The Whitehall Houston

4.0 star property
Escape to an upscale getaway where you can unwind by the pool or take in city sights.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Whitehall Houston

City view from property
Terrace/patio
Outdoor pool, pool umbrellas, sun loungers
Interior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Room service
  • Pool
The price is AED 525
AED 615 total
includes taxes & fees
1 Feb - 2 Feb

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Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
1700 Smith St, Houston, TX, 77002

What's nearby

  • Toyota Center - 14 min walk
  • Downtown Aquarium - 18 min walk
  • Daikin Park - 3 min drive
  • George R. Brown Convention Center - 4 min drive
  • Rice University - 7 min drive

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪Nua Thai Kitchen - ‬5 min walk
  • ‪Shula's Steak House - ‬6 min walk

About this property

The Whitehall Houston

Upscale hotel near Toyota Center
Located close to Downtown Aquarium and George R. Brown Convention Center, The Whitehall Houston provides a terrace, shopping on site, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and a computer station
  • Tour/ticket assistance, a ballroom, and multilingual staff
  • Guest reviews speak highly of the helpful staff and location
Room features
All 259 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Free toiletries and hair dryers
  • TVs with premium channels
  • Daily housekeeping, desks, and desk chairs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Free area shuttle up to 1.0 mi
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Part & Parcel
  • Buffalo Bayou Coffee

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston have a pool?

Yes, this property has an outdoor pool.

Is The Whitehall Houston pet-friendly?

Yes, The Whitehall Houston allows dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Whitehall Houston?

Valet parking is available for USD 40 per night.

What time is check-in at The Whitehall Houston?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Whitehall Houston?

Check-out is at noon.

Where is The Whitehall Houston located?

Located in Downtown Houston, this hotel is within 1 mi (2 km) of Toyota Center and Downtown Aquarium. George R. Brown Convention Center and Daikin Park are also within 2 mi (3 km). Downtown Transit Center Station is 7 minutes by foot and Bell Station is 8 minutes.

The Whitehall Houston Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 703 out of 1211 reviews" "
Rating 8 - Good. 214 out of 1211 reviews" "
Rating 6 - Okay. 139 out of 1211 reviews" "
Rating 4 - Poor. 69 out of 1211 reviews" "
Rating 2 - Terrible. 86 out of 1211 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gregory, Arlington

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The “upgrade” in my opinion was not and upgrade; I would have liked to see a room of lesser standard to rate it as such. The one free drink was nice, would’ve preferred one per evening. The restaurant was fantastic! We enjoyed each and every meal there.
Stayed 4 nights in Jan 2025

8/10 Good

Kimberly

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff was extremely helpful. The rooms need a little bit of a touch up. I was a little put off that valet parking was required; there was no self-parking option.
Stayed 2 nights in Jan 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and accommodating. The hotel was clean and well kept for being older.
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel/Great Staff-Especially John and Nelli!
Stayed 3 nights in Dec 2024

2/10 Terrible

Galen

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Forced to pay $40 for valet again , no public parking , way to expensive for such a horrible experience and breakfast was horrible
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we only managed to stay one night in this lovely hotel. We are very impressed overall. Hotel and room is lovely. Cleanliness is very good, staff helpful and hotel has lots to do in it. Highly recommend. Thank you.
Stayed 1 night in Jan 2025

10/10 Excellent

Ejomafuvwe

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of homeless people around and armed security was through someone out while I was checking out
Stayed 2 nights in Jan 2025

8/10 Good

Roya

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 2 nights in Jan 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fragrance throughout the hotel was amazing. The customer service at the front desk and at the hotel restaurant were top notch.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael, Aubrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it. Looks nice! Service was great even after my flights got canceled they took care of us.
Stayed 1 night in Jan 2025

10/10 Excellent

Cortias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5
Stayed 2 nights in Jan 2025

8/10 Good

Ogawa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good, with friendly staff and excellent hospitality. However, for the price, the lobby feels somewhat small compared to high-end hotels. The location is excellent, allowing easy walking access to most places in downtown Houston.

6/10 Okay

Rebecca Lou, Port Clinton

Stayed 2 nights in Jan 2025

10/10 Excellent

jossy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

nonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean facility, and friendly staff. location is superb
Stayed 3 nights in Jan 2025

10/10 Excellent

Yang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean room. Friendly staff. Slow wifi. The AC had weak heating.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located in downtown Houston. Staff is friendly and helpful. Rooms are big and clean. Beds are comfy! Building is pretty, too. Bar drinks and food are delish with great wait staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Tommy

Traveled with group, Business traveler
Liked: Amenities, property conditions & facilities
Great service and environment
Stayed 2 nights in Jan 2025

10/10 Excellent

iain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly. Restaurant was very good. Great coffee!
Stayed 3 nights in Jan 2025

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The prices of simple snacks was too high (maybe it’s just me ) but overall this property was nice! The food/drinks was amazing!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nakiel

Stayed 2 nights in Dec 2024

6/10 Okay

Frank

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The staff were nice and friendly but the room was dirty with visibly dry water rings. The bathroom also was very small with limited space and broken towel holders. Stayed here for only 24 hrs. Wouldn’t recommend if you need a place longer than that.
Stayed 1 night in Dec 2024

8/10 Good

Beau

Traveled with family
Liked: Cleanliness, staff & service
The cleaning lady knocked on the door at around 8am. That was strange.
Stayed 1 night in Dec 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Food was yummy. I will stay here again
Stayed 1 night in Jan 2025