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Sheraton Houston Brookhollow Hotel

3.5 star property
Escape to relaxation by unwinding at the spa tub or soaking up some sun by the outdoor pool.

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Photo gallery for Sheraton Houston Brookhollow Hotel

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Club Room, 1 King Bed | Living area | 37-inch LCD TV with cable channels, TV
Exterior
Lobby
Meeting facility
Located in Lazybrook/Timbergrove, Sheraton Houston Brookhollow Hotel offers a warm welcome with dry cleaning services, a bar, and Ella's Table Restaurant. Unwind at the spa tub or take advantage of the 24-hour gym. With free in-room WiFi and an outdoor pool with sun loungers, this hotel is perfect for rest and relaxation.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Pet friendly
  • Pool
The current price is AED 340
AED 402 total
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite, 1 Double Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Studio Suite, 1 Double Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Down duvet
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Studio Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Hyatt Regency Houston West

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,000 reviews
The price is AED 411
AED 481 total
includes taxes & fees
7 Mar - 8 Mar
Hyatt Regency Houston West

About the neighborhood

Map
3000 North Loop West Frwy, Houston, TX, 77092

What's nearby

  • Karbach Brewing - 16 min walk
  • Memorial Park - 4 min drive
  • Daikin Park - 12 min drive
  • Toyota Center - 13 min drive
  • George R. Brown Convention Center - 14 min drive

Getting around

  • Cavalcade Station - 8 min drive
  • Houston Station - 16 min drive
  • George Bush Intercontinental Airport (IAH) - 33 min drive

Restaurants

  • ‪Whataburger - ‬9 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬11 min walk
  • ‪Magnol French Baking - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬7 min walk
  • ‪Demeris Barbecue - ‬9 min walk

About this property

Sheraton Houston Brookhollow Hotel

Hotel near Westheimer Rd
Consider a stay at Sheraton Houston Brookhollow Hotel and take advantage of dry cleaning/laundry services, a bar, and a 24-hour gym. For some rest and relaxation, visit the hot tub. The on-site restaurant, Ella's Table Restaurant, offers breakfast, lunch, dinner, light fare, and happy hour. In addition to a 24-hour business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • An elevator, a vending machine, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 382 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch HDTVs with premium channels
  • Free infant beds, coffee/tea makers, and heating

Languages

English, French, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 20.00 for adults and USD 12.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Ella's Table Restaurant
  • Ella's Table Bar

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Hot tub

Family friendly

  • Fence around the pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (15000 square feet)
  • Coworking space
  • Meeting rooms - 17

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Local meal delivery service

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from November 27 2024 to August 1 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay
  • 0.500 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 for adults and USD 12.00 for children
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brookhollow Houston
Brookhollow Sheraton
Houston Sheraton
Sheraton Brookhollow
Sheraton Brookhollow Hotel
Sheraton Brookhollow Hotel Houston
Sheraton Brookhollow Houston
Sheraton Houston
Sheraton Houston Brookhollow
Sheraton Houston Brookhollow Hotel
Sheraton Houston Brookhollow Motel

Frequently asked questions

Does Sheraton Houston Brookhollow Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Sheraton Houston Brookhollow Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Houston Brookhollow Hotel?

Self parking is free at this property.

What time is check-in at Sheraton Houston Brookhollow Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sheraton Houston Brookhollow Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Houston Brookhollow Hotel located?

Located in Lazybrook/Timbergrove, this hotel is 0.9 mi (1.4 km) from Karbach Brewing and within 3 mi (5 km) of Memorial Hermann Greater Heights Hospital and Memorial Park. Westheimer Rd and Houston Arboretum and Nature Center are also within 6 mi (10 km).

