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"lake side view was very pleasant"

"Gorgeous hotel close to the centre. Clean, hot shower and lovely room with a view of the lake. Could not have asked for better service, especially Victoria who was so generous with both her time and knowledge. Recommendations were excellent! Would definitely recommend and hope to return. "

"Property has a beautiful garden and picnic area. View from our room balcony was a great picture of Interlaken West. Breakfast was very good (free!) and staff attentive and informative. Hotel is decorated with beautiful period photos and antiques."

"The stay was great and close to everything. They gave us a free guest pass for staying for 4 days where you can get free bus rides within Interlaken and discounts. The food was also really good. This is a good hotel if you are planning to make Interlaken your base city."

"Interesting property with many retained aspects of the old prison. Rooms ate obviously small, with little storage, no hair driers etc. slightly disconcerting obscured glass loo and shower 'box' in the room. Great breakfast, with good choice. "

"Clean comfortable and stylish room with easy access to local train station. Lovely breakfast. Friendly and helpful staff. Ticks all the boxes for a pleasant break in the Alps. "

"It is a convenient hotel near the train station. The staff are friendly and the restaurant is near."

"First class in everyway."

"Basic amenities. Walkable from the main train station and the tourist spots. Hotel a bit outdated but we are fine. Front desk staffs are the big credit."

"I think this may be my first hotel review but this one was well worth taking the time to write about. The service here is outstanding and everyone there goes above and beyond. They are friendly and knowledgeable and really made a difference for our stay. The hotel design is also very elegant and the pool has a very nice view as well. The service all around from the waitresses to front desk and especially to the concierge made this feel better than the four seasons or ritz. "

"Small hotel close to the train station and about an 8-10 minute walk to the old town. The “big room” was spacious with a nice sitting area. I saw the “medium room” and it was big enough for 2 people. You may hear trams go by but it’s not loud and frequent. The area around the hotel is great with several coffee shops and restaurants. I highly recommend this hotel and would stay here again."

"Great and comfortable room. Staff are friendly and there is a free parking which was very helpful. It is also close to the old city."