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Four Points by Sheraton Houston West

3.5 star property
Suburban hotel with area shuttle service and a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Houston West

Reception
Property amenity
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Exterior
Breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Housekeeping
    Housekeeping
The price is AED 291
AED 332 total
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Comfort Suites Houston West at Clay Road
Pool
Breakfast included
Parking included
Free WiFi
8.4 out of 10, Very Good, (1010)
The price is AED 256
AED 293 total
includes taxes & fees
23 Nov - 24 Nov
Comfort Suites Houston West at Clay Road

About the neighborhood

Map
11191 Clay Rd, Houston, TX, 77041

What's nearby

  • Baseball USA The Yard - 5 min drive - 3.9 km
  • Bear Creek Pioneers Park - 5 min drive - 4.7 km
  • CityCentre - 5 min drive - 6.3 km
  • Memorial City Mall - 6 min drive - 7.7 km
  • Westheimer Rd - 8 min drive - 11.2 km

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Tacos La Bala - ‬3 min drive
  • ‪Whataburger - ‬3 min drive

About this property

Four Points by Sheraton Houston West

Hotel rejuvenated in 2022 and located near Baseball USA The Yard
Located close to CityCentre and Memorial City Mall, Four Points by Sheraton Houston West provides shopping on site, dry cleaning/laundry services, and a bar. The on-site American cuisine restaurant, Clay Urban Kitchen, offers breakfast, lunch, dinner, light fare, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), a free area shuttle, and express check-out
  • A banquet hall, smoke-free premises, and an elevator
  • Guest reviews say good things about the overall condition
Room features
All 158 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • 49-inch LCD TVs with Netflix, Hulu, and streaming services
  • LED light bulbs, mini fridges, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle

Food and drink

  • Full breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 10 for adults and USD 5 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Clay Urban Kitchen
  • Lobby Lounge

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (1350 square feet)
  • Meeting rooms - 2

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 60
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 9 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of food locally-sourced
  • Renovated entire property - July 2022
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LCD TV
  • Cable channels
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60.00 per accommodation, per week, plus a one-time cleaning fee of USD 30 and a deposit of USD 50 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 for adults and USD 5 for children
  • Pet deposit: USD 50 per day
  • Pet fee: USD 60.00 per accommodation, per week plus USD 30 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Houston West
Sheraton Hotel Houston West
Sheraton Houston West
Sheraton Houston West Hotel
4 Points By Sheraton Houston, Memorial City
Four Points By Sheraton Houston, Memorial City Hotel Houston
Four Points Houston
Houston Four Points
Houston Sheraton
Sheraton Houston West Hotel Houston
Sheraton Houston West Hotel
Four Points by Sheraton Houston West Hotel
Four Points by Sheraton Houston West Houston
Four Points by Sheraton Houston West Hotel Houston

Frequently asked questions

Does Four Points by Sheraton Houston West have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–10 PM.

Is Four Points by Sheraton Houston West pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of USD 50 per day and a fee of USD 60.00 per accommodation, per week. A cleaning fee of USD 30 also applies. Service animals are exempt from fees.

How much is parking at Four Points by Sheraton Houston West?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Houston West?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Houston West?

Check-out is at noon. Late check-out is available for USD 75 (subject to availability).

Where is Four Points by Sheraton Houston West located?

Situated on the Strip, this hotel is 1.5 mi (2.4 km) from Baseball USA The Yard and within 6 mi (10 km) of CityCentre and Memorial City Mall. Westheimer Rd and Sam Houston Race Park are also within 9 mi (15 km).

