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Crowne Plaza Indianapolis-Dwtn-Union Stn

3.5 star property
Savor American flavors and energize your day with a workout in our 24-hour fitness center.

Choose dates to view prices

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn

Meeting facility
Meeting facility
Meeting facility
Exterior
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking available
The current price is AED 528
AED 617 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 18 of 18 rooms

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds (Train Car)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 37.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Train Car)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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AED 633 total
includes taxes & fees
19 Mar - 20 Mar
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About the neighborhood

Map
123 W Louisiana St, Indianapolis, IN, 46225

What's nearby

  • Indiana Convention Center - 3 min walk
  • Circle Center Mall - 3 min walk
  • Lucas Oil Stadium - 4 min walk
  • Gainbridge Fieldhouse - 8 min walk
  • Indianapolis Zoo - 6 min drive

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 9 min drive
  • Indianapolis Intl. Airport (IND) - 21 min drive

Restaurants

  • ‪Brothers Bar & Grill - ‬5 min walk
  • ‪Kilroys Bar & Grill - ‬4 min walk
  • ‪Harry & Izzy's - ‬3 min walk
  • ‪White Castle - ‬4 min walk
  • ‪The District Tap - ‬5 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn

Hotel near Indiana Convention Center
A short walk from Lucas Oil Stadium and Gainbridge Fieldhouse, Crowne Plaza Indianapolis-Dwtn-Union Stn provides dry cleaning/laundry services, a bar, and a 24-hour gym. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and American cuisine. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, free newspapers, and a gift shop
  • 22 meeting rooms, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and location
Room features
All 273 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Recycling, refrigerators, and video-game consoles

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 5.00-15.00 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space (55000 square feet)
  • Meeting rooms - 22

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from August 4 2024 to May 26 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Valet parking fee: USD 50 per day (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Frequently asked questions

Is Crowne Plaza Indianapolis-Dwtn-Union Stn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Indianapolis-Dwtn-Union Stn?

Valet parking is available for USD 50 per day.

What time is check-in at Crowne Plaza Indianapolis-Dwtn-Union Stn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Indianapolis-Dwtn-Union Stn?

Check-out is at 11:00 AM.

Where is Crowne Plaza Indianapolis-Dwtn-Union Stn located?

Located in Downtown Indianapolis, this hotel is within a 5-minute walk of Indiana Convention Center and Lucas Oil Stadium. Gainbridge Fieldhouse and White River State Park are also within 15 minutes. Indianapolis Station is only a 2-minute walk and Canal Station is 30 minutes.

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Crowne Plaza Indianapolis-Dwtn-Union Stn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 597 out of 1006 reviews
Rating 8 - Good. 223 out of 1006 reviews
Rating 6 - Okay. 95 out of 1006 reviews
Rating 4 - Poor. 46 out of 1006 reviews
Rating 2 - Terrible. 45 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 1 night in Jan 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely recommend this place first time in Indianapolis definitely not our last
Stayed 1 night in Feb 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Lucas Oil Stadium and Indiana Convention Center
Stayed 2 nights in Feb 2025

8/10 Good

Shelly

Liked: Cleanliness, staff & service
Lots of construction going on.
Stayed 1 night in Feb 2025

2/10 Terrible

Ganelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is undergoing a complete renovation. It was a construction zone.
Stayed 1 night in Feb 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in Indy.
Stayed 2 nights in Nov 2024

6/10 Okay

Reese

Liked: Staff & service
The hotel was very convenient close to Lucas oil stadium. Just a short walk a little disappointed because hotel was under construction, a little bit of construction noise and I would not have stayed here if I would’ve known about the construction.
Stayed 2 nights in Jan 2025

4/10 Poor

Cariann

Disliked: Cleanliness, amenities, property conditions & facilities
We love staying at the plaza but it was under construction inside and out and the downtown area as well. I wish they stated this during booking.
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty views
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sallie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and was very clean. Staff was very nice!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only problems we encountered was a wet spot on the carpet by the bathroom which may have been attributed to a possible leak. We reported it to the front desk. Our TV would lose reception on a few of the stations we tried to watch which was a small inconvenience. Other than that we and our grandchildren had a wonderful time.
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
The hotel was great and will likely earn a 5 star from me if i were to return. However, at this time the hotel is undergoiing major construction. Which in and of itself wouldn't bother me. But Saturday morning at 8am we were awakened by sawing, hammering, and the sounds of other heavy construction in the corridor outside our window. Because of this, we cut our stay short and left to find peace and quiet.
Stayed 1 night in Feb 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. It was outstanding
Stayed 3 nights in Oct 2024

2/10 Terrible

Nathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is under renovation. Very noisy! Construction workers are rude and let plaster fall on my head. Stay away from this hotel until its finished. They should not charge full price for such a bad environment.
Stayed 1 night in Feb 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean and attentive the staff were. It was a very pleasant experience for my short business trip I will definitely be back
Stayed 3 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, service, and amenities! Thank you for the great service!
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They have noisy construction going on around the rooms they should only rent rooms away from the construction site. Also internet is lousy and needs to be upgraded
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful. Parking was a bit tricky and inconvenient but the location made it worthwhile.
Stayed 3 nights in Oct 2024

6/10 Okay

Courtney

Liked: Cleanliness, staff & service
Property has great potential. It's under construction right now 02/2025, so there is lots of plastic, dust and noise. Hard to get to dining area. Plumbing was an issue too because bathtub had water in it when we arrived. And room must have been outdated compared to ones on website. Toilet slow to flush. Event stays are twice as much as normal. I thought we would be staying in train cart because that's what i viewed when booking but you have to specifically ask for that according to staff. So make a special request if you want that experience. Staff was super friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific hotel, particularly for those who are interested in rail history.
Stayed 1 night in Jul 2024

10/10 Excellent

A. Lucas

Liked: Cleanliness, staff & service
Disliked: Amenities
It will be better when the local construction is finally over. Maybe next Christmas! Oh, and we were disappointed no heads up about no pool. Poor kiddos were sad.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Great for going to the game but both sides are full of homelessness andhuman piss smell
Stayed 2 nights in Sep 2024

6/10 Okay

Yifan

Liked: Cleanliness, staff & service, amenities
The train car room has terrible soundproofing, we heard someone walking around at night. And the previous guest set an annoying alarm at 6am
Stayed 1 night in Dec 2024