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Russ Hill Hotel

3.0 star property
Mediterranean hotel with a 24-hour front desk and a coffee shop

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Russ Hill Hotel

Terrace/patio
Interior
View from property
Family Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Lounge

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet friendly
The price is AED 185
AED 222 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Twin Room

Highlights

TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room

Highlights

TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room

Highlights

TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Single Room

Highlights

TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

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AED 254 total
includes taxes & fees
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About the neighborhood

Map
Charlwood, Gatwick, Horley, England, RH6 0EL

What's nearby

  • Gatwick Aviation Museum - 4 min drive - 2.9 km
  • Tilgate Park - 12 min drive - 10.9 km
  • Hawth Theatre - 13 min drive - 12.5 km
  • K2 Crawley Leisure Center - 13 min drive - 10.8 km
  • Manor Royal Business Park - 16 min drive - 13.8 km

Getting around

  • Ifield Station - 9 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪The Surrey Oaks - ‬7 min drive
  • ‪The Plough & Attic Rooms - ‬6 min drive
  • ‪The Flyingpan - ‬12 min drive
  • ‪The Half Moon - ‬3 min drive

About this property

Russ Hill Hotel

Hotel near Manor Royal Business Park
Located close to Hawth Theatre and K2 Crawley Leisure Center, Russ Hill Hotel provides a coffee shop/cafe, a garden, and a fireplace in the lobby. The on-site restaurant, Ruspers Restaurant, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • English breakfast (surcharge), self parking (surcharge), and a TV in the lobby
  • A water dispenser, luggage storage, and smoke-free premises
  • An elevator, a front-desk safe, and a 24-hour front desk
Room features
All 190 rooms have comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 42-inch TVs with digital channels
  • Coffee/tea makers, limited housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 5 per day)

Food and drink

  • English breakfast available for a fee daily 7 AM–9:30 AM: GBP 10.50 for adults and GBP 5.25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Ruspers Restaurant
  • The Garden Lounge Bar

Family friendly

  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (once per stay)
  • Luggage storage

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 42
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • LED light bulbs
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10.50 for adults and GBP 5.25 for children
  • Uncovered self parking fee: GBP 5 per day
  • Pet fee: GBP 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley

Frequently asked questions

Is Russ Hill Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Russ Hill Hotel?

Self parking is available for GBP 5 per day.

What time is check-in at Russ Hill Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Russ Hill Hotel?

Check-out is at 10:00 AM.

Where is Russ Hill Hotel located?

Situated near the airport, this hotel is 3 mi (4.8 km) from Manor Royal Business Park and within 9 mi (15 km) of K2 Crawley Leisure Center and Tilgate Park. Hawth Theatre and Surrey Hills are also within 9 mi (15 km).

Russ Hill Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 104 out of 1001 reviews" "
Rating 8 - Good. 236 out of 1001 reviews" "
Rating 6 - Okay. 272 out of 1001 reviews" "
Rating 4 - Poor. 204 out of 1001 reviews" "
Rating 2 - Terrible. 185 out of 1001 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

5.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bailey

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re going to walk there please be careful As you walk on main road and through mud but overall it’s so quiet staff are nice One staff member upgraded me for free after I’ve walked and waited till 3pm for check in. I would recommend if you want some where nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohammed Sharif

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed overnight on our way to the airport so we didn't really spend much time. The settings and location was amazing and the building architecture looked great - I can only imagine at day light it would have been quite the setting. The room was perfect and comfortable for a family of four and the bathroom/shower was immaculate and modern.
Stayed 1 night in Oct 2024

10/10 Excellent

Melville, Rugby

Liked: Cleanliness, staff & service, property conditions & facilities
good all round value, queen sized bed for my single person room and adequate space. water in room nice and hot despite low season patronage. Could there be a bath mat as well for the next time ?
Stayed 1 night in Nov 2024

