4/10 Poor
Pauline
Traveled with partner
8 June 2022
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was well located for a night's stay before catching the ferry to Belfast early morning. However, the room was not that clean. The furniture was sticky. The carpet did not appear to have been hoovered, there was a teaspoon lying on the floor. Although the owners explained they would not greet us personally because of COVID safey, this is well beyond the restrictions timetable and it would have been preferable to have a better service. The parking up the side of the house was not useable as we would have blocked in others. We felt it was safer to park on the road opposite so that we would not get blocked in and miss the ferry. This meant lugging our cases further than we would have liked. Also, there are steps to negotiate to get into this property. We were right up on the top floor. Not the owners fault but something to bear in mind. The general feel of the room was that it was 'tired'. The bedding was not at all crisp and well used. I really believe for the £68 pounds we paid, this was substandard and overpriced. We did not see anyone else and were in no position to articulate the issues in person as the owner was not seeing guests. There was no point in leaving this review on the slip provided as it would not have been rectifiable in the timescale as we only stayed the one night. Would not stay again.
Pauline
Stayed 1 night in Jun 2022
