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Medina del Lago

4.0 star property
Family-friendly hotel with free breakfast and a health club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Medina del Lago

Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Lobby
Mountain view
Outdoor wedding area
Indoor pool

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Parking included
  • Gym
  • Room service
The price is AED 683
AED 752 total
includes taxes & fees
2 Jan - 3 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for King Room

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

King Room

Highlights

Free cribs/infant beds
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton linens
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Double Room

Highlights

Free cribs/infant beds
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton linens
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 40 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite

Highlights

Fireplace
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Suite

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

King Suite

Highlights

Fireplace
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 51 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Room with Lake View

King Room with Lake View | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

King Room with Lake View

Highlights

Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Superior King Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior King Suite

Highlights

Fireplace
Free cribs/infant beds
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton linens
Blackout drapes/curtains
Hair dryer
  • 100 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
Gualabi, Colinas de San Pablo Lote 25A, San Pablo del Lago, Imbabura

What's nearby

  • Lago San Pablo - 5 min drive
  • Peguche Waterfall - 8 min drive
  • Instituto Otavaleño de Antropología - 10 min drive
  • El Lechero - 12 min drive
  • Plaza de Ponchos - 12 min drive

Getting around

  • Ibarra Station - 53 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 97 min drive

Restaurants

  • ‪Jardín del cajas - ‬8 min drive
  • ‪Quino Restaurant - ‬10 min drive
  • ‪Balcon de Imbabura - ‬12 min drive
  • ‪Cafetería Sisa - ‬11 min drive
  • ‪La tabilta del tartaro - ‬12 min drive

About this property

Medina del Lago

Upscale family-friendly hotel in the mountains
Take advantage of free continental breakfast, a terrace, and a coffee shop/cafe at Medina del Lago. Treat yourself to a hot stone massage or other spa services. Enjoy the health club, as well as activities like archery and horseback riding. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and smoke-free premises
  • An elevator, a ballroom, and concierge services
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms at Medina del Lago offer thoughtful touches such as premium bedding, in addition to amenities like free WiFi and safes.
More amenities include:
  • Egyptian cotton sheets and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Fitness center
  • Horse riding/rentals
  • Indoor pool
  • Playground
  • Spa services

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Spa

  • Massage - hot stone
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

More

  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: USD 60

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Thursday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 70 per vehicle (one way)
  • Late check-out fee: USD 60
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Medina Lago Hotel Otavalo
Medina Lago Hotel
Medina Lago Otavalo
Medina Lago
HOTEL MEDINA DEL LAGO
Medina del Lago Hotel
Medina del Lago San Pablo del Lago
Medina del Lago Hotel San Pablo del Lago

Frequently asked questions

Does Medina del Lago have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Medina del Lago?

As of 26 December 2024, prices found for a 1-night stay for 2 adults at Medina del Lago on 5 January 2025 start from $171.6, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Medina del Lago pet-friendly?

No, pets are not allowed at this property.

How much is parking at Medina del Lago?

Self parking is free at this property.

What time is check-in at Medina del Lago?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Medina del Lago?

Check-out is at noon. Late check-out is available for USD 60.

Does Medina del Lago provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 70 per vehicle applies.

Where is Medina del Lago located?

This family-friendly San Pablo del Lago hotel is located in the mountains, within 3 mi (5 km) of Araque Water Park and Lago San Pablo. Tahuantinsuyo Weaving Workshop and Megasaurios Park are also within 6 mi (10 km).

