Sheraton Indianapolis Hotel at Keystone Crossing

4.0 star property
Suburban hotel with a fitness center connected to a shopping center in Indianapolis

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Indianapolis Hotel at Keystone Crossing

Terrace/patio
Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
The price is AED 368
AED 431 total
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

Traditional Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 51.1 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Map
8787 Keystone Crossing, Indianapolis, IN, 46240

What's nearby

  • Fashion Mall at Keystone - 3 min walk - 0.3 km
  • Dave & Buster's - 6 min drive - 4.8 km
  • Castleton Square - 6 min drive - 5.1 km
  • St. Vincent Indianapolis Hospital - 9 min drive - 7.8 km
  • Carmel Christkindlmarkt - 13 min drive - 9.5 km

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis Intl. Airport (IND) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Maggiano's - ‬8 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Food Court - ‬5 min walk
  • ‪The District Tap - ‬14 min walk

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

Upscale hotel near Fashion Mall at Keystone
Take advantage of a grocery/convenience store, a terrace, and a shopping mall on site at Sheraton Indianapolis Hotel at Keystone Crossing. The on-site restaurant, Keystone Cafe, offers breakfast, lunch, dinner, and kids' meals. In addition to a coffee shop/cafe and a garden, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • A porter/bellhop, a gift shop, and concierge services
  • Luggage storage, a computer station, and free newspapers
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 395 rooms boast comforts such as premium bedding and air conditioning, as well as perks like safes and WiFi. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/tub combinations
  • 37-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18 per day)
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 18 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Keystone Cafe

Things to do

  • Fitness center
  • Indoor pool
  • Shopping mall
  • Shopping

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7344 square feet of space)
  • Meeting rooms - 29

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 18 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Self parking fee: USD 18 per day
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indianapolis Sheraton Keystone
Keystone Crossing Sheraton
Keystone Hotel Indianapolis
Keystone Sheraton Indianapolis
Sheraton Hotel Keystone Crossing
Sheraton Hotel Keystone Indianapolis
Sheraton Indianapolis Hotel Keystone Crossing
Sheraton Indianapolis Keystone
Sheraton Indianapolis Keystone Crossing
Sheraton Keystone Crossing
Indianapolis Sheraton
Sheraton Indianapolis Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis

Frequently asked questions

Does Sheraton Indianapolis Hotel at Keystone Crossing have a pool?

Yes, this property has an indoor pool.

Is Sheraton Indianapolis Hotel at Keystone Crossing pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Indianapolis Hotel at Keystone Crossing?

Self parking is available for USD 18 per day. Valet parking is available for USD 25 per night.

What time is check-in at Sheraton Indianapolis Hotel at Keystone Crossing?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Indianapolis Hotel at Keystone Crossing?

Check-out is at noon. Late check-out is available for USD 75 (subject to availability).

Where is Sheraton Indianapolis Hotel at Keystone Crossing located?

Situated in the business district, this hotel is steps from Fashion Mall at Keystone, and within 3 mi (5 km) of Fastimes Indoor Karting and Castleton Square. Dave & Buster's is 3.1 mi (4.9 km) away.

Sheraton Indianapolis Hotel at Keystone Crossing Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 784 out of 1334 reviews" "
Rating 8 - Good. 265 out of 1334 reviews" "
Rating 6 - Okay. 121 out of 1334 reviews" "
Rating 4 - Poor. 82 out of 1334 reviews" "
Rating 2 - Terrible. 82 out of 1334 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

CHRISTINA

Stayed 1 night in Oct 2024

10/10 Excellent

Umaara

Traveled with partner
Liked: Amenities, property conditions & facilities
Our trip was wonderful’ we were there to see a concert and got most of our Christmas shopping done. The hotel was clean, quiet and wonderful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Crystal Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and safe
Stayed 2 nights in Nov 2024

10/10 Excellent

Joshua Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: Clean, quiet, walk to mall (enclosed area). Dislikes: dark room - not a lot of lighting
Stayed 1 night in Nov 2024

8/10 Good

Brenda, Springfield

Stayed 1 night in Nov 2024

10/10 Excellent

EOJIN

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Richard H, Warsaw

Traveled with family
Liked: Property conditions & facilities
N/A
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey, Wheaton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Danelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel near great shopping!
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when in Indianapolis! Great hotel! Dare I say the best on the north side!!!
Stayed 4 nights in Nov 2024

8/10 Good

CATHERINE, Indianapolis

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was clean and quiet but the air didn’t work the way it should have but I most definitely will be back
Stayed 1 night in Nov 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff has been very friendly and helpful. They even upgraded our room for our anniversary!
Stayed 1 night in Nov 2024

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness
Location was convenient to shopping and dining. Inside hotel eating was disappointing. Noise level in common areas was high
Stayed 3 nights in Nov 2024

10/10 Excellent

Karina, Gresham

Stayed 1 night in Nov 2024

8/10 Good

Douglas

Stayed 1 night in Oct 2024

10/10 Excellent

Danni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for shops and restaurants. Our room was spacious, clean and comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and professional setting
Stayed 1 night in Nov 2024

6/10 Okay

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jean Dady

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2024

10/10 Excellent

Harry

Traveled with partner
Liked: Amenities
Very nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

julia, aurora

Traveled with family
Very clean property very convenient to be connected to the mall
Stayed 1 night in Oct 2024

10/10 Excellent

Kristin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendliness of the staff when I was checking into the hotel. I like the parking garage that made it easy to access the hotel, and have my car protected from the elements. I was confused with the elevator until another guest showed me to use my key in order to get the elevator to move. That may have been explained at checkin, but I don't remember hearing it.
Stayed 1 night in Oct 2024