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The Banjaran Hotsprings Retreat

5.0 star property
Adults-only Ipoh hotel in Ulu Kinta with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Banjaran Hotsprings Retreat

Interior
Exterior
2 restaurants, breakfast served
Property amenity
2 restaurants, breakfast served

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Air conditioning
The price is AED 1,417
AED 1,548 total
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Garden Villa (No Child Allowed)

View from room

Garden Villa (No Child Allowed)

Highlights

Yard
Patio
Separate dining area
Separate sitting area
Private spa tub
Air conditioning
HDTV
Hypo-allergenic bedding
  • 261 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Water Villa (No Child Allowed)

Premium bedding, down comforters, minibar, in-room safe

Water Villa (No Child Allowed)

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Private spa tub
Air conditioning
HDTV
Hypo-allergenic bedding
  • 155 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Villa (No Child Allowed)

Lake Villa (No Child Allowed) | Premium bedding, down comforters, minibar, in-room safe

Lake Villa (No Child Allowed)

Highlights

Yard
Balcony
Private spa tub
Air conditioning
HDTV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 81 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Garden Villa (No Child Allowed)

Grand Garden Villa (No Child Allowed) | Private pool

Grand Garden Villa (No Child Allowed)

Highlights

Yard
Patio
Separate dining area
Separate sitting area
Private plunge pool
Private spa tub
Air conditioning
HDTV
  • 261 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Villa (No Child Allowed)

Premium bedding, down comforters, minibar, in-room safe

Lake Villa (No Child Allowed)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Villa (No Child Allowed)

Premium bedding, down comforters, minibar, in-room safe

Garden Villa (No Child Allowed)

  • Sleeps 2
  • 1 King Bed

View all photos for Water Villa (No Child Allowed)

Property grounds

Water Villa (No Child Allowed)

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

M Roof Hotel & Residences

Pool
Parking included
Free WiFi
Restaurant
8.4 out of 10, Very Good, (492)
The price is AED 181
AED 228 total
includes taxes & fees
2 Jan - 3 January 2025
M Roof Hotel & Residences

About the neighborhood

Map
1 Persiaran Lagun Sunway 3, Ipoh, Perak, 31150

What's nearby

  • Lost World Tambun - 12 min walk
  • Kinta City Shopping Centre - 7 min drive
  • Perak Stadium - 9 min drive
  • Ipoh Parade - 10 min drive
  • Concubine Lane - 11 min drive

Getting around

  • Ipoh Railway Station - 11 min drive
  • Ipoh (IPH-Sultan Azlan Shah) - 20 min drive

Restaurants

  • ‪Restaurant Di Nijam - ‬14 min walk
  • ‪Qayyum Cafe - ‬8 min walk
  • ‪Garden Terrace - ‬12 min walk
  • ‪Pomelo, The - ‬4 min walk
  • ‪Restoran Sajian Sazlee - ‬10 min walk

About this property

The Banjaran Hotsprings Retreat

Luxury boutique hotel located in Ulu Kinta
A terrace, shopping on site, and a garden are just a few of the amenities provided at The Banjaran Hotsprings Retreat. Indulge in aromatherapy, a body scrub, and a facial at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Yoga classes are offered at the gym; the property also has a library, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with conference space and a steam room.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A free theme park shuttle, hot springs on site, and express check-out
  • Express check-in, tour/ticket assistance, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at The Banjaran Hotsprings Retreat offer perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Showers, free toiletries, and hair dryers
  • 49-inch HDTVs with premium channels and DVD players
  • Private yards, coffee/tea makers, and ceiling fans

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Roundtrip airport shuttle (surcharge)
  • Free theme park shuttle

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • The Pomelo
  • Jeffs Cellar
  • Sky Bar

Things to do

  • Fitness center
  • Full-service spa
  • Hot springs
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference space (430 square feet)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • 3 hot springs
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs open from 7:00 AM - 7:00 PM
  • Hot springs water temperature (Fahrenheit) - 104
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Spa tub

