The hosts of the property were so warm, and welcoming. I was personally shown my room by the manager, even though the receptionist was pointing it out on the hotel map. He picked my luggage up and smiled so big. Although there was a miscommunication in where to pick me up, they went to the airport and I was on the wharf. (Someone else made the call)... it was all under the bridge, and they were not upset by it, but greeted me as though they were meeting a friend they had not seen in a long time. It was quite nice after some of the hotel stays I had gone to... yes, a room, but indifferent reception. Also, when it was time for me to leave, the hotel gave me a lift to the airport. They made sure I got to where I needed to go. It is a place which goes above and beyond the norm, and has a beautiful pool to swim in, delicious food, free wi-fi, big screen TV's, clean, well appointed rooms with breakfast in the fridge, and just a few steps from shopping, and watching the sunset from the wharf. I was lucky to get an amazing room with a view of the water and the boats, it was magical. The water up there is so gorgeous, the perfect aqua color of your dreams (or at least mine). I loved the culture and history museum of the Torres Straight people located at The Gateway Hotel, again just a few steps away from Wongai Hotel. They have a big beer garden, and bar, as well as a separate dining room, and separate Pokies room. There are green gardens. It is safe (cameras and tall fence) and clean