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Heritage Place Houston Brookhollow

3.0 star property
Hotel with free parking, in the vicinity of Downtown Aquarium

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Photo gallery for Heritage Place Houston Brookhollow

Reception
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Standard Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
BBQ/picnic area
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Housekeeping
  • Air conditioning
  • Gym
The current price is AED 300
AED 353 total
includes taxes & fees
9 Apr - 10 Apr

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
2504 North Loop West, Houston, TX, 77092

What's nearby

  • Downtown Aquarium - 11 min drive - 13.4 km
  • Daikin Park - 11 min drive - 14.1 km
  • Toyota Center - 12 min drive - 14.8 km
  • George R. Brown Convention Center - 13 min drive - 15.2 km
  • MD Anderson Cancer Center - 15 min drive - 18.1 km

Getting around

  • Cavalcade Station - 7 min drive
  • Houston Station - 15 min drive
  • Houston William Hobby Airport (HOU) - 41 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬16 min walk
  • ‪The Halal Guys - ‬18 min walk

About this property

Heritage Place Houston Brookhollow

Hotel near Downtown Aquarium
A terrace, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Heritage Place Houston Brookhollow. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, express check-in, and wedding services
  • A front-desk safe, smoke-free premises, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 197 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 468 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay
  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Management fee: USD 100.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The seasonal pool will be open from December to December
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Houston Brookhollow
Heritage Place Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow
Heritage Place Houston Brookhollow Houston
Heritage Place Houston Brookhollow Hotel Houston

Frequently asked questions

Does Heritage Place Houston Brookhollow have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Heritage Place Houston Brookhollow pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 40 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Heritage Place Houston Brookhollow?

Self parking is free at this property.

What time is check-in at Heritage Place Houston Brookhollow?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Heritage Place Houston Brookhollow?

Check-out is at noon.

Where is Heritage Place Houston Brookhollow located?

Located in Lazybrook/Timbergrove, this hotel is within 9 mi (15 km) of Downtown Aquarium, Daikin Park, and CityCentre. Toyota Center and George R. Brown Convention Center are also within 12 mi (20 km).

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Heritage Place Houston Brookhollow Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 66 out of 121 reviews
Rating 8 - Good. 29 out of 121 reviews
Rating 6 - Okay. 13 out of 121 reviews
Rating 4 - Poor. 6 out of 121 reviews
Rating 2 - Terrible. 7 out of 121 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mirakal

Liked: Property conditions & facilities
Loved my stay
Stayed 2 nights in Mar 2025

8/10 Good

Sharteer

The staff and room was very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful accommodation. Very nice staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
The location offers a great distance from downtown and near the heights!
Stayed 1 night in Mar 2025

8/10 Good

Coral LeAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel located between two destinations I had to be at.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Clean and quiet
Stayed 4 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is extremely friendly. Complimentary breakfast perfect for kids. Few restaurants close by for walking with ease. Enjoyed my stay
Stayed 1 night in Feb 2025

10/10 Excellent

Gami

Liked: Cleanliness, amenities
Great
Stayed 1 night in Mar 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a Pleasant surprise in the 610 area , rooms were clean and it appears they are trying hard to improve the property
Stayed 1 night in Feb 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place all the way around. I just hate they took breakfast away, but I still love it and leaving all my stars.Ms. Rosa is the best. Great customer service and she stays on top of everything. I love her. Highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed for one night. The bed was comfortable and the shower had a strong spray. The small cabinet refrigerator was cold. The combination a/c & heater thermostat was accurate. Hotel doesn't provide breakfast. The tv offered numerous stations and the wifi had a strong signal.
Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Staff & service
Reservation System at hotel was broken
Stayed 2 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
The property was conveniently located, and I slept comfortably. Considering how crazy the roads are in Houston, it was relatively easy to get to. The toilet in the room I was in had to be flushed a couple times whenever it was used, but that could probably be adjusted. I had hoped for some juice or milk that I could just grab and go with for breakfast, since I'm not a coffee person; however the continental breakfast looked and smelled good. I'll likely be back next time I need to stay overnight in Houston. The staff was friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was absolutely amazing! Rosa at the front desk was super efficient, very friendly and made me feel like an old friend vs just a guest. Would go back for her stellar service alone. Rooms were clean & nice. Hotel overall was quiet and I thoroughly enjoyed my stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness
Nothing
Stayed 1 night in Feb 2025