Accessibility

  • This property does not have elevators

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • 49-inch Smart TV
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Yard

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Dining at Jeff's Cellar is available by reservation only and must be requested at least 48-hours before arrival. Reservations cannot be requested after check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7 AM to 7 PM
Hot springs access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Banjaran
Banjaran Hotsprings
Banjaran Hotsprings Retreat
Banjaran Hotsprings Retreat Hotel
Banjaran Hotsprings Retreat Hotel Ipoh
Banjaran Hotsprings Retreat Ipoh
Banjaran Retreat
The Banjaran Hotsprings Retreat Hotel Ipoh
The Banjaran Hotsprings Retreat Ipoh
The Banjaran Hotsprings Retreat Hotel
The Banjaran Hotsprings Retreat Hotel Ipoh

Frequently asked questions

Does The Banjaran Hotsprings Retreat have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–7 PM.

Is The Banjaran Hotsprings Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Banjaran Hotsprings Retreat?

Self parking is free at this property.

What time is check-in at The Banjaran Hotsprings Retreat?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at The Banjaran Hotsprings Retreat?

Check-out is at noon. Late check-out is available for a fee.

Does The Banjaran Hotsprings Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Banjaran Hotsprings Retreat located?

Located in Ulu Kinta, this luxury hotel is within 6 mi (10 km) of GoChin Tambun Pomelo Agro Farm, Kinta City Shopping Centre, and Ipoh Night Market. Royal Perak Golf Club and Sultan Abdul Aziz Recreation Park are also within 6 mi (10 km).

The Banjaran Hotsprings Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 304 out of 386 reviews" "
Rating 8 - Good. 68 out of 386 reviews" "
Rating 6 - Okay. 7 out of 386 reviews" "
Rating 4 - Poor. 6 out of 386 reviews" "
Rating 2 - Terrible. 1 out of 386 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you arrive at The Banjaran you know that there is something special on offer. The photos do not prepare you for the beauty of the site, the mountain backdrop and lush jungle with gently weaving paths promising so much and tempting you to explore. The caves and hot springs, picture perfect pool and all day dining. The villas are perfectly presented and provide so much more than a standard room, spacious living space and private pools, balcony over the water or furnished terrace and well stocked mini bar. The vibe at Banjaran is laid back and low pressure. Long lazy delicious breakfasts and options to relax and decompress around the site, spa, sauna, pools and places to just site and watch the world go by. At the core of the Banjaran experience are the staff who are friendly, quietly efficient and always purposeful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Belle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a retreat! Property was beautiful, room was comfortable and relaxing, staff were friendly and helpful, Jeff's Cellar was a wonderful special dining experience. Highly recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

YuenYuen Debbie Chiu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort. A place for total relaxing. One night is not enough.
Stayed 1 night in Sep 2024

10/10 Excellent

Frances, FPO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. Food delicious. Options for puck up, drop off and for site seeing
Stayed 2 nights in Aug 2024

8/10 Good

Mohamad Rafiei Bin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring within the unit is awesome.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Love Banjaran and it has 1 of the coolest restaurants in the world, Jeff's Cellar
Stayed 2 nights in Apr 2024

10/10 Excellent

Nazia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

wai kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friend, relax and very privacy resort feel. nice breakfast so much choice.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very sweet and friendly & they left little treats in our room. I am also pregnant and they made my room very comfy with extra pillows and a pregnancy pillow
Stayed 3 nights in Jun 2024

10/10 Excellent

weng kee, los angeles

Will come back even though it is pricey.
Stayed 2 nights in Jun 2024

10/10 Excellent

David, DeLand

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rarely you experience hospitality in a place where everything about the guest experience has been so well thought out that it truly approaches perfection. Stunning beautiful surroundings and grounds, landscaping, and architecture including interior decorating. And the staff go the extra mile in so many ways to make the guests’ experience not only restful but even beautiful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sue-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely getaway
We’ve had a wonderful time celebrating our 10th year anniversary in this retreat. Staff is amazingly friendly and helpful. The resort amidst the lime caves is magnificent! The only pet peeve I had was the construction noise coming from the upcoming hospital next to the resort.
Stayed 2 nights in Mar 2024

