8/10 Good
Serena
5 December 2022
Liked: Cleanliness, room comfort
good location, comfy bed, no resort fees
the location was good. there is a few things need to be repaired. the sliding door was heavy and hard to slide, room would have been better with floor boards rather than carpet. the bathroom was very tight and you need to close door to go to toilet. very small bath tub and the shower takes a little while to warm up but the pressure was fine for was out my thick hair. would have liked a adjustable pull down shower head. the fridge was cold but had no shelfs in it which made it tricky to stack products in it, but the freezer was ok it did freeze our water bottles each day. the airconditioning is extremely noisy and cuts in and out when you leave the room. however there was a fan in the room which we chose to use more than the air conditioner. loved the new lounge in the room much nicer to sit on then the bed or table and chairs. the lifts are very very very very slow. and the car parking spot number 66 was very tight and you must park in forward so if you had a van or a larger car you will not be able to use the spot. communication was ok we requested more towels and these were delivered and left on our door when we returned. you have a view to the water from the lani. easy walking distance to the hilton hawaiian lagoon. overall ok location and easy access to everything and a good price. loved the no resort fees and the free parking. would use again.
Serena
Stayed 9 nights in Nov 2022