Sivota Diamond Spa Resort

5.0 star property
Luxury hotel with 2 restaurants and 3 outdoor pools

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Photo gallery for Sivota Diamond Spa Resort

Indoor pool, 3 outdoor pools, open 10:00 AM to 7:30 PM, free cabanas
Indoor pool, 3 outdoor pools, open 10:00 AM to 7:30 PM, free cabanas
Indoor pool, 3 outdoor pools, open 10:00 AM to 7:30 PM, free cabanas
Executive Suite, Sea View | View from room
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • Pool
  • Room service
  • Breakfast included

Room options

Available filters for rooms
Showing 12 of 12 rooms

Deluxe Room, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Plasma TV
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

Executive Room, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Plasma TV
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

Deluxe Junior Suite, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Down duvet
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Royal Villa, Private Pool

Highlights

Yard
Furnished lanai
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private hot tub
  • 60 sq m
  • Hill view
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

Deluxe Junior Suite, Mountain View

Highlights

Yard
Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

Superior Room, Mountain View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Plasma TV
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

Executive Double Room, Private Pool, Sea View

Highlights

Yard
Furnished patio
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Presidential Suite, Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 55 sq m
  • Sea view
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 2 Twin Sofa Beds

Executive Suite, Mountain View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 50 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed, 2 Twin Sofa Beds and 1 Twin Bed

Superior Room, Partial Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Plasma TV
  • 28 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

Executive Suite, Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 50 sq m
  • Sea view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Sofa Beds and 1 Large Twin Bed

Executive Suite, Partial Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 50 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Queen Bed and 2 Double Sofa Beds

Similar properties

About the neighborhood

Map
Thesprotia, Igoumenitsa, Epirus, 46100

What's nearby

  • Bela Vraka Beach - 9 min walk
  • Syvota Harbour - 10 min walk
  • Gallikos Molos Beach - 17 min walk
  • Zavia beach - 8 min drive
  • Megali Ammos Beach - 11 min drive

Getting around

  • Preveza (PVK-Aktion National) - 83 min drive

Restaurants

  • ‪Parasole - ‬10 min walk
  • ‪Georgeos Family Restaurant - ‬8 min walk
  • ‪Charlie's Brunch And Spirits - ‬6 min walk
  • ‪Sailing Club Syvota - ‬11 min walk
  • ‪Trehantiri - ‬8 min walk

About this property

Sivota Diamond Spa Resort

Luxury family-friendly hotel near Syvota Harbour
Located close to Bela Vraka Beach and Gallikos Molos Beach, Sivota Diamond Spa Resort provides a free breakfast buffet, a poolside bar, and a terrace. Active travelers can enjoy amenities like rowing/canoeing and cycling at this hotel. Treat yourself to a body treatment, a body wrap, or a facial at Diamond Spa Center, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Free in-room WiFi is available to all guests, along with designer stores on site and a coffee shop/cafe.
Additional perks include:
  • 3 outdoor pools and an indoor pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, bike rentals, and access to a nearby indoor pool
  • Express check-out, express check-in, and babysitting (surcharge)
Room features
All 82 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Childcare services and free infant beds
  • Pillowtop mattresses and down comforters
  • Bathrooms with designer toiletries and hair dryers
  • 43-inch plasma TVs with cable channels and DVD players
  • Refrigerators, freezers, and CD players

Languages

Bulgarian, English, French, German, Greek, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Efyra
  • View

Things to do

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Canoeing
  • Children's pool
  • Designer stores
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Private winery tours
  • Public winery tours
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library
  • Newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (150 square feet)
  • Meeting rooms - 2

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open select days
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Mosquito nets
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch plasma TV
  • Cable/satellite channels
  • CD player
  • DVD player
  • MP3 dock

Food and drink

  • Champagne service
  • Free bottled water
  • Freezer
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between October 21 and May 13.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 60 per person (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 998945145
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Property Registration Number 0621Κ015A0172001

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
Children under 14 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Diamond Spa Resort
Diamond Spa Sivota
Sivota Diamond
Sivota Diamond Spa
Sivota Diamond Spa Resort
Sivota Diamond Spa Resort Igoumenitsa
Sivota Diamond Spa Igoumenitsa
Sivota Diamond Igoumenitsa
Sivota Diamond Spa Igoumenitsa
Sivota Diamond Spa Resort Hotel
Sivota Diamond Spa Resort Igoumenitsa
Sivota Diamond Spa Resort Hotel Igoumenitsa

Frequently asked questions

Does Sivota Diamond Spa Resort have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool. Pool access is from 10:00 AM–7:30 PM.

