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Ambassador Saigon Hotel

3.5 star property
Hotel with free breakfast, a short walk to Pham Ngu Lao Street

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Ambassador Saigon Hotel

City view
Free daily buffet breakfast
Business center
Minibar, in-room safe, desk, blackout drapes
Front of property

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 30 sq m
  • Sleeps 3

View all photos for Senior Room

Senior Room | Minibar, in-room safe, desk, blackout drapes

Senior Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 36 sq m
  • Sleeps 3

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 55 sq m
  • Sleeps 4

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 32 sq m
  • Sleeps 3

View all photos for Business Room

Minibar, in-room safe, desk, blackout drapes

Business Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 4

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About the neighborhood

Map
84A Bui Thi Xuan Street, District 1, 84A, Ho Chi Minh City, SGN

What's nearby

  • Pham Ngu Lao Street - 8 min walk
  • Ben Thanh Market - 10 min walk
  • Bui Vien Walking Street - 11 min walk
  • Saigon Square - 13 min walk
  • War Remnants Museum - 19 min walk

Getting around

  • Saigon Railway Station - 8 min drive
  • Ga Tau Go Vap Station - 21 min drive
  • Tan Son Nhat Intl. Airport (SGN) - 23 min drive

Restaurants

  • ‪Natraj Indian Cuisine - ‬3 min walk
  • ‪Quán Nướng Giấy Bạc - ‬1 min walk
  • ‪MZ Coffee Bar & Restaurant - ‬3 min walk
  • ‪Laguna Seafood Restaurant - ‬1 min walk
  • ‪Mai Phai Restaurant - ‬1 min walk

About this