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"Absolutely brilliant hotel! The receptionist was incredibly friendly—one of the most welcoming people I’ve ever met, and his English was flawless. While checkout is a bit early at 10 a.m., he proactively offered a complimentary late checkout, which made all the difference on a long trip. The hotel exceeded all my expectations. I stayed one night as a stopover on a road trip and, though I don’t often have breakfast when traveling, it was included in the rate, so I gave it a try. The breakfast was exceptional, with a wide selection of delicious options. Although I was just passing through Austria on my way to Germany, this hotel has inspired me to come back, stay again, and explore Austria more. Truly fantastic value! "

"Nice, silent area.A nice town nearby. This is one of the cleanist, most comfortable, nice hotels to stay. (I am a frequent traveller and stayed in hundreds of hotels)."

"Loved everything about this stay especially that it was super clean!! Thanks for having us. "

"Let me start with the only negative: the breakfast was cold. The boiled or fried eggs and sausages were cold (you would expect warm but no, cold) . If you want something warm for breakfast, I’d recommend going to nearby cafes. But the dining room’s atmosphere is amazing! The unique vibe and architecture make it unmissable. The interior design is fantastic. It really changes your mood when you walk in. The room’s furniture is a mix of old and modern pieces but the beds are comfortable. I’m not sure if “dated” or “antique” is the right word to use. the bathroom was large, airy and better than many 5-star hotels. The staff were lovely, knowledgeable, helpful, respectful and responsive. If you’re driving, I recommend using their secure car park (just talk to the reception staff). There are nice cafes and a Tesco nearby. The city center is lovely, and the hotel is right in the heart of it. It’s a great location to explore the city. "

"Nice location next to train station and close to the historic center. Big room. Friendly owner. Nice breakfast."

"Upon arrival, I discovered that parking is only available 250 meters from the hotel and I had to drag my luggage uphill. At the reception, I was told that as a Gold member, I am not entitled to late check-out and would have to pay 6000 HUF for it. The room was old and smelled bad. I do not recommend this hotel."

"We enjoyed our stay in the hotel again. Very friendly stuff, nice location, perfect for families."

"Now this was totally unexpected. I am originally from Pernitz, about 20 or so km from Wiener Neustadt, but live in Los Angeles. On this trip from the USA to Austria we were visiting friends in Ljubljana, and after arriving in Vienna we had planned to spend the night in Wiener Neustadt instead of Vienna to cut the trip to Ljubljana the next day shorter. Since I am from Pernitz I never had any reason prior to this to spend the night in Wiener Neustadt, since I have family in Pernitz and Gutenstein and could stay there, but because of the Slovenia trip we decided to it it that way. And boy of boy was that a great decision!! That hotel is unbelievable!! Super clean, super friendly staff, buffet breakfast to kill for (everything spotless clean, buffet itself very nicely arranged and lots of delicious cold cuts, cheeses, fruits, cereals, different kind of breads, sausages, you name it. And the coffee equally great!! And then the price!! We paid $ 68 for a double room, two buffet breakfasts included!! And no problem with parking or anything else. Having said all that I will definitely make Wiener Neustadt now a destination, because I would not mind at all spending a few days on every visit in this great place, that not many people know about. I had no idea it existed until I stumbled on it by chance when I booked my hotels online and decided to give it a go simply because it was on the way. To summarize: If you spend some time in lower Austria, give this hotel a try!!! "

"Decent hotel right next to the slopes, with a nice spa and above average food."