See all properties
Save

Hotel Neue Post

4.0 star property
Wake up to breathtaking mountain views then fuel up for a day on the slopes. Let us help you plan your adventure.

Choose dates to view prices

Photo gallery for Hotel Neue Post

Property amenity
Property amenity
Front of property
Interior entrance
Hiking

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Business Double Room

Business Double Room | In-room safe, desk, blackout drapes, soundproofing

Business Double Room

Highlights

Soundproofed
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, soundproofing

Superior Double Room

Highlights

Soundproofed
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, desk, blackout drapes, soundproofing

Single Room

Highlights

Soundproofed
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 13 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property - evening/night

Gasthof Gröbenhof

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
10.0 out of 10, Exceptional, (5)
The price is AED 571
AED 665 total
includes taxes & fees
3 Apr - 4 Apr
Gasthof Gröbenhof

About the neighborhood

Map
Maximilianstrasse 15, Innsbruck, Tirol, 6020

What's nearby

  • Landeskrankenhaus - University Clinics Innsbruck - 6 min walk
  • Golden Roof - 10 min walk
  • Innsbruck Old Town Christmas Market - 10 min walk
  • Imperial Palace - 11 min walk
  • Bergisel Ski Jump - 3 min drive

Getting around

  • Innsbruck Central Station - 8 min walk
  • Innsbruck Technik Tram Stop - 14 min drive
  • Kranebitten Airport (INN) - 5 min drive

Restaurants

  • ‪Gasthaus Anich - ‬3 min walk
  • ‪Wettercafe - ‬3 min walk
  • ‪Kater Noster Cafe & Bar - ‬4 min walk
  • ‪Aydin Bäckerei - ‬4 min walk
  • ‪Hotel Neue Post - ‬1 min walk

About this property

Hotel Neue Post

Upscale hotel located in Innsbruck City Centre
At Hotel Neue Post, you can look forward to a free breakfast buffet, a coffee shop/cafe, and a bar. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle and ski storage. Stay connected with free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), access to a nearby health club, and luggage storage
  • A banquet hall, smoke-free premises, and an elevator
  • A 24-hour front desk, tour/ticket assistance, and multilingual staff
  • Guest reviews give good marks for the overall condition
Room features
All 50 rooms offer amenities such as free WiFi, safes, and sound-insulated walls.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (EUR 14 per day)
  • Extended parking on site (EUR 14 per night)
  • Limited onsite parking
  • Free ski shuttle

Food and drink

  • Free buffet breakfast
  • 1 coffee shop/cafe
  • 1 bar

Things to do

  • Access to nearby health club

Family friendly

  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 14 per day
  • Extended parking fee: EUR 14 per night
  • Rollaway bed fee: EUR 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Best Western Hotel Neue Post
Best Western Hotel Neue Post Innsbruck
Best Western Neue Post
Best Western Neue Post Innsbruck
Hotel Neue Post Innsbruck
Hotel Neue Post
Neue Post Innsbruck
Neue Post
Hotel Neue Post Hotel
Hotel Neue Post Innsbruck
Hotel Neue Post Hotel Innsbruck

Frequently asked questions

Is Hotel Neue Post pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Neue Post?

Self parking is available for EUR 14 per day. Extended parking is available for EUR 14 per night. Limited spots are available.

What time is check-in at Hotel Neue Post?

Check-in start time: 3 PM; Check-in end time: 6 PM.

What time is check-out at Hotel Neue Post?

Check-out is at 11 AM.

Where is Hotel Neue Post located?

Located near the slopes, this Innsbruck City Centre hotel is in the city center and within a 10-minute walk of Maria Theresa Street, Kaufhaus Tyrol, and Innsbruck Market Hall. Triumphal Arch and Casino Innsbruck are also within 5 minutes. Innsbruck Central Station is 8 minutes by foot and Innsbruck (IOB-Innsbruck Central Train Station) is 9 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Neue Post Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 28 out of 149 reviews
Rating 8 - Good. 71 out of 149 reviews
Rating 6 - Okay. 28 out of 149 reviews
Rating 4 - Poor. 18 out of 149 reviews
Rating 2 - Terrible. 4 out of 149 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
部屋は清潔で掃除も毎日綺麗にしていただけました。 朝食は基本的に毎日一緒ですが、質はGood！ アメニティが不十分なので、近場で買うか持参した方が良いと思いました。
Stayed 5 nights in Jun 2019

6/10 Okay

Jorg

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional hotel but great breakfast
The Neue Post is a traditional hotel in the centre of Innsbruck. Booked a single room which is just that, a single bed in a small-ish room. Everything functions well, though nothing is particularly outstanding or memorable. Was not given a wifi code but didn't need it anyway. There's no air-con. Breakfast is fantastic though!
Stayed 1 night in Jun 2019

10/10 Excellent

Sadao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かで充実朝食付き
1:30以上前だったがチェックインしてもらえた。一階の来客用トイレは大理石貼りのち超高級だった。無料朝食も充実していたので朝食込みのホテルと考えれば宿泊費は高くない。
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Ace, Connecticut