Is Sivota Diamond Spa Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sivota Diamond Spa Resort?

Self parking is free at this property.

What time is check-in at Sivota Diamond Spa Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sivota Diamond Spa Resort?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Sivota Diamond Spa Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per person applies.

Where is Sivota Diamond Spa Resort located?

This family-friendly Igoumenitsa hotel is located in the mountains, within a 10-minute walk of Bela Vraka Beach and Syvota Harbour. Gallikos Molos Beach and Zavia beach are also within 2 mi (3 km).

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Sivota Diamond Spa Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 61 reviews
Rating 8 - Good. 14 out of 61 reviews
Rating 6 - Okay. 5 out of 61 reviews
Rating 4 - Poor. 3 out of 61 reviews
Rating 2 - Terrible. 1 out of 61 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

blenard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and good service but in Albania was better and less pricey.
Stayed 1 night in Sep 2024

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean highly recommend this place.
Stayed 2 nights in Jul 2022

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, great breakfast, nice swimming pool and the gym was good.
Stayed 1 night in Jun 2022

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel but difficult walk to and from town.
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay with family!
From the moment we checked in, we felt welcomed and comfortable. The staff was very friendly, answered all questions, took luggage and escorted us to our room. The hotel was had multiple pools, one just for kids. Great food service at the restaurants and the entire hotel was spotless clean. Rooms were very large and comfortable. Location was great, walking distance to the famous Bella Vraka beach and also the downtown area.
Stayed 3 nights in Jul 2024

10/10 Excellent

TAMMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place with great views and very clean!
It was so beautiful and sparkling clean I almost canceled the next stop of our trip to stay longer. Hope to get back there when the water is warmed up and we could enjoy the nice little private pool off our balcony with SUCH a great view. We both enjoyed our massages too!
Stayed 2 nights in May 2023

10/10 Excellent

E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch resort with fantastic views. Excellent rooms, spacious, comfortable well equipped. Good bar, good dinning options and very good restaurant on property. Parking is tight, like all of Greece. Very friendly and service oriented staff. Frequency of service around pool can be improved.
Stayed 3 nights in Aug 2022

8/10 Good

Kalliopi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very good in overall but small details could be amended such as coffee machine cleanliness, towel size, USB for the mobile phone can be added, TV size and model.
Stayed 3 nights in Jul 2022

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura completa di tutto. Bellissima la vista sul mare, camera completa e spaziosa, belle le 3 piscine e ottimo servizio ristorante e bar. Eccellente rapporto qualità prezzo
Stayed 3 nights in Aug 2024

10/10 Excellent

Susann

Stayed 7 nights in Jul 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underbart
Fantastisk hotellpärla, kan varmt rekommendera. Underbart och en helt fantastisk utsikt.
Stayed 7 nights in Jul 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell som rekommenderas
Rent, fint och modernt hotell. P Fantastisk pool - ren och med fin utsikt över havet. Fina rum.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lamar

Stayed 1 night in Oct 2022

8/10 Good

Nava

Stayed 3 nights in Aug 2022

10/10 Excellent

IOANNIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALLES SUPER!!!
Stayed 4 nights in Jul 2022

10/10 Excellent

Lefti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great views and superb pool area
Stayed 1 night in Sep 2020

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Εξαιρετική διαμονή.
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not value for money
Unfortunately we are very dissatisfied with our stay at this hotel and that is due to a various amount of reasons, the service was unprofessional and the hotel does not provide a five star resort experience. First of all we had to wait 45 minutes after our check in to get the keys to our room without any logical explanation to why. The service staff at the pool area was inattentive (they didn’t notice us at all when we first came, it took us a good 30 minutes before we could order). The service personnel yelled and made loud noises when clearing the breakfast area which is not the expected behavior for staff that work in a five star resort. The internet didn’t work at the hotel room at all. Positive things: The view Cleanliness All in all not value for money and we wouldn’t recommend staying there.
Stayed 2 nights in Aug 2020

