4/10 Poor
Robert
4 February 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this hotel many times over the past 3-4 years. On those visits the hotel was quite good. However, this stay 1/31 - 2/3 was no less than atrociousl
Room - heat did note work well, water pressure in the bathroom was almost non-existent, television did not work, no soap anywhere in the bathroom, no hairdryer, no extra blanket. In fact, when we arrived on 1/31 at 4:00 PM, we were told by the recepotionist that the elevator was broken - so they were advising new customers to not get a room on the third floor. We were so taken aback by the room's condition as listed above, leaving the hotell immediately was considered.
It appeared that the hotel was about to close permanently - kind of a sad action.
Good luck to you fixing these problems.
One more thing, we were given room 117, on the first floor - with the door to the rooom actually in the lobby.
Robert
Stayed 3 nights in Jan 2025