the staff are all lovely, polite and happy to help, get herbal tea bags etc. however, the hotel needs a complete over haul. the carpets in my room were stained in several places, and the front desk, upholstered in fabric looks like a breeding ground for all kinds of foulness. every surface seems to be scratched, and worn, it all looks tired and in need of a total refit. the bathroom was clean, the linens were clean, the room was more or less what i needed, but i don't think i will stay again, for the money, i expect there to be a less run down exhausted appearance. a nice neat clean bed and breakfast would have been a better choice for me.