8/10 Good

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Pros The location is quite , the facility was nice and cozy, The room was clean, Cons No usb chargers in my room. No Wi-Fi you have to buy it for $9/night. It is far from the city , No shops or restaurants around it . If you drive it is no problem.
Stayed 1 night in Nov 2024

6/10 Okay

kieran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Road leading to hotel said it was shut, which it wasn't. That's after following the diversion sign and doing another 4 miles unnecessarily. Lane leading up to the hotel at night was very difficult to see the hotel entrance as no lights on at the entrance and no light over the name sign of hotel to give you an indication that you have arrived.
Stayed 2 nights in Nov 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

john

I had some resivations when I found out it was a Britannia hotel but no complaints I had dinner and Breakfast which was good and so was the price the wet room was great for me being disabled and the bar was well stocked I will be coming back in March rather than staying in the airport out and inward parking my car
Stayed 1 night in Oct 2024

6/10 Okay

RON

Liked: Cleanliness, staff & service, property conditions & facilities
Bad smells from bathroom water leak from above bathroom cealing all night wetting toilet rolls reported in the morning to reception n0t happy little sleep no mirrors in room no ventilation possible
Stayed 1 night in Oct 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before flying early next day. Our tv wasn’t working and couldn’t get the sound to work then staff came in and sorted it out for us which really helped! Really clean rooms and quick check in
Stayed 1 night in Oct 2024

6/10 Okay

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Russ Hill Hotel is a convenient place to stay if travelling on an early morning flight from Gatwick. A nice bar with a good offering of food. The hotel is in need of a little modernising, however, it’s pleasant and the staff are very friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

helpful staff
Stayed 1 night in Sep 2024

10/10 Excellent

Janet Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before many times and still love it. Convenient for parking
Stayed 1 night in Sep 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, good buffet breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
.
Stayed 1 night in Sep 2024

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Hotel was lovely but was given a wrong key on arrival which when I got to my room another person was in there so had to go back to reception and no apologies was given for the mix up And then due to bad weather over night they had a power cut which I know was out of their control but when everyone was leaving and handing bk keys staff was just taking the keys without saying anything to customers which was a tad rude
Stayed 1 night in Sep 2024

2/10 Terrible

Alan

Disliked: Property conditions & facilities
Had no running water or electricity. No offer of refund or any provisions. Staying with 2 young children needing to be clean and not being able to even flush the toilet made it a very uncomfortable stay
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Traveled with group, Business traveler
Liked: Staff & service
Y
Stayed 3 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and welcoming, hotel very clean, rooms fine, no issues. Would use again.
Stayed 1 night in Sep 2024

4/10 Poor

Cliff

Disliked: Staff & service, amenities, property conditions & facilities
rooms are a bit decent No internet Noise from planes
Stayed 1 night in Aug 2024

10/10 Excellent

ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was a problem was the road was close and it was a hard to find when had to find another way to get to hotel
Stayed 1 night in Aug 2024

8/10 Good

Zoe

Only problem was I booked this hotel because details say it has a lift it doesn’t have a lift
Stayed 1 night in Aug 2024

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay. We’d stayed the previous weekend and decided to book in again as we were working in the area for a second weekend. The staff here are fantastic especially the ladies on reception and the man running the bar (weekend of 15th September). So welcoming and friendly. The rooms are spotlessly clean. The two we stayed in had recently been decorated. The showers had a good supply of hot water with the showers working perfectly well. If you’re looking for a posh, snobby hotel then don’t stay here. The Russ Hotel is a diamond in the rough and the reasonable room prices reflect this. The food in the bar is good. Great choice and very affordable. We are working in the area next year and will definitely book here again. The Russ hotel provides good, clean, value for money. There is also a huge car park where you can book long stay parking which is obviously ideal as you are located near to Gatwick. It’s the little things that matter the most to us and if you too are looking for friendly people, a clean environment, a hot shower, tasty food and a comfortable bed all at great prices, then stay here.
Stayed 3 nights in Aug 2024