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"Our stay at this hotel began promisingly with a comfortable room, friendly staff, and good food. However, this positive experience took a sharp turn when we returned to find our room door wide open, with all our valuables—electronics, passports, clothing—exposed to anyone who walked by. Given that our room was less than 10 feet from an occupied room and only 50 feet from a restaurant open to the public, this situation was both unsettling and unacceptable. I immediately went to the reception, where the initial response was that housekeeping must still be in the room. This wasn’t the case; the room was empty. Eventually, a manager arrived and explained that an unexpected electrical issue required workmen to access our room throughout the day. Despite having our contact information, the hotel had failed to notify us about this, leaving our belongings vulnerable and exposed. The manager assured us the room was supervised all day, yet we returned to find it entirely unsecured and unattended—a direct contradiction to their assurances. This incident highlighted a complete disregard for guest security. Although we received a half-hearted apology, it was clear that guest safety was not a priority. Had we not been checking out the next day, we would have left immediately. If you value the security of your belongings and peace of mind while traveling, I would strongly advise booking elsewhere."

"Simola in Knysna offers an exceptional experience, combining stunning hillside views of the Knysna lagoon with luxurious, spacious rooms and impeccable service. The property features world-class facilities, including a golf course and spa with a sauna and a heated pool, making it perfect for both relaxation and recreation. Dining is a highlight, with a fantastic menu for breakfast, lunch and dinner and breathtaking scenery as the backdrop. "

"Great location, easy walking, close to great dining options."

"Beautiful setting, very comfortable "

"What a beatiful place . Service was excellent . Everyone loves geoffery . Only housekeeping needs a little work on it ."

"St James was a perfect stay in Knysna - we wished we had booked additional nights, the hotel is a little further out of town but it is quiet, tranquil & the staff were so helpful in organising transport when required. Thanks to Sandy & the team! "

"Wonderful "

"Business trip with other travelers as well and we all stayed her, thanks for a great experience"

"View is outstanding, as is walking on the long beach. Wirhin 2 miles of fabulous restaurants. Friendly staff. Will stay again!"