Find all hotels by Independent in Hooghly

"Everything was fine. Staff was friendly. Till on the last day. I showed them on the 2 rooms I booked including a total of 4 breakfast. Ut they insisted I did not. I booked one more room for a additional day. And it also showed breakfast included. I did not get the breakfast I paid for. And they were no longer friendly. They told me I need to get 3 taxi for the 5 people with luggages. And after we waited for them to get taxi (we cancelled our Uber) and then they said they can't get any taxi. So we went to the street and got all in with2 taxi. I don't understand why asking for what we paid for is not right. It is a problem they have with their Expedia listing. But it is not a good experience on the last day. "

"The location and service are un-beatable. The big mall next to the hotel allows is a big plus."

"Excellent staff but the rooms could be cleaner. "

"Convenient. Fast. Reasonably Priced. Great Service"

"Considering this hotel is quite new- I figured the staff would be on their toes regarding the service to all customers. I booked an executive room with a king-size bed, but upon reaching my room, I was exposed to two twin-size beds suitable for children. Once I went down to address this issue with the reception manager- we were told that the hotel has overbooked and we would have to stay in that room until the next day. This was HIGHLY inconvenient as my husband is over 6ft tall and struggled to sleep that night due to the hotel's mistake. The receptionist was almost brush off ish- which I did not appreciate at all. The room service folks had charged us for an extra item and would not take it off the bill but later compensated with a bowl of ice-cream. The hotel lobbies were loud with kids and women/men yelling across the hall at 3am. The rooms are NOT soundproof. Even after complaining, nothing was done regarding it because the next night, the yelling in the halls persisted. I definitely will not be booking this hotel at all. No matter how close it is to the airport. It just isn't worth it."

"It was a terrible stay. No cleanness and every where you see trash and lot of dust. "

"Very nice property with friendly staff"

"Wonderful hospitality, very comforting setting. The staff were helpful and friendly. Really highly appreciate Mr. Sukanta and Ms. Sangita for their great hospitality. They were able to resolve issues under urgent requests. Highly recommend this hotel. "

"I stayed at this hotel during my friends wedding. The location was great and easy to catch an uber from the hotel. The hotel staff were extremely friendly and helpful. The free breakfast and waters was a huge plus! The room was clean and comfortable."