10/10 Excellent

Nikos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020

4/10 Poor

DIMITRIOS

Liked: Room comfort
Disliked: Cleanliness, staff & service
Το προσωπικό με ελάχιστες εξαιρέσεις ( πχ τα κορίτσια του εστιατορίου ) καθόλου ευγενικό και κάποιες φορές ειρωνικό που σε καμία περίπτωση δεν σου θύμιζε συμπεριφορά 5* ξενοδοχείου. Για το δωμάτιο δεν με συνόδεψε κανένας αλλά το βρήκα μόνος μου μετά από οδηγίες στην ρεσεψιόν . Οταν πήγαμε μέσα στο δωμάτιο βρηκαμε εκατονταδες μυρμήγκια το οποίο και αναφέραμε αλλα δυστυχώς δεν έγινε ποτέ τίποτα . Πετσέτες για την ιδιωτική πισίνα έπρεπε να πάρεις από την ρεσεψιόν και να επιστρέψεις τις προηγούμενες που κατακαλόκαιρο με περίπου 100 σκαλιά να ανέβεις ηταν απαγορευτικό . Το WiFi ανύπαρκτο όταν έχει πολύ κόσμο και σε συνδυασμό με το κακο σήμα έκανε την επικοινωνία με τον έξω κόσμο αδύνατη. Στα θετικά το φαγητό μέτριο προς καλό, η θέα πολύ καλή και η καθαριότητα πισίνας αρκετά καλή .
Stayed 1 night in Aug 2020

4/10 Poor

DIMITRIOS

Liked: Room comfort
Disliked: Cleanliness, staff & service
Το προσωπικό με ελάχιστες εξαιρέσεις ( πχ τα κορίτσια του εστιατορίου ) καθόλου ευγενικό και κάποιες φορές ειρωνικό που σε καμία περίπτωση δεν σου θύμιζε συμπεριφορά 5* ξενοδοχείου. Για το δωμάτιο δεν με συνόδεψε κανένας αλλά το βρήκα μόνος μου μετά από οδηγίες στην ρεσεψιόν . Οταν πήγαμε μέσα στο δωμάτιο βρηκαμε εκατονταδες μυρμήγκια το οποίο και αναφέραμε αλλα δυστυχώς δεν έγινε ποτέ τίποτα . Πετσέτες για την ιδιωτική πισίνα έπρεπε να πάρεις από την ρεσεψιόν και να επιστρέψεις τις προηγούμενες που κατακαλόκαιρο με περίπου 100 σκαλιά να ανέβεις ηταν απαγορευτικό . Το WiFi ανύπαρκτο όταν έχει πολύ κόσμο και σε συνδυασμό με το κακο σήμα έκανε την επικοινωνία με τον έξω κόσμο αδύνατη. Στα θετικά το φαγητό μέτριο προς καλό, η θέα πολύ καλή και η καθαριότητα πισίνας αρκετά καλή .
Stayed 4 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with a gorgeous view to the sea. Noisy central air conditioning near the room and a very weak wifi.
Stayed 2 nights in Oct 2019

2/10 Terrible

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The Sivota Diamond Spa Resort is situated at the top of a very large steep hill and walking access into the port town is very difficult especially for us as were travelling with 2 pensioners and a 1 year old baby this meant we had to drive each day down to the port or use a local taxi. There was not enough parking spaces for the amount of guests with cars staying. Our in room facilities were non existent - no in room kettle, no coffee or tea making facilities and we had so much trouble to heat up baby milk and food. We were told that we personally had to leave our rooms and walk upto the kitchen where staff would heat these for us. We were also abruptly asked to leave the dining room at 10.30am so that staff could get on with their daily set up even though we were only finishing up our coffee. Speaking of which the only option for coffee was the instant Nescafe from a machine as the espresso machine was not turned on in the bar until after breakfast service at 10.30am. There are also 3 pool areas in this complex and yet not one of them was sectioned off for "adults only" thus meaning we were constantly listening to children shouting and dive bombing into the pools when at times all we wanted was relax and enjoy the surroundings. In our opinion this hotel relies purely on its "Diamond" title than providing anything close to a 5 star experience. The nightly rate is over priced for what you get. I would not stay here again
Stayed 3 nights in Aug 2019