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"This hotel can be summed up in two ways: 1) Old historic hotel and all the pros/cons that goes with that; and 2) Gracious service. The Pros: This is a very old hotel that had recently undergone significant renovation on the outside and common areas like the lobby. The lobby is a fun spot to enjoy a drink in the evening. We met very nice people and the bands that play on the weekend are great. There’s a Starbucks coffee bar on the side of the lobby, which is very convenient, but there’s...

"Enjoyed our stay. Nice having a shuttle and the drivers were very friendly."

"Everything was good but the heater clicking on every 5 minites, which made for a weary night's sleep."

"Standard Holiday Inn Express stay. Good breakfast, clean room, and friendly staff."

"Being near the highway, you could hear the road noise pretty clearly throughout the night. The water was barely lukewarm when showering. Staff and service were both great and very friendly. "

"Loved our stay in Hot springs, very walkable to bathhouses and shopping. Very informative staff as well. I only wanna be an embassy suites traveler for now on!!!"

"We enjoyed the more secluded location, but still within 5 min drive of the main bathhouse historic tourist area. Staff were friendly up front, and the price of the room was a great value for the amenities offered. "

"Great central location. Spacious room."