10/10 Excellent

Pai Ling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay at the Luxury Hot Spring Retreat exceeded all expectations. From the moment we arrived until the moment we departed, every aspect of our experience was flawlessly executed. The combination of luxurious amenities, impeccable service, and culinary delights left an indelible mark, promising a return visit in the near future. Without a doubt, this resort has secured its place as our go-to destination for indulgence and relaxation.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bernhard

Stayed 2 nights in Feb 2024

10/10 Excellent

Punita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and amazing resort
Excellent hot springs and meditation resort. We added this hotel on our itinerary at the last minute and so glad we did! Not to be missed! They have a forest trail and great birding on the grounds
Our villa was over a lake and we had hot spring private pool in our villa!
Stayed 2 nights in Feb 2024

10/10 Excellent

Seiw

Stayed 2 nights in Jan 2024

10/10 Excellent

Sharmila, Harrow

Traveled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

JOY

Stayed 2 nights in Dec 2023

8/10 Good

Shyong Tuck

Stayed 1 night in Dec 2023

10/10 Excellent

Samir, Bethlehem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a relaxing and beautiful place. I highly recommend the cave for dinner one night. It’s fine dining. The cave is so beautiful. It’s 250 million years old. Very romantic!
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrej

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most beautiful place we've stayed so far. Absolutely stunning, gives you an 'awe' effect. One of a kind experience. Amazing staff, service, facilities, location, surroundings and design. Not to mention Jeff's Cellar restaurant, a unique food journey. Oh yes, and fantastic breakfast...
Stayed 2 nights in Nov 2023

10/10 Excellent

kanayasamy

Liked: Cleanliness, staff & service, property conditions & facilities
The TV/Living room could use more LED directed lighting. There should at be at least one complimentary alcoholic drink.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights for our honeymoon and it was worth every penny. We were given swan towels and rose petals on the bed and a congratulatory little cake. The private hot springs and plunge pool in our villa were excellent and nice to lounge in the outside/inside living area during thunderstorm. The staff were lovely, welcoming, attentive and friendly. We will definitely be coming back to Ipoh just for this beautiful gem.
Stayed 2 nights in Nov 2023

10/10 Excellent

DAMIEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience for our wedding anniversary. The location is stunning, property and facilities are top notch and the service was incredible; each staff member was super friendly and went above and beyond to make our stay unforgettable. The food and incredible cave at Jeff’s cellar was definitely the highlight of our stay! Thanks a ton!
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
We booked the Banjaran for the middle weekend of a two week second honeymoon. It was meant to be the highlight, and filled that role perfectly. From the moment we arrived we felt like we were being pampered in a very special place. Our water villa was absolutely lovely, and it was tempting to stay there, relax, and enjoy the tubs etc. But it was also worth venturing out to enjoy the various pools and caves. Jeff's Cellar provided an amazing dinner on our arrival night, and we chose the 'In Private' BBQ to be served in our room for the second night, which was amazing (but way too much food for us to finish). A few reviews mention problems with bugs and monkeys. I managed to pick up a few bug bites on the golf cart ride to the villa, and after that the supplied repellent mostly kept them away. But it's probably a good idea to apply repellent before arrival. The resort isn't particularly bad though - I got a similar batch of bites on an evening walk through Singapore. We were treated to the spectacle of the monkeys sat on our villa roof tearing apart a packaged loofah they'd pinched from a service cart, but that was more amusing than problematic. A two night stay felt about right. We could have maybe kept ourselves occupied for another day, but there's only so much hot tub one can take.
Stayed 2 nights in Aug 2023