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Quality Inn & Suites

2.5 star property
Houston hotel in FM 1960 with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Free daily self-serve breakfast
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Laundry
The current price is AED 215
AED 252 total
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
  • Pet friendly
  • Parking included
7.0 out of 10, Good, (794)
The price is AED 241
AED 282 total
includes taxes & fees
23 Feb - 24 Feb
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About the neighborhood

Map
13371 Fm 1960 Road W, Houston, TX, 77065

What's nearby

  • HCA Houston Healthcare North Cypress - 3 min drive
  • Traders Village - 3 min drive
  • Berry Center - 8 min drive
  • Sam Houston Race Park - 9 min drive
  • Willowbrook Mall - 9 min drive

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 36 min drive

Restaurants

  • ‪Texas Roadhouse - ‬3 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Hwy 6 Tacos - ‬17 min walk
  • ‪Lazy Dog Restaurant & Bar - ‬10 min walk
  • ‪Scary Canary Pub - ‬2 min drive

About this property

Quality Inn & Suites

Hotel near Willowbrook Mall
At Quality Inn & Suites, you can look forward to free self-serve breakfast, dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Express check-out, free newspapers, and a vending machine
  • Multilingual staff, a front-desk safe, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 58 rooms have comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • LED TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Best Western Windsor
Best Western Windsor Suites
Best Western Windsor Suites Hotel
Best Western Windsor Suites Hotel Houston
Best Western Windsor Suites Houston
Windsor Best Western
Quality Inn Suites
Quality Inn & Suites Hotel
Best Western Windsor Suites
Quality Inn & Suites Houston
Quality Inn & Suites Hotel Houston

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Quality Inn & Suites?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn & Suites located?

Located in FM 1960, this hotel is within 3 mi (5 km) of North Cypress Medical Center, HCA Houston Healthcare North Cypress, and Traders Village. Cypress Fairbanks Medical Center and New Medical Horizons II are also within 3 mi (5 km).

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Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 120 out of 258 reviews
Rating 8 - Good. 56 out of 258 reviews
Rating 6 - Okay. 31 out of 258 reviews
Rating 4 - Poor. 25 out of 258 reviews
Rating 2 - Terrible. 26 out of 258 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Elaine

Liked: Cleanliness, staff & service
Super clean room and it was cleaned and refreshed daily
Stayed 3 nights in Feb 2025

2/10 Terrible

Vicki

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, loud, unsafe area!!!!

10/10 Excellent

A.C.

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great experience.
Stayed 1 night in Jan 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Their is a train that come by daily all times of the day in front of the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around good stay..
Cozy & quiet. Convenient area, nice staff.
Stayed 4 nights in Oct 2024

8/10 Good

Heyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The train is loud every day.
Stayed 1 night in Dec 2024

6/10 Okay

jorge

Disliked: Staff & service, amenities
location was excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Gary Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Feb 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how quiet it was and how safe it looked
Stayed 1 night in Aug 2024

10/10 Excellent

Jimeal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have been a bit better but for the money I’m not complaining still was a great hotel to stay at
Stayed 3 nights in Jun 2024

4/10 Poor

Rocio

Disliked: Cleanliness, staff & service, property conditions & facilities
They stop serving breakfast at 9amm
Stayed 1 night in Oct 2024

10/10 Excellent

Willis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is very friendly and accommodating. I have been here for over a month and a half off and on. Its very close to my job and there are lots of things to eat in the same area. This is a different property from my normal, but for the price and the convenience I give it a 10 out of 10.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay .Lots of restaurants and food places nearby. Highly recommended.
Stayed 1 night in Jun 2024

10/10 Excellent

Trung Hieu

Everthing is quick and simple
Stayed 2 nights in Aug 2024

4/10 Poor

Tiffany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pretty sure there was a poop smear on the wall in the bathroom. The toilet was incredibly wobbly. There were stains on the towels. And there is a train track like right next to the place, so it can get loud.
Stayed 3 nights in Oct 2024

8/10 Good

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and easy booking/check in, clean/comforta
Location and easy booking/check in, clean/comfortable rooms and nice staff.
Stayed 1 night in Feb 2024

6/10 Okay

Jennifer Cassandra

Liked: Cleanliness, staff & service
Breakfast was VERY limited.
Stayed 3 nights in Aug 2024

8/10 Good

LaTasha

Liked: Cleanliness, staff & service
What I like was the price and the Staff. What I didn't like was the breakfast options and the train. Other than that will I stay again if need be yes because of the staff and price.
Stayed 6 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities
Sadly had to deal with roaches at the hotel and it was normalized as they should be there. Would not recommend. Breakfast is also basically bagels and cofffee.
Stayed 5 nights in Sep 2024

10/10 Excellent

Daedriel

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel I’ve ever had
Stayed 2 nights in Mar 2024

10/10 Excellent

Gary

Very friendly staff
Stayed 6 nights in Mar 2024

10/10 Excellent

Arlen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and convenient!
Stayed 1 night in May 2024

2/10 Terrible

Lucas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roach Motel
Stayed 7 nights in Jun 2024