Liked: Cleanliness, staff & service
Beautiful building. Excellent breakfast. Very helpful staff.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Frühstück Gute Lage Guter Parkplatz Zwar ein altes Hotel aber alles funktioniert ausser das die Kissen zu hart waren
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War für meine Vorbereitungskurs in Innsbruck. Super gefallen
Stayed 4 nights in Apr 2019

2/10 Terrible

Karla

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Preis - Leistung, damit war ich gar nicht zufrieden das Einzelzimmer war extrem klein, das Badezimmer natürlich auch; das Frühstück war zwar reichlich, aber vom Angebot für ein 4 Sterne Hotel war ich nicht damit zufrieden und der Preis zu hoch
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Unterkunft mit Charme
Zimmer ordentlich, Personal freundlich. Preis ist über die zentrale Lage geregelt.
Stayed 1 night in Feb 2019

4/10 Poor

Hans, Tilburg

Liked: Cleanliness, staff & service
Goed ontbijtbuffet
Eenvoudig en schoon hotel met goed en uitgebreid ontbijt.
Stayed 4 nights in Feb 2019

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Lage und Service
Alles wunderbar! Flexibel, gutes Personal, schönes Zimmer, gutes Frühstück. Buche wieder!
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Nun, das Hotel liegt sehr zentral was natürlich sehr praktisch ist. Allerdings ist es definitiv in die Jahre gekommen und im Bereich der Zimmer renovierungsbedürftig. (Teppich, Vorhänge und dergleichen. Das Bad dürfte bereits saniert worden sein. Allerdings sollte im Bereich Badewanne, Armaturen, Handtuchhalter generell die Festigkeit der Schrauben etc. überprüft werden. Es hinterlässt keinen guten (ersten) Eindruck, wenn das wackelt und ich das Gefühl bekomme, dass ich sogleich unabsichtilich etwas "abmontiere". Kontrolliert das niemand?? Mein Fazit: 120,- für zwei Personen ist nicht gerade billig und ich hätte mir auf jedenfall mehr erwartet. Die 4**** sind für mich bestenfalls 2**. Einmal Hotel Post reicht für mich.
Stayed 1 night in Jan 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service
Central and pleasant
Nice hotel, a little dated but under refurbishment. Staff are friendly, always helpful and the breakfast was good.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
인스부르크 역에서 가깝고 편안한 숙소였습니다. 직원분들도 친절하고 화장실도 깨끗합니다. 다음번에 또 묵고 싶습니다.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhiges Zimmer mit Blick auf Berg Isel-schanze , ausreichendes gutes Frühstück, nettes Ambiente
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Sehr altes hotel keine 4 sterne aber sehr zentral gelegen
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für den Preis hätten wir etwas besseres erwartet. Es ist sehr sehr alt. Die Zimmer sind mit sehr altem Teppich ausgestattet, den mal zwischendurch staubsaugen sollte. Die Badewanne hat eine 30cm Duschwand. D.h. beim duschen ist das ganze Bad nass. Das Personal war nicht sehr freundlich und das w lan bekamen wir nur für einen Tag, obwohl wir 3 Tage gebucht hatten. Beim Parking hiess es dass dies zisätzlich 12 Euro kostet. Am Ende war das dann 12 Euro pro Tag. Für über Fr. 100 pro Tag pro Person im Doppelzimmer erwarte ich gratis Parkplätze und auf jeden Fall w lan für den gesamten Aufenthalt. Uns hat dieses Hotel gar nicht zugesagt. Viel versprochen und wenig gehalten
Stayed 2 nights in Dec 2018

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lage des Hotels sehr gut, Frühstück sehr gut, Personal freundlich. Zu bemängeln ist das Zimmer, sehr kleines, schmales Einzelzimmer mit sehr schmalem Bett für € 106 pro Nacht, TV nicht benützbar, nur 1 Sender aufgeschaltet. Schade. Duschkabine sehr eng und weil der Wasserhahn weit in die Kabine rein reicht, kommt bei kurzem Berühren plötzlich sehr, sehr heisses Wasser. Das wäre regulierbar/steuerbar.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2018

8/10 Good

Marcello

Liked: Cleanliness, staff & service
Personale cordiale, stanze da migliorare
Personale attento e cordiale, buona la pulizia. Le stanze sono un pò "datate" ed il frigo bar è stato tolto (in un hotel a 4 stelle la presenza dovrebbe essere scontata). Problemi di riscaldamento troppo alto nella prima stanza (riscaldamento a pavimento che non si riesce a regolare), cambiata per la seconda notte con una più semplice, ma più fresca. . . ristorante non presente. Parcheggio con posti limitati e a pagamento.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Habe das Hotel nur zum Übernachten gebraucht, da ich tagsüber unterwegs war.
Stayed 3 nights in Oct 2018

6/10 Okay

Manita

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018