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Four Points by Sheraton Houston West

3.5 star property
Suburban hotel with area shuttle service and a 24-hour business center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Houston West

Reception
Breakfast, lunch, dinner served; American cuisine
Breakfast, lunch, dinner served; American cuisine
Exterior
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pet friendly
  • 24/7 front desk
  • Pool
The price is AED 345
AED 404 total
includes taxes & fees
9 Jan - 10 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Comfort Suites Houston West at Clay Road

Pool
Breakfast included
Parking included
Free WiFi
8.4 out of 10, Very Good, (1009)
The price is AED 315
AED 369 total
includes taxes & fees
2 Jan - 3 January 2025
Comfort Suites Houston West at Clay Road

About the neighborhood

Map
11191 Clay Rd, Houston, TX, 77041

What's nearby

  • Baseball USA The Yard - 5 min drive - 3.9 km
  • CityCentre - 5 min drive - 6.3 km
  • Memorial City Mall - 6 min drive - 7.7 km
  • Westheimer Rd - 8 min drive - 11.2 km
  • Sam Houston Race Park - 10 min drive - 14.2 km

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Tacos La Bala - ‬3 min drive
  • ‪Whataburger - ‬3 min drive

About this property

Four Points by Sheraton Houston West

Hotel rejuvenated in 2022 and located near Baseball USA The Yard
Located close to CityCentre and Memorial City Mall, Four Points by Sheraton Houston West provides shopping on site, dry cleaning/laundry services, and a bar. The on-site American cuisine restaurant, Clay Urban Kitchen, offers breakfast, lunch, dinner, light fare, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self parking
  • Full breakfast (surcharge), a free area shuttle, and express check-out
  • A TV in the lobby, a banquet hall, and smoke-free premises
  • Guest reviews say good things about the overall condition
Room features
All 158 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • 49-inch LCD TVs with Netflix, Hulu, and streaming services
  • LED light bulbs, mini fridges, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle

Food and drink

  • Full breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 10 for adults and USD 5 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Clay Urban Kitchen
  • Lobby Lounge

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (1350 square feet of space)
  • Coworking space
  • Meeting rooms - 2

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 60
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 9 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of food locally-sourced
  • Renovated entire property - July 2022
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LCD TV
  • Cable channels
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60.00 per accommodation, per week, plus a one-time cleaning fee of USD 30 and a deposit of USD 50 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 for adults and USD 5 for children
  • Pet deposit: USD 50 per day
  • Pet fee: USD 60.00 per accommodation, per week plus USD 30 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from April 01 to November 17
Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Houston West
Sheraton Hotel Houston West
Sheraton Houston West
Sheraton Houston West Hotel
4 Points By Sheraton Houston, Memorial City
Four Points By Sheraton Houston, Memorial City Hotel Houston
Four Points Houston
Houston Four Points
Houston Sheraton
Sheraton Houston West Hotel Houston
Sheraton Houston West Hotel
Four Points by Sheraton Houston West Hotel
Four Points by Sheraton Houston West Houston
Four Points by Sheraton Houston West Hotel Houston

Frequently asked questions

Does Four Points by Sheraton Houston West have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7 AM–10 PM.

Is Four Points by Sheraton Houston West pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of USD 50 per day and a fee of USD 60.00 per accommodation, per week. A cleaning fee of USD 30 also applies. Service animals are exempt from fees.

How much is parking at Four Points by Sheraton Houston West?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Houston West?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Houston West?

Check-out is at noon. Late check-out is available for USD 75 (subject to availability).

Where is Four Points by Sheraton Houston West located?

Situated on the Strip, this hotel is 1.5 mi (2.4 km) from Baseball USA The Yard and within 6 mi (10 km) of CityCentre and Memorial City Mall. Westheimer Rd and Sam Houston Race Park are also within 9 mi (15 km).

Four Points by Sheraton Houston West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 269 out of 518 reviews" "
Rating 8 - Good. 130 out of 518 reviews" "
Rating 6 - Okay. 50 out of 518 reviews" "
Rating 4 - Poor. 34 out of 518 reviews" "
Rating 2 - Terrible. 35 out of 518 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Amy s

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I have to be honest there was a very musty mold smell in the second floor hallway which is where our room was. And felt a little uneasy with a police car sitting in the parking lot one night into the morning!
Stayed 3 nights in Dec 2024

8/10 Good

Precious

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in process was easy!
Stayed 3 nights in Dec 2024

10/10 Excellent

OMAR, san antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady on the front desk, she has more experience with the customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Clarence

Traveled with family
Amazing atmosphere and staff
Stayed 1 night in Dec 2024

8/10 Good

John Thomas

Stayed 2 nights in Nov 2024

6/10 Okay

Ronald

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Bianca

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a convenient location. The Property was also well kept. Staff was very nice. The parking lot wasn't safe someone vehicle got broken into. The had a small fire in the kitchen on our last day of our stay. We woke up to a fire alarm going off and someone over yhe speakers asking us to evacuate the building around 6am. Imagining waking up to something frightening and trying to scramble for clothes and your valuables just in case the fire seriousl.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing room and room service
Stayed 1 night in Dec 2024

6/10 Okay

Ronald

Stayed 4 nights in Nov 2024

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff
Stayed 1 night in Nov 2024

2/10 Terrible

Adrian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from this place! Get out of the area. My truck was broken into over night. When the officers asked to see hotel video footage they claimed there was a glitch in the security system that night and there were no recordings. The hotels no help in a robbery situation.
Stayed 2 nights in Nov 2024

6/10 Okay

Aamna

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The property smelled bad and the first room they gave us was dirty.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very pleasant.
Stayed 1 night in Nov 2024

10/10 Excellent

Eldho

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

8/10 Good

Samira

Stayed 1 night in Oct 2024

10/10 Excellent

Adetoun

Liked: Cleanliness, staff & service, property conditions & facilities
Reeba was great and wonderful. Check in was smooth and she gave us some perks and made it worth staying.
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Katherine Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Nov 2024

8/10 Good

Jarvis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a nice and quiet location.
Stayed 2 nights in Nov 2024

8/10 Good

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service
Thank you
Stayed 3 nights in Nov 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello. I really enjoyed my stay here, however I didn’t like being given the handicapped room as I’m not handicapped and was told it was the only room available, which I didn’t believe! I didn’t like the shower for that reason, plus the hostess put me on the first floor. When I asked to move up, again I was told only room available. I’d rather a junior suite over a handicap room, if I have to be inconvenienced, let it be at your cost and not mine. You guys lost points, but the Buffett breakfast was a slight redemption but not much.
Stayed 1 night in Oct 2024

4/10 Poor

Folasade A, Weston

Stayed 2 nights in Oct 2024