHG Hotel located?

Located in Bakırköy, this luxury hotel is within a 15-minute walk of Istanbul Aquarium and Florya Beach. Florya Ataturk Marine Mansion and Menekse Beach are also within 3 mi (5 km). Istanbul Florya Station is 22 minutes by foot.

Crowne Plaza Istanbul Florya, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1001 reviews" "
Rating 8 - Good. 223 out of 1001 reviews" "
Rating 6 - Okay. 90 out of 1001 reviews" "
Rating 4 - Poor. 44 out of 1001 reviews" "
Rating 2 - Terrible. 51 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Naveela

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax
Stayed 1 night in Nov 2024

10/10 Excellent

Naveela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad I chose this property and this area

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed every way possible.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and stay. Restaurant and food was phenomenal. Staff was very good, one of the best in the service industry. I would definitely stay again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Fiona

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Expensive dining but to be expected for 5 star. Lots of dining options nearby
Stayed 4 nights in Oct 2024

10/10 Excellent

Hermys

Traveled with family
Liked: Amenities, property conditions & facilities
Exelente servicio
Stayed 1 night in Oct 2024

2/10 Terrible

Jonathan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rude staff
Stayed 6 nights in Sep 2024

10/10 Excellent

Adin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

2/10 Terrible

Saida

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2024

2/10 Terrible

David

Stayed 7 nights in Sep 2024

2/10 Terrible

Nabeil, Woodstock

Disliked: Cleanliness, staff & service
My wife and I stayed at the Crowne Plaza Istanbul-Florya for five nights starting on August 30th, and unfortunately, it didn't live up to our expectations. From the moment we checked in, things started poorly when the staff refused our request for an upper-floor room and wouldn't credit our IHG account the points for the stay because we made our reservation through Expedia. The room we were assigned was damp and smelled musty, like a wet basement. To make matters worse, the AC broke down twice during our visit. The location by the sea is one of the few positives, as it's perfect for taking a stroll and enjoying beautiful Istanbul sunsets. There's also a nearby upscale mall with plenty of shops and restaurants offering both Turkish and international cuisines. While the location is great, the overall experience could have been much better with better service and a more comfortable room.
Stayed 5 nights in Aug 2024

10/10 Excellent

Fey

Liked: Cleanliness
Stayed 4 nights in Sep 2024

8/10 Good

Semra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great pool and gym. Perfect place to relax after spending some time exploring Istanbul. It’s also right next door to a mall which provided a lot of entertainment (shopping, aquarium, movies, etc). While the buffet breakfast is quite expensive, it’s expected for such a hotel. You can avoid it by just walking over to one of the many cafes in the mall. Overall, a quiet, clean and enjoyable hotel to stay in.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and faultless, the staff were great, and the accommodations were exemplary. The only concern was during our last night at the hotel, there was a wedding that lasted till 1-ish am, and it was loud, and everything can be heard from our room; from the dancing to the music. It is understandable that there will be weddings in that location, as it is a beautiful location, it’s just that it is a bit difficult to sleep, especially if you have a sick person or a young child. But other than that concern, it was a lovely and impeccable stay. Will definitely be staying again in the future. And I would like to thank everyone for such an amazing week.
Stayed 7 nights in Jul 2024

6/10 Okay

Alex

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Main complaint was the cleanliness, or rather lack of it. Everywhere you looked, everything was dirty, poorly cleaned, looked like housekeeping did quick dusting of things, but everything was really dirty.
Stayed 2 nights in Jul 2024

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Noor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and in a really nice area. Surrounded by a mall that also had supermarket in it . Had a nice bordwalk nice to walk at night felt really safe and surrounded by restaurants
Stayed 5 nights in Jul 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

Natalia

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Sinan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jul 2024

2/10 Terrible

Inna

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Uncomfortable tourist trap. NOT worth the money.
I chose this hotel for recovery after a surgery, hoping its location away from the city center will provide calm and comfortable environment and deeply regret this choice due to the following reasons. The room was very hot, so you had to run a very noisy air conditioning system all the time, which blew the icy air directly on you, instead of equally dispersing it in the room. This created another problem of the om beeing too The room was quite small already, and a sofa bed took the rest of available space, making the room very crowded. Breakfast. The hotel charged $25 for breakfast per person per day, which is very basic and definitely not worth the price, but they wouldn't give me a better rate, even though I stayed there for almost a week. There were three wedding events on Friday, Saturday, and Sunday with loud music until about midnight. Smell. The strong scent of a synthetic air freshener blowing through the air system was apalling and overwhelming. The parfumed chemicals contain propellants which are toxic to humans. This isn't an environmental-friendly choice. This hotel is not for the westerners who are accustomed to a decent customer service. Considering this is an international chain, most front desk/breakfast staff's English is not sufficient to understand/respond to your requests in a courteous manner.
Stayed 6 nights in Jul 2024

10/10 Excellent

Adnan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is maybe our 6th time in the hotel. We love the location, the view and the service. They gave us 2 rooms far from each other first night but then changed it to be near which was our request.
Stayed 3 nights in Jul 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 5 nights in Jul 2024

10/10 Excellent

MOHAMMED

Stayed 1 night in Jul 2024

10/10 Excellent

Wasfi Al

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jul 2024