We stayed at Dene Court in April 2015 and were not that impressed. The house is nice, not spectacular. We were asked not to use the air conditioning during the day - which wasn't a huge deal other than at naptime, at which point we just turned it on. Note that there is NO air conditioning in the main rooms of the house, only the bedrooms. Thus, at dinnertime we sweated through our clothing - not so pleasant, especially when eating a hot meal. Had we known this before we went, I wouldn't have packed a maxi dress or pants, so be forewarned. The pool was great, very clean and a nice size. We spent practically all day in the pool. There were a fair amount of towels but not enough for everyone to have one in the morning and one after lunch - so my suggestion is to get a few more towels. The access to Sandy Lane beaches was a nice perk - a very short drive away and the beach was almost always deserted - it felt like a private beach! There was even a small bar there, open sporadically, where you could get cocktails (delicious!). The water was gorgeous and crystal clear. I wouldn't suggest walking to the beach - there is no shoulder on the road, it's blind in a lot of places, and the people drive fast! We definitely weren't going to attempt it with children.
Staff:
Janelle and her deputy (Becky?) were awesome, and our laundry came back clean and beautifully folded and ironed. The rooms were always clean, and they worked around our children's nap schedules. We were not impressed by Richard. His food was average, although there were a few stand-out dishes; unfortunately one of those was not the raw-in-the-center pancakes. We felt as if he was resistant to being asked to do the shopping, which other reviewers had mentioned he would do. He gave us attitude. Our first day there, we worked for 2 hours trying to determine a menu - when I feel like, had Richard just sat down with us and opened a dialog, we could have had something decided much easier. However, the sour note was that one day he left at lunchtime without telling us that he wouldn't be there to serve supper. (Note: if you want dinner after 6:30pm, be prepared to heat it up yourselves). He just disappeared, and although left dinner to be heated, did not leave instructions with anyone. To make matters worse, when we contacted the agent, he lied to them and said that he had told us he would be leaving. We did not appreciate this behavior. Also, the staff gets one day off, so again, heads up.