Sheraton Houston Brookhollow Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 495 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nitza

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We had a short stay. The staff was very lovely and accommodating. The property had everything for basic needs. It is in a convienen location even when its not quite walkable.
Stayed 2 nights in Feb 2025

10/10 Excellent

sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

GEORGE

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Too old
Stayed 1 night in Jan 2025

10/10 Excellent

Bree

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and spacious. I wish we would have had a fridge but the AC worked GREAT and that’s the most important thing for us. We live in Tx
Stayed 3 nights in Jan 2025

10/10 Excellent

Liz, magnolia

Liked: Cleanliness, staff & service, property conditions & facilities
Northan provided excellent service very professional!!!!!! Absolutely the best!!!!
Stayed 1 night in Jan 2025

8/10 Good

Patricia

Liked: Staff & service
Is a good old hotel , need more atention on cleaning the room specially the floor of the bathrooms
Stayed 2 nights in Dec 2024

8/10 Good

Liang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff! Older building and carpet but room was clean and comfortable. Had a nice vie of the city.
Stayed 1 night in Dec 2024

8/10 Good

Paul, orlando

Stayed 1 night in Dec 2024

4/10 Poor

Ana

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
The hotel carpets smell like a dusty moldy place. My room's hot water knob for the sink did turn on, very stiff. The paint was peeling in the restroom, the tub was stained from a previous floor mat and had black spots from the pattern. The TV are so outdated, the pillows ate flat and the comforter and mattress were poor.
Stayed 1 night in Dec 2024

8/10 Good

Gabriela

Business traveler, Traveled with partner
Liked: Cleanliness
N/A
Stayed 1 night in Sep 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Clean great location
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel T

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked with this hotel extremely concerned after reading the reviews. The location was too perfect to pass up, the Sheraton Brookhollow is located .8 of a mile from my daughter's home. Check in was easy, and efficient...they made me feel welcomed, they even let me check in a couple hours early! They furnished my room with the roll in cot and sizable refrigerator. Although the room is a bit dated, as is the hotel (I think then 'S' in Sheraton is cracked) This hotel has 'great bones' and apparently excellent management. Every aspect of my stay was above average service! The only real caveat: the hot tub was cold. The pool was warm, but when I went down at 9pm to relax in the hot tub it was cold. Disappointing. Another room for improvement is the coffee break area. They set it up on this tiny table and there should be a container of milk and a container of cream. Put it on a bigger table. Refresh it often. A few times I came down at 8:15-8:30 and it was empty and the area was wrecked. Even after I let the front desk know about it, the lady just cleaned it up and put it away. On the weekends it's even worse, you have to go into the restaurant and make your coffee in there. Even in there, it's those BS creamer cups, and you have to crack open like 10 of those just to get your coffee mediocre. Please management, fix your coffee problem, because coffee is a big deal to practically every guest. There should also be an area describing the history of the hotel,

10/10 Excellent

IBRAHIM, Irving

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Stayed 1 night in Dec 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
Outdated
Stayed 1 night in Dec 2024

4/10 Poor

Sadiq

Disliked: Cleanliness, property conditions & facilities
old
Stayed 2 nights in Dec 2024

6/10 Okay

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bed was very poor, toilet barely functioned, hotel room needed updating. Staff, location and restaurant were very good
Stayed 1 night in Dec 2024

6/10 Okay

Maria

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
In general great service by staff. There was however, a really bothersome smell of marihuana penetrating the room, and especially in the hallway of the 6th floor.
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for where I needed to be. The exterior is more on the older side and so was the room, majority of the electrical outlets were not securely attached to the wall, charger kept falling out. The bed was clean and comfortable though. The lobby seemed fairly renovated and new. There are a good amount of tables and cubicles to eat or do work in on in the common area! I requested a late check out and they graciously gave me an extended late check out. Thanks, greatly appreciate that! Staff at the time of my stay were very nice and accommodating. Fitness center was very well equipped with weights and machines. There is a restaurant and bar on site, upon checking in I got a voucher for up to $12 for Ella’s table ! Nice touch! I left behind my AirPods, I do preface that I now have it back with me, but it took a long process to get them, lots of back and forth phone calls, eventually had to get corporate involved and then that’s what got the ball rolling. I recommend this hotel only on location basis.
Stayed 1 night in Nov 2024

10/10 Excellent

Azapro

Stayed 2 nights in Nov 2024

2/10 Terrible

Christine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Pashupati

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property was not cleaned enough, mainly the restroom. And we heard the noise during night from other rooms and they slammed the door continuously half an hours and management didn’t bother to control the noise.
Stayed 1 night in Nov 2024