Hyatt Regency Waikiki Beach Resort & Spa

4.0 star property
Beach spa retreat walking distance from Kuhio Beach Park

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Waikiki Beach Resort & Spa

On the beach, beach towels
Lobby
Couples treatment rooms, sauna, body treatments, aromatherapy
Exterior
On the beach, beach towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
The price is AED 856
AED 1,222 total
includes taxes & fees
10 Dec - 11 Dec

Room options

Available filters for rooms
Showing 23 of 23 rooms

Room, 2 Queen Beds, Accessible (with Roll-in Shower)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Penthouse (Suite)

Highlights

Lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 133 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Diamond Head)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed (Waikiki View)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View (Waikiki)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (with Roll-in Shower)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Waikiki View)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Oceanfront (Diamond Head)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront (Diamond Head)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View (High Floor, Waikiki View)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View (High Floor)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View (High Floor, Waikiki View)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View (High Floor)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront

Highlights

Lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 81 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Waikiki View)

Highlights

Lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 81 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Map
2424 Kalakaua Ave, Honolulu, HI, 96815

What's nearby

  • Waikiki Beach - 1 min walk - 0.1 km
  • Kuhio Beach Park - 3 min walk - 0.3 km
  • International Market Place - 6 min walk - 0.5 km
  • Honolulu Zoo - 10 min walk - 0.8 km
  • Ala Moana Center - 5 min drive - 3.9 km

Getting around

  • Hālaulani / Leeward Community College Station - 25 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 30 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Cheeseburger in Paradise - ‬3 min walk
  • ‪Eggs 'n Things - ‬2 min walk
  • ‪Musubi Cafe IYASUME - ‬1 min walk
  • ‪Kai Coffee - ‬3 min walk

About this property

Hyatt Regency Waikiki Beach Resort & Spa

Eco-certified resort near Kuhio Beach Park
Located close to International Market Place and Ala Wai Golf Course, Hyatt Regency Waikiki Beach Resort & Spa provides a poolside bar, a grocery/convenience store, and a terrace. Active travelers can enjoy cycling at this resort. Treat yourself to a body treatment, a hot stone massage, or a body wrap at Na Ho'ola Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and 2 coffee shops/cafes.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with cabanas, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • Express check-out, a 24-hour front desk, and luggage storage
  • 9 meeting rooms, ATM/banking services, and multilingual staff
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 1230 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with designer toiletries and bidets
  • 55-inch flat-screen TVs with premium channels
  • Lanais, wardrobes/closets, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 55 per night; includes in/out privileges)
  • Covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 44.95-44.95 for adults and USD 6.00-44.95 for children
  • 4 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar

Restaurants on site

  • Shor Restaurant
  • Kai Coffee
  • Tucker & Bevvy
  • The Buffet at Hyatt
  • SWIM

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Spa tub

Family friendly

  • Children's games
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10000 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Beachfront location
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Lanai

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 57.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 44.95 to 44.95 for adults, and USD 6.00 to 44.95 for children
  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GE-046-203-2896-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's TAT number is TA-020-671-2832-01.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Regency Waikiki Beach
Hyatt Regency Waikiki Beach Resort
Hyatt Waikiki Beach
Hyatt Waikiki Beach Resort
Resort Waikiki Beach
Waikiki Beach Hyatt
Waikiki Beach Hyatt Regency
Waikiki Beach Resort
Hyatt Regency Waikiki Resort And Spa
Hyatt Regency Honolulu
Hyatt Regency Waikiki Resort Spa
Hyatt Honolulu
Hyatt Regency Waikiki Beach Resort & Spa Hawaii/Honolulu
Hyatt Regency Waikiki Hotel Honolulu
Hyatt Regency Waikiki Beach Resort Spa
Hyatt Regency Waikiki & Spa
Hyatt Regency Waikiki Beach Resort Spa
Hyatt Regency Waikiki Beach Resort & Spa Resort

Frequently asked questions

Does Hyatt Regency Waikiki Beach Resort & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–9:00 PM.

How much does it cost to stay at Hyatt Regency Waikiki Beach Resort & Spa?

As of 3 December 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Waikiki Beach Resort & Spa on 10 December 2024 start from $274.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Waikiki Beach Resort & Spa pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 150.00 per accommodation, per week. Service animals are exempt from fees.

How much is parking at Hyatt Regency Waikiki Beach Resort & Spa?

Self parking is available for USD 55 per night. Valet parking is available for USD 70 per night.

What time is check-in at Hyatt Regency Waikiki Beach Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Regency Waikiki Beach Resort & Spa?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Waikiki Beach Resort & Spa located?

Located in Waikiki, this beachfront resort is connected to a shopping center and within a 10-minute walk of Kuhio Beach Park, International Market Place, and Honolulu Zoo. Waikiki Shell and Ala Wai Golf Course are also within 1 mi (2 km).