Four Points by Sheraton Houston West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 257 out of 492 reviews" "
Rating 8 - Good. 124 out of 492 reviews" "
Rating 6 - Okay. 45 out of 492 reviews" "
Rating 4 - Poor. 33 out of 492 reviews" "
Rating 2 - Terrible. 33 out of 492 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Katherine Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Nov 2024

8/10 Good

Jarvis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a nice and quiet location.
Stayed 2 nights in Nov 2024

8/10 Good

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service
Thank you
Stayed 3 nights in Nov 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello. I really enjoyed my stay here, however I didn’t like being given the handicapped room as I’m not handicapped and was told it was the only room available, which I didn’t believe! I didn’t like the shower for that reason, plus the hostess put me on the first floor. When I asked to move up, again I was told only room available. I’d rather a junior suite over a handicap room, if I have to be inconvenienced, let it be at your cost and not mine. You guys lost points, but the Buffett breakfast was a slight redemption but not much.
Stayed 1 night in Oct 2024

4/10 Poor

Folasade A, Weston

Stayed 2 nights in Oct 2024

4/10 Poor

Rahul

Business traveler, Traveled with family
Disliked: Staff & service, amenities
No milk available in breakfast. I had my 2 year old child with me. Even though we paid for breakfast we weren’t able to get any breakfast. No coffee in breakfast area. If you are gonna charge for breakfast at least provide better service. When I asked front desk if there is milk she just like oh we didn’t had delivery today. Just like she didn’t care. Not staying at this hotel in future. Terrible service. Spent $110 for a night stay and it’s not even worth a dime.
Stayed 1 night in Nov 2024

6/10 Okay

Mattie Parish, Irving

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Na
Stayed 1 night in Oct 2024

6/10 Okay

Shere

Traveled with family
Hotel had a not so pleasant smell
Stayed 4 nights in Nov 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Stayed 1 night in Oct 2024

10/10 Excellent

Ludovick, Largo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2024

2/10 Terrible

Frances

Liked: Cleanliness
Disliked: Staff & service
My truck was broken into and no staff tried to help or contact the authorities
Stayed 1 night in Oct 2024

2/10 Terrible

Jonathan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was nothing to like. This was the worst Four Points ever. Water in shower stopped working. Management was like...."what dobyou want me to do". We offered to give you another room, which was handicapped, weird shower set up, terrible smell, loud a/c, elevators dirty, with sticky substance that was spilled, trash. Expired milk at breakfast. Bar never open, bathroom door would not close. Never again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and clean, rooms and restrooms were also comfortable and clean. Staff members were helpful and polite
Stayed 1 night in Oct 2024

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice all around. The place, the cleanliness, the staff… everything was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Casandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed..Would rent again
Stayed 4 nights in Oct 2024

6/10 Okay

Crystal

Traveled with family and small children, Traveled with family
Building itself smelled. The rooms were okay clean but the bathroom did need more cleaning. Hairs everywhere that were already there from previous occupants. Light fixtures were unplugged.
Stayed 1 night in Oct 2024

6/10 Okay

Armando

Stayed 1 night in Oct 2024

2/10 Terrible

Jerry

Liked: Staff & service, amenities
No celluar reception. Weak Wifi Couldn't call family back home unless I went outside
Stayed 3 nights in Oct 2024

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, clean and very nice solid bed.
Stayed 1 night in Oct 2024

8/10 Good

Ahmed, New Cairo

Liked: Cleanliness, staff & service
Everything was great except for the noisy AC.
Stayed 4 nights in Sep 2024

4/10 Poor

Johnica

Business traveler
Disliked: Cleanliness, property conditions & facilities
The property was centrally located and I did have great customer service at check in. The elevator was down my entire stay and I am asthmatic so this was a inconvenience. I would have asked for a ground floor room if I knew. I ask both nights shift front desk clerks about the elevator and they both said "it just broke". Which is very untrue. There is a note in the stairwell that states that the elevator has been broken forever. I would not recommend anyone with health concerns, elderly or disable to stay hear. There was also pretty musty scent through out the hotel in the lobby and the hallways. it was not in the room but very disturbing.
Stayed 2 nights in Sep 2024

8/10 Good

Eduardo, GRAND PRAIRIE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 3 nights in Aug 2024