10/10 Excellent

Trikelle

Liked: Cleanliness, staff & service, property conditions & facilities
So the hotel itself is nice. THERE WONT BE ANYMORE BREAKFAST per the staff. I was very upset bc I read the reviews and all said they had good breakfast but they have now stopped it. The pool scenery is very nice and my kids loved it. This is a very large hotel and we were put all the way to the back at the top I hated the walk but I am now on the first floor, which is so much better. There is no microwave in the rooms, so u have to warm your food downstairs. If u get a room far like me do everything before you have to go back to your room. Overall very good and clean hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Trikelle

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very ducked off but it’s really nice and clean. I did not like the fact that we were put all the way on the 3rd floor in the middle of the hotel which was miles away from the elevator and they don’t have microwaves in the rooms. So if u wanna warm something and u get a far room just wait until the next morning. I did get a first floor and that was very convenient to everything. The pool area is nice and clean and very pretty at night. When I read the reviews before the stay it stated they had breakfast, currently THEY ARE NO LONGER SERVING BREAKFAST only coffee, which was disappointing. Overall everything else was nice and they have a gas station in the front of the hotel and some stores on the back street of the hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked to be moved to a different room after our first night there. We moved rooms in the middle of the night because the mold was so strong it was making our eyes water and skin crawl any times we went into the bathroom. We thought the move at first was the right choice although the bathroom in the second spot felt even worse. We were wrong. We couldn’t turn on the AC unit because we would INSTANTLY start itching and eye would hurt. We didn’t want to move again so we suffered through the last night. We let the frount desk know about the issues and that they had a serious infestation of mites in the second room. If your skin looks like you just took acid with how wavy it is and the sweat covered notebook you keep in your back pocket looks like someone just left you a good morning pick me up YOU HAVE AN INFESTATION! The whole place obviously has mold and mold brings mold mites which can bring scabies and skin infections and everything else you don’t want to be paying $100 or more a night for.
Stayed 1 night in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
As always I enjoy my stay.
Stayed 2 nights in Jul 2022

10/10 Excellent

Victor

Liked: Staff & service, amenities, property conditions & facilities
Clean room and friendly staff!
Stayed 1 night in Sep 2022

2/10 Terrible

Cameron B.

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked to be moved to a different room after our first night there. We moved rooms in the middle of the night because the mold was so strong it was making our eyes water and skin crawl any time we went into the bathroom. We thought the move at first was the right choice although the bathroom in the second spot felt even worse but couldn’t directly connect to mold since it wasn’t visible like it was in the other room. We were wrong. We couldn’t turn on the AC unit because we would INSTANTLY start itching and eye would hurt. We didn’t want to move again so we suffered through the last night. We let the front desk know about the issues and that they had a serious infestation of mites in the second room. If your skin looks like you just took acid with how wavy it is and the sweat covered notebook you keep in your back pocket looks like someone left you a good morning pick me up YOU HAVE AN INFESTATION! The whole place obviously has mold and mold brings mold mites, which can and often bring scabies, and skin infections, and everything else you don’t want to be paying $100 or more a night for.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
The staff both checking in and checking out where very friendly which made me feel very welcomed.
Stayed 1 night in Jun 2022

10/10 Excellent

Kionna

Liked: Staff & service, amenities, property conditions & facilities
Staff is very friendly . Property very nice and clean thank you for a great stay
Stayed 1 night in Jul 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Trip
It was a very comfortable stay after a 14 hr. road drive. Very clean, would stay again.
Stayed 1 night in Feb 2023

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were great and good rates
Stayed 1 night in Oct 2022