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Islamabad Serena Hotel

5.0 star property
Luxury hotel with 5 restaurants and a full-service spa

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Photo gallery for Islamabad Serena Hotel

5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Outdoor pool
Bar (on property)
Interior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pool
  • Spa
  • Breakfast included
  • Gym
  • Room service
The current price is AED 425
AED 518 total
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

Royal Club King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Club King

Minibar, in-room safe, desk, laptop workspace

Executive Club King

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 36.23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 54.16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 34.75 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • 34.75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 34.75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 60.38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, laptop workspace

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 196.58 sq m
  • Sleeps 2
  • 1 King Bed

Executive Club Twin

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 36.23 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Indoor pool, pool umbrellas

Islamabad Marriott Hotel

  • Pool
  • Breakfast included
  • Spa
  • Parking included
8.6 out of 10, Excellent, 240 reviews
The price is AED 485
AED 591 total
includes taxes & fees
18 Mar - 19 Mar
Islamabad Marriott Hotel

About the neighborhood

Map
Khayaban-e-Suharwardy G-5/1, Islamabad, Federal Capital Territory, 44000

What's nearby

  • Supreme Court of Pakistan - 4 min drive - 2.8 km
  • Embassy of the United States of America - 5 min drive - 2.7 km
  • Centaurus Mall - 7 min drive - 7.8 km
  • Faisal Mosque - 9 min drive - 9.4 km
  • Pakistan Monument - 12 min drive - 10.0 km

Getting around

  • Benazir Bhutto Intl. Airport (ISB) - 35 min drive

Restaurants

  • ‪Laiba Restaurant - ‬4 min drive
  • ‪The Cave - ‬4 min drive
  • ‪Marriott Executive Lounge - ‬4 min drive
  • ‪dawat - ‬15 min walk
  • ‪Omar Khayam Restaurant - ‬5 min drive

About this property

Islamabad Serena Hotel

Luxury hotel
Take advantage of a free breakfast buffet, a free roundtrip airport shuttle, and a free daily manager's reception at Islamabad Serena Hotel. Indulge in a body wrap, a manicure/pedicure, and a sports massage at Maisha Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on site.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Express check-out, an elevator, and concierge services
  • A banquet hall, a computer station, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 387 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, English, French, German, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 5 restaurants and 2 coffee shops
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Zamana Restaurant
  • Wild Rice

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy

Accessibility

  • Elevator

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Islamabad Serena
Islamabad Serena Hotel Hotel
Islamabad Serena Hotel Islamabad
Islamabad Serena Hotel Hotel Islamabad

Frequently asked questions

Does Islamabad Serena Hotel have a pool?

Yes, this property has an outdoor pool.

Is Islamabad Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Islamabad Serena Hotel?

Self parking is free at this property.

What time is check-in at Islamabad Serena Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Islamabad Serena Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Islamabad Serena Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Islamabad Serena Hotel located?

Situated in Islamabad, this luxury hotel is within 1 mi (2 km) of Supreme Court of Pakistan, Rawal Lake, and Embassy of Italy. Majlis-e-Shoora and Aiwan-e-Sadr are also within 2 mi (3 km).

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Islamabad Serena Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 101 out of 162 reviews
Rating 8 - Good. 35 out of 162 reviews
Rating 6 - Okay. 8 out of 162 reviews
Rating 4 - Poor. 9 out of 162 reviews
Rating 2 - Terrible. 9 out of 162 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Sarki

Liked: Cleanliness, staff & service, property conditions & facilities
It has a ‘Pakistani’ feel. Very hospitable.
Stayed 7 nights in Feb 2025

10/10 Excellent

Shahzad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful artitechture
Stayed 1 night in Jan 2025

8/10 Good

Guido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury experience at very high level..
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Everything is perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an amazing hotel but the construction made it difficult to rest properly.
Stayed 6 nights in Dec 2024

10/10 Excellent

Haroon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a top of the line 5 star hotel with excellent service. I can safely say it’s the best in Islamabad
Stayed 4 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place!!
Stayed 4 nights in Sep 2024

8/10 Good

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. Only thing is gym should be 24/7 as oppose to 11:00 pm at night.
Stayed 3 nights in Jan 2025

6/10 Okay

Sanat

Disliked: Staff & service, property conditions & facilities
Its very average hotel and old. Need to upgrade
Stayed 2 nights in Dec 2024

8/10 Good

Mazhar

Liked: Cleanliness
The hotel was nice but everything was over priced specifically the car service
Stayed 2 nights in Oct 2024

8/10 Good

Lahcen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special
Stayed 1 night in Dec 2024

8/10 Good

Sajjad

Liked: Cleanliness, staff & service, room comfort
Renovation
Great service, impressive lobby and restaurants, rooms are dated and need renovation, felt like I was back in the 90s.
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay @ the Serena.
Fabulous stay at the Serena - I can't think of a more secure hotel. Firstly the English and Pakistan cricket team followed by an entourage from the Czech embassy meant security was always incredible tight. Staff were super friendly and the food at each restaurant was very nice. The complimentary mobile phone was also incredibly useful when out and about. Would certainly return if I'm ever back in Islamabad.
Stayed 8 nights in Oct 2024

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Humair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and choice of food
Stayed 7 nights in Apr 2024

10/10 Excellent

Zahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility, very courteous staff, excellent value for the money in prime location
Stayed 2 nights in Jun 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, always helpful - from concierge to cleaner and restaurant staff and those in the business complex.
Stayed 1 night in Mar 2024

10/10 Excellent

saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possibly the best hotel in Pakistan.
Stayed 2 nights in Dec 2023

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and so helpful - beyond any expectations. From the expansive breakfast to the room service in the evening, everything is a delight.
Stayed 3 nights in Mar 2024

10/10 Excellent

Abid

Its everything wonderful stunning hospitality
Stayed 1 night in Dec 2023

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay arrived a 5am staff were helpful and kind
Stayed 1 night in Aug 2023

10/10 Excellent

Waqar

Liked: Cleanliness, staff & service, property conditions & facilities
This is easily the best hotel in Islamabad and the facilities are world class at a very affordable price
Stayed 1 night in Nov 2023

10/10 Excellent

Mohammad Shahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easily the best hotel in Islamabad
Superb hotel, maybe the likes of Pearl Continentral Malam Jabba can learn a thing or two from Serena's management.
Stayed 1 night in Jan 2024

10/10 Excellent

Sohail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall experience!
Stayed 5 nights in Dec 2023