Hyatt Regency Waikiki Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2233 out of 3746 reviews" "
Rating 8 - Good. 897 out of 3746 reviews" "
Rating 6 - Okay. 358 out of 3746 reviews" "
Rating 4 - Poor. 135 out of 3746 reviews" "
Rating 2 - Terrible. 123 out of 3746 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Miranda

Stayed 8 nights in Nov 2024

10/10 Excellent

MANSUETO, DALY CITY

Stayed 4 nights in Sep 2024

6/10 Okay

Kim

Disliked: Property conditions & facilities
The toilet smells. The room was half updated???
Stayed 2 nights in Nov 2024

10/10 Excellent

Connie

Stayed 6 nights in Nov 2024

8/10 Good

Randeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Anil Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lucinda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff.
Stayed 5 nights in Oct 2024

8/10 Good

darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, a bit dated. The staff is welcoming. Very convenient to Waikiki beach and all the surroundings. The self parking is frightening though. Need to go to the 6th floor as the lower are for valet, and it’s an extremely tight two way blind corner circles up to very tight parking spaces. Dangerous. And it’s $55/night for the privilege. The rest is fine.
Stayed 1 night in Nov 2024

6/10 Okay

David

Traveled with partner
Liked: Staff & service
I recently stayed at the Hyatt Regency Waikiki Beach Resort & Spa and found the experience to be pleasant overall, thanks to the excellent staff and service, as well as the prime, walkable location near great dining, shopping, and the beach. However, the cleanliness could use more attention to detail, and some parts of the property feel a bit dated, which slightly impacted the overall experience. While it’s a solid choice for its convenience and friendly atmosphere, a few upgrades and improvements could elevate the stay to match the expectations of a Hyatt Regency property.
Stayed 5 nights in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
We had the best room in the hotel. Diamond Head was just outside our balcony door.
Stayed 5 nights in Nov 2024

2/10 Terrible

Bita

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got the penthouse but many things were wrong with it. Property was old and dirty. Our penthouse floor and carpet was stained and dirty, king bed’s sheet had whole on it. There were bugs within the towels. The bath tub was stained and dirty. Doors, walls and furniture were beaten up and old looking. The view was gorgeous and location is great but inside was poorly maintained. The reception staff were polite, the one agent I called to discuss the situation 5:30 am (because I couldn’t sleep in the uncomfortable bed), was inexperienced, that could come off as rude. I tried to explain my frustration of the uncomfortable bed, etc, he would interrupt me and said ma’am ma’am I don’t have a manager onsite until 7 am, you. Need to call back at that time. He would not even let me complete my sentence. It’s a large resort and not being able to address your concern bc there is no awake manager on site says that the resort is not managed well in addition to being old and outdated. Expedia was gracious and helpful, they heard us, understood us, acted on the concern and resolved the issue by letting us check out the next day. The Expedia gentleman was helpful, not just stating politically right things. He intended to help and he did, he turned our experience around. Thanks to him and to Expedia
Stayed 5 nights in Nov 2024

2/10 Terrible

Paul

Disliked: Staff & service, amenities, property conditions & facilities
nickel-and-dime you at every turn. minimal perks for "resort fee."
Stayed 4 nights in Nov 2024

8/10 Good

Deborah

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
We had issues with plumbing, had to switch rooms and still had the same issues. There was some kind of miscommunication about maintenance coming in but customer service was great and was able to compensate us for the mishap. The staff were extremely friendly and helpful.
Stayed 7 nights in Nov 2024

10/10 Excellent

Erin Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I celebrated my birthday there and really enjoyed the accommodations. The staff was very hospitable and the rooms were very comfortable. We were on the 38th floor with both ocean and city views. There is a large balcony off of the room. The property is centrally located and parking is on-site. Shopping and dining are proximal to the property. Until next time.
Stayed 4 nights in Nov 2024

10/10 Excellent

Cherryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location near shops and Waikiki Beach! Stunning views! We had the oceanfront room. Can’t wait to return!
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good
Stayed 4 nights in Nov 2024

6/10 Okay

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was ok, we had couple issues with the AC and had a leak(clogged )sink, which was taken care of quickly. The staff is great, but the rooms are just old. The bed was the most disappointing, felt like sleeping on plywood. However if you know Hawaii that is just how most properties (understandably) are, with its climate and location. With that , we did have a great time.
Stayed 8 nights in Nov 2024

10/10 Excellent

Karam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😍
Stayed 5 nights in Nov 2024

10/10 Excellent

Patricia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel from the front door. Front desk and housekeeping. Very pleasant.
Stayed 4 nights in Nov 2024

6/10 Okay

Elizabeth

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The room was poorly decorated.Lack of color, furniture scratched and peeling.Balcony railing unsafe, cement cracked and railing loose.Dangerous.I reported it to staff.Balcony sliding door off track and did not close properly.Had to have staff fix it. Breakfast expensive andnot good.No toast available and bacon burned.I would nnot recommend to friends or family.
Stayed 7 nights in Nov 2024

10/10 Excellent

Pratik

Liked: Property conditions & facilities
Great
Stayed 4 nights in Sep 2024

6/10 Okay

Resham

Traveled with partner
Location is excellent, but it’s run down needs updating old furniture. Unwelcoming lobby area compared with other properties in its category. During my stay asked only once to clean room my bedsheets didnt get changed I know it’s fact. They just made the bed.
Stayed 7 nights in Nov 2024

10/10 Excellent

jungim

Stayed 8 nights in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024