Victoria Jungfrau Grand Hotel & Spa

5.0 star property
Family ski hotel with 3 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Victoria Jungfrau Grand Hotel & Spa

Indoor pool, outdoor pool, sun loungers
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Indoor pool, outdoor pool, sun loungers
Snow and ski sports
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
The price is AED 2,450
AED 2,570 total
includes taxes & fees
5 Jan - 6 January 2025

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Room options

Available filters for rooms
Showing 11 of 11 rooms

Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Double Bed

Nescens Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
TV
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Premium Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Tower Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Superior Duplex Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
TV
  • Sleeps 3
  • 1 Double Bed

Deluxe Duplex Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
TV
  • Sleeps 2
  • 1 Double Bed

Superior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Höheweg 41, Interlaken, BE, 3800

What's nearby

  • Hoeheweg - 2 min walk
  • Interlaken Casino - 4 min walk
  • Mystery Rooms - 11 min walk
  • Interlaken Ost Ferry Terminal - 14 min walk
  • Harder Kulm - 12 min drive

Getting around

  • Interlaken West Station - 8 min walk
  • Bern (BRN-Belp) - 45 min drive

Restaurants

  • ‪Vicoria Terrasse - ‬1 min walk
  • ‪Sapori - ‬1 min walk
  • ‪Funky Chocolate Club Switzerland - ‬3 min walk
  • ‪Hooters (Interlaken) - ‬2 min walk
  • ‪Grand Café Restaurant und Confiserie Schuh - ‬1 min walk

About this property

Victoria Jungfrau Grand Hotel & Spa

Luxury family-friendly hotel near Lake Brienz
Near Mystery Rooms, Victoria Jungfrau Grand Hotel & Spa provides a golf course, a terrace, and a shopping mall on site. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Treat yourself to a manicure/pedicure, a body wrap, or a hot stone massage at NESCENS, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, and Italian cuisine. Yoga classes and Pilates classes are offered at the 24-hour gym; other things to do include ice skating and fishing. In-room WiFi (surcharge), with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and a playground.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and an indoor tennis court
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Supervised childcare (surcharge), a ballroom, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff
Room features
All 216 individually furnished rooms have perks such as 24-hour room service and premium bedding, as well as amenities like pillow menus and free internet.
Other conveniences in all rooms include:
  • Refrigerators and irons/ironing boards
  • TVs with cable channels
  • Coffee/tea makers, heating, and daily housekeeping

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: WiFi (CHF 0 per stay), Free wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: internet access

Parking and transportation

  • Self parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CHF 45 for adults and CHF 45 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Sapori
  • La Terrasse Brasserie
  • Radius - by Stefan Beer

Things to do

  • 24-hour fitness center
  • 3 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Golf course
  • Helicopter/airplane tours
  • Ice skating
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Pilates classes
  • Playground
  • Private picnics
  • Ropes course
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space (6641 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 35 per pet, per night
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 145.0 per night
Cribs (infant beds) are available for CHF 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 45 for adults and CHF 45 for children
  • Fee for in-room wireless internet: CHF 0 per stay (rates may vary)
  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: CHF 60.0 per night
  • Rollaway bed fee: CHF 145.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Grand Hotel Jungfrau
Grand Hotel Jungfrau Victoria
Grand Hotel Victoria Jungfrau
Jungfrau Victoria Grand Hotel
Jungfrau Victoria Hotel
Victoria Jungfrau
Victoria Jungfrau Grand
Victoria Jungfrau Grand Hotel
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
VICTORIA-JUNGFRAU Grand Hotel Interlaken
Victoria Jungfrau & Interlaken
VICTORIA JUNGFRAU Grand Hotel Spa
Victoria Jungfrau Grand Hotel & Spa Hotel
Victoria Jungfrau Grand Hotel & Spa Interlaken
Victoria Jungfrau Grand Hotel & Spa Hotel Interlaken

Frequently asked questions

Does Victoria Jungfrau Grand Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Victoria Jungfrau Grand Hotel & Spa?

As of 23 December 2024, prices found for a 1-night stay for 2 adults at Victoria Jungfrau Grand Hotel & Spa on 22 January 2025 start from $692.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Victoria Jungfrau Grand Hotel & Spa pet-friendly?

Yes, Victoria Jungfrau Grand Hotel & Spa allows pets (limit 2 total). There's a fee of CHF 35 per pet, per night.

How much is parking at Victoria Jungfrau Grand Hotel & Spa?

Self parking is available for CHF 35 per night. Valet parking is available for CHF 35 per night.

What time is check-in at Victoria Jungfrau Grand Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of CHF 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Victoria Jungfrau Grand Hotel & Spa?

Check-out is at noon. Late check-out is available for CHF 50 (subject to availability).

Does Victoria Jungfrau Grand Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 660 per vehicle applies.

Where is Victoria Jungfrau Grand Hotel & Spa located?

