The room was satisfactory. Although we booked for a ground floor room, we discovered there was none and ended up in the 3rd floor (which is actually the 4th floor). Good thing they had an elevator. The staff are very polite and helpful, always ready and available to meet your needs. The hotel is located in what is called the "Western area" by the locals, so foreigners would feel right at home. However, ask for a back room, as the ones facing the street could become noisy, especially on weekends when there are parties in the bars next door. Although, it usually is relatively silent around midnight. I would stay at this hotel again, especially if I am in a group.