6/10 Okay
Wayland, New York
20 January 2016
Deluxe Room is not 32 m2, is 21 m2
I booked the Deluxe Room on Hotels.com listed as 32 m2. Upon arrival, they tried to downgrade me to a Superior Room without telling me, but I caught that before I went up to the room. They then escorted me up to the Deluxe Room, but it was only 21 m2. A far cry from the 32 m2 room that I booked. I pointed that out and they upgraded me to their Senior Deluxe Room that measures 30 m2. That's big enough for me.
The wifi password they gave me, "familyinn" did not work, but I just hardwired to the hallway router instead to go online.
There's coffee and tea making facilities in the room.