Medina del Lago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 36 out of 46 reviews" "
Rating 8 - Good. 6 out of 46 reviews" "
Rating 6 - Okay. 1 out of 46 reviews" "
Rating 4 - Poor. 2 out of 46 reviews" "
Rating 2 - Terrible. 1 out of 46 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, room comfort
Best hotel in the area with outstanding view
Best hotel in the Otavalo area, with an outstanding view and a very caring service. The fireplace was a particularly nice touch that you don't often find in hotels. While the location and the staff cannot be faulted, the hotel clearly need some renovations in the spa and common areas. Also the rooms could do with a bit more equipment (although the staff did provide everything we asked for). The two local guardian dogs Mia and Tia are incredibly friendly, and the surrounding area is very nice for a little nature walk.
Stayed 1 night in Feb 2024

2/10 Terrible

Juan Martin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Malazo

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien solo otorgar mejores beneficios a los clientes VIP y frecuentes
Stayed 1 night in Feb 2023

10/10 Excellent

Eliana, Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel with a magnificent view from Lago San Pablo only 1.5 hours away from Quito
Stayed 1 night in Sep 2023

10/10 Excellent

austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful mountain-side hotel. The view was amazing and they had horses that you could ride for a very reasonable price on a very scenic route. Would highly recommend if going to lago san pablo.
Stayed 2 nights in Sep 2023

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio de primera. Atención personalizada y amable. Instalaciones geniales con una vista increíble y excelente comida. Cuidado con los precios del transporte local que consigue el hotel. Son casi el doble el valor real de mercado.

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and great service
Stayed 1 night in Oct 2022

4/10 Poor

Mario

Stayed 2 nights in Dec 2021

10/10 Excellent

Mauricio, Pennsylvania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely incredible place! The view will blow your mind! Will definitely recommend it
Stayed 2 nights in May 2022

10/10 Excellent

Stefan

Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very beautiful and the staff was very helpful. However, we were the only guests at the property. I had purchased a King Suite through Expedia, but when I checked in they told me that I didn't pay enough for the suite and they tried to put me in a regular room. After waiting almost two hours they gave me the suite I paid for. The room and view were spectacular, but frustrating that they didn't honor the room I paid for on Expedia immediately.
Stayed 2 nights in May 2021

10/10 Excellent

Miguel, New York, NY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I had a great time at Medina del Lago. This place has a gorgeous view from the rooms, lobby and restaurant. The food and service were fantastic. The staff was really friendly and made sure our stay was great. We enjoyed the use of the jacuzzi and sauna every day we were there (they also have a pool). For anyone having to work remotely, we had no problems with the wifi and were able to have Zoom video calls daily. We are definitely planning to come back!
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place, top level. Spectacular views of San Pablo lake and Imbabura mountain from everywhere at the hotel. We had a two persons suite with beautiful views, a fireplace and a nice hot tub. Food was delicious, the crew was so nice and thoughtful, there are beautiful paintings made by local artists everywhere and the whole experience is really satisfying. The only downside- the isolation between rooms is pretty poor and we could hear everything that was happening and being said at the rooms around us.
Stayed 1 night in Nov 2019

10/10 Excellent

Irina, New York, NY

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great view, a perfect getaway destination
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful and secluded. Amazing views. Excellent service. Very accommodating. Very romantic. Everything was perfect. Excellent food from restaurant as well.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to rest, excellent food, awesome view of San Pablo.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not proper control of SPA apointments The date hour and service not the correct
Stayed 1 night in May 2019

10/10 Excellent

Sean, St. Louis Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don’t usually bother rating hotels, but I felt I must because the people here were so kind, personal, and made everything we could have experienced better. If you are in the area of Otavalo and want to have a guarantee to have your trip better, stay here. I promise you, everything about this place is genuinely good to the core. We even had the owner of the hotel give us a ride into town just out of kindness of her heart
Stayed 1 night in Jul 2018

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Great place! This is one of the best hotels in Otavalo. Great views, great service.
Stayed 1 night in Jan 2018

8/10 Good

Brian, Philly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel out in the woods
Nice check in. Hotel in good condition. Fast free WiFi. Clean and good condition. Hotel near ti- nothing! Also no A/C or heating. One expensive restaurant. Peaceful and nice.
Stayed 1 night in Dec 2017

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!
Amazing place! We loved it! We celebrated our 15th wedding anniversary here and loved it!

10/10 Excellent

Santiago

Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024