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Houston Galleria Medical Center

2.5 star property
Hotel with free parking, in the vicinity of NRG Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Houston Galleria Medical Center

Exterior
Interior
Gift shop
Food and drink
Property grounds

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Room options

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About the neighborhood

Map
4900 Loop Central Drive, Houston, TX, 77081

What's nearby

  • Houston Zoo - 8 min drive - 10.7 km
  • NRG Park - 9 min drive - 10.0 km
  • Toyota Center - 9 min drive - 11.9 km
  • MD Anderson Cancer Center - 9 min drive - 10.1 km
  • NRG Stadium - 10 min drive - 11.5 km

Getting around

  • Ensemble/HCC Station - 7 min drive
  • Houston Station - 20 min drive
  • Houston William Hobby Airport (HOU) - 38 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Starbucks - ‬18 min walk
  • ‪Burger King - ‬3 min drive

About this property

Houston Galleria Medical Center

Hotel near Houston Zoo
Located close to MD Anderson Cancer Center and NRG Stadium, Houston Galleria Medical Center provides dry cleaning/laundry services, a 24-hour gym, and a 24-hour business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
Additional perks include:
  • Free self parking
  • Express check-out, express check-in, and multilingual staff
  • An elevator, free newspapers, and a 24-hour front desk
  • Guest reviews give top marks for the location
Room features
All 122 individually furnished rooms have perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with cable channels and DVD players
  • Kitchens, full-sized refrigerators/freezers, and dishwashers

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour fitness center

Family friendly

  • DVD player
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay), plus a one-time cleaning fee of USD 75
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay) plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 713-839-9411

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Galleria
Candlewood Houston
Candlewood Houston Galleria
Candlewood Suites Galleria
Candlewood Suites Galleria Hotel
Candlewood Suites Galleria Hotel Houston
Candlewood Suites Galleria Houston
Candlewood Suites Houston
Candlewood Suites Houston Galleria
Houston Candlewood Suites
Candlewood Suites Houston Galleria Hotel
Candlewood Suites Houston By The Galleria Hotel Houston
Sonesta Simply Houston Galleria
Houston Galleria Medical Center Hotel
Sonesta Simply Suites Houston Galleria
Houston Galleria Medical Center Houston
Candlewood Suites Houston By The Galleria
Houston Galleria Medical Center Hotel Houston

Frequently asked questions

Is Houston Galleria Medical Center pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 75 per accommodation, per week. A cleaning fee of USD 75 also applies. Service animals are exempt from fees.

How much is parking at Houston Galleria Medical Center?

Self parking is free at this property.

What time is check-in at Houston Galleria Medical Center?

Check-in begins at 4:00 PM.

What time is check-out at Houston Galleria Medical Center?

Check-out is at 11:00 AM.

Where is Houston Galleria Medical Center located?

Located in Greenway Plaza-Upper Kirby, this hotel is within 9 mi (15 km) of NRG Park, MD Anderson Cancer Center, and Houston Zoo. NRG Stadium and Toyota Center are also within 9 mi (15 km).

Houston Galleria Medical Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 271 out of 735 reviews" "
Rating 8 - Good. 203 out of 735 reviews" "
Rating 6 - Okay. 117 out of 735 reviews" "
Rating 4 - Poor. 52 out of 735 reviews" "
Rating 2 - Terrible. 92 out of 735 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t see anything wrong with the hotel. Cheap hotel to stay at for the day.
Stayed 1 night in Jan 2024

2/10 Terrible

An

Stayed 2 nights in Mar 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Devrone

Stayed 2 nights in Mar 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!! The room was spacious and the bed was comfy.
Stayed 5 nights in Mar 2024

4/10 Poor

Lenisha

Traveled with family and small children
Disliked: Property conditions & facilities
The property did not offer housekeeping, the towels looked unclean, and it should not be listed as a hotel because people are living here. It’s infested with ants. I paid for 7 days and only spent one night at the hotel.
Stayed 7 nights in Mar 2024

8/10 Good

Cole

Liked: Cleanliness, staff & service
A/C wasn’t working
Stayed 1 night in Jan 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Shawana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay but got sick cause I didn’t have any heat that never got hot but cold air instead. I loved the convenience of having a full kitchen. Staff was friendly & the location was quiet. Too far from the night life but I’ll definitely stay again.
Stayed 3 nights in Dec 2023

6/10 Okay

Sheri

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Sharon, Kansas City

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No working elevator. Roaches in the room. No housekeeping in my room, throughout my 4 day stay. No clean towels available.
Stayed 4 nights in Feb 2024

10/10 Excellent

Gregory

Stayed 1 night in Jan 2024

2/10 Terrible

Nikki

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Elevators didn't work, no coffee service, staff was rude,
Stayed 2 nights in Feb 2024

4/10 Poor

Joanna

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very friendly and accommodating but the property itself is older and run down. The elevator was out of order and our 4 person guest group got 1 towel between the 2 rooms we were in. Rooms were hot and a took very long time to cool off.
Stayed 1 night in Mar 2024

8/10 Good

adriene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

2/10 Terrible

Richard

Stayed 1 night in Mar 2024

4/10 Poor

Jesus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice self contained suite with good amenities for cooking
Stayed 2 nights in Feb 2024

2/10 Terrible

Carolyn

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst ever hotel stay I have ever had at any hotel. They are closing this hotel and making the units into apartments. The staff could care less about anything to do with quality. The room was dirty. Only enough towels for one person. Elevator was broke the entire time. Absolutely stunk the entire time. Bugs. Staff was very lazy

2/10 Terrible

Shaketha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in to the Room we didn’t have any towels, the Elevator was out of order so we had to carry all our luggage up the stairs. The whole inside smelled just like Weed. No tissue. They had several people that was placed here by the Salvation Army, we wasn’t aware of any of that. Checked out Sunday and walked into some of those people having an Argument at the front desk. There was never anyone at the front desk when you needed anything. I asked for cups the Desk agent stated they didn’t have any.
Stayed 2 nights in Feb 2024

4/10 Poor

Monique

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
When I arrived the elevator was down and I had to use the stairs to get to my room since all the rooms on the first floor were unavailable. The elevators had been broken for some time and did not work throughout my stay. When I got to my room, I only had one towel and a hand towel, I had to ask for more. My bed also had one flat sheet and no comforter or blanket. I had to ask for this as well. I was there for 3 days and did not have turndown service the entire time I was there. I think I had to ask for this as well. Other than that the staff was nice, location was convenient for getting around Houston.

4/10 Poor

William

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We have stayed here several times over the years. It is very convenient to the doctor. However, this time, we arrived around 5:50 PM, having been stuck in Houston traffic for over an hour. This was after the 6 hour drive from home. We were informed that the elevator was out of service, and that our room was on the 3rd floor, Recovering from surgery, this was difficult. The room was prepaid, and we felt there was no time to search for another hotel. We feel that the hotel should have notified us of this, and offered a refund in time to find an alternative. We will not stay there again. It is a real loss, since the rooms are very nice, quiet, and the beds comfortable. The staff has always been nice and friendly. The desk clerk this time offered to carry our baggage upstairs. We are really sorry to have to find another place to stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Feb 2024

2/10 Terrible

Lizet

Disliked: Cleanliness, amenities, property conditions & facilities
The "hotel" has been converted to low income month to month housing. Someone on drugs attempted to brake into my room in the middle of the night. This place is not safe. The elevator was broken the entire stay you have to carry your luggage up 3 flights. The gym is shut down.
Stayed 4 nights in Feb 2024

8/10 Good

L

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The sheets didn't seem to be clean, had an odor.
Stayed 2 nights in Feb 2024