Conveniently located near the ski slopes, this Central Interlaken hotel is in the mountains, within 2 mi (3 km) of Lake Brienz and Lake Thun, and close to winter sports such as cross-country skiing and skiing lessons. Trummelbach Falls and First Station are also within 20 mi (32 km). Interlaken West Station is 8 minutes by foot and Interlaken West Ferry Terminal is 9 minutes.

Victoria Jungfrau Grand Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 342 out of 443 reviews" "
Rating 8 - Good. 66 out of 443 reviews" "
Rating 6 - Okay. 24 out of 443 reviews" "
Rating 4 - Poor. 7 out of 443 reviews" "
Rating 2 - Terrible. 4 out of 443 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff went above and beyond to help us enjoy our stay at the hotel and in Interlaken.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, elegant property with exceptional staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, loved this hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

jeffrey, tampa

Liked: Cleanliness, property conditions & facilities
Beautiful hotel and great service
Stayed 1 night in Oct 2024

10/10 Excellent

Usman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful all around! The venue is stunning
Stayed 2 nights in Oct 2024

10/10 Excellent

Ramsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Ramsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location. Staff was very attentive and professional.
Stayed 2 nights in Oct 2024

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
This is a beautiful, well maintained, elegant hotel in the middle of Interlaken directly between the two railway stations. It is easy to reach and perfect as a location to explore the Jungfrau area. The inclusive breakfast is first rate with a wonderful view of two person Para-gliders landing in the park opposite the hotel. The reception staff are fabulous. The other staff are good, but the evening staff,in the same wonderful space as breakfast, do get the award for being the slowest servers in Jungfrau. The hotel has a strange heating and cooling system. It is either heating or cooling but cannot be switched from one to the the other at will. We froze on our first night. Reception arranged for an electric heater to be delivered to the room, which worked fine. They pointed out it was not time for them to change the system over from cooling to heating with the cold spell we experienced being unusual. The Spa and overall ambiance of the hotel are wonderful. We thoroughly enjoyed our stay.
Stayed 5 nights in Sep 2024

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely stunning. It was really well done. The issues that I ran into were that the air conditioning did not work any of the rooms we had. Either of us slept very well. The food and the hospitality was absolutely great. Other downside was that the main pool was closed and so we couldn't use any of the facilities. I wish we knew some of this before we booked but either way it was the nicest place in town.
Stayed 1 night in Aug 2024

10/10 Excellent

Weimin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of interlaken, with the best view of the snow mountain top from the dining hall. Very comprehensive spa facility with a Roman style open pool facing the Mountain View. The stay experience is unique and memorable. Room is spacious and comfortable. Impeccable service from everyone in the hotel. Highly recommend for anyone who would visit the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

JESSE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel in a beautiful city. The staff was very welcoming and took the time to tell us about sights to see and places to eat. We look forward to coming back again soon.
Stayed 3 nights in Jul 2024

8/10 Good

Daina and Clive

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a splurge but one worth taking... The building, restaurant and amenities are truly top notch. Stunning spa and we also used the gorgeous indoor tennis court. The restaurants were the best we had while in Interlaken. By far our favorite memory will be eating breakfast by a huge window watching the paragliders... Pricey place but priceless core memory!
Stayed 5 nights in Jul 2024

4/10 Poor

joe

Traveled with family
Disliked: Staff & service, property conditions & facilities
Way over priced. poor reception service. old, small junior suite room. terrible breakfast. never come back .
Stayed 4 nights in Jul 2024

8/10 Good

MARCIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Tivemos um upgrade de apto, porém o mesmo apresentou alguns problemas. Na primeira noite o cofre estava trancado e não pudemos ter acesso, e o problema foi prontamente resolvido no dia subsequente. Também tivemos um problema com a luz interna do armário que permaneceu ligada a noite toda, atrapalhando a primeira noite de sono. O staff sempre se demonstrou pronto a resolver o problema, porém fica a minha sugestão de haver um plano de manutenção preventiva.
Stayed 3 nights in Jun 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in EVERY way.
Well. What can I say. 5 stars from checking to leaving. The room itself & the hotel were perfect. Staff were kind & very helpful Dinner in the hotel restaurant was fantastic so much so we are there every night of our 3 night stay , ate something different each night & we’re not disappointed with the service or quality. I can understand the mixed reviews but we enjoyed the laid back , not rushed very European service …the staff were professional & knowledgeable regards the menu , wines & cocktails Facilities on offer were great & for us it was a fantastic base for our itinerary…lots to fo & see …we will definitely be back as we can’t wait to see it in Winter.
Stayed 3 nights in Jun 2024

10/10 Excellent

Dalal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exceptional,, all the staff are well trained,, the dining options are very good
Stayed 2 nights in Jun 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

BALAGOPALAN JAYAGOPAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel with majestic views!
Stayed 1 night in May 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a beautiful location, relaxing stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Zhen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grand old hotel with modern updates. Received a room upgrade plus $100 credit thru Expedia for the spa. In house Italian restaurant was very good as was the breakfast. Made our trip to the Jungfrau very easy as the train is in walking distance.
Stayed 2 nights in Jan 2024