My initial impression when I walked in at 9p? There was no staff at the desk, and some unsavory looking characters wandering in and out. I stood for at least 5 minutes waiting for anyone to come to the desk. After securing the room, I was greeted by a broken elevator, and missing security lock. I walked back downstairs, and asked for a different room as a result, and was given one. At least the next room had the lock. I had to traipse up and down flights of stairs carrying my luggage because of the inop elevator. Then, at 4:30am a member of the hotel staff came knocking, and woke me up. I was quite curt thru the doorway. His only reply was sorry, wrong room. At almost 5a? Really? I couldn't go back to sleep afterward. The hallway carpet is completely filthy. Not just a few stains, but covered in filth. I will not return. I thought this property was associated with Comfort Inn & Suites. Now, I'm not so certain. There will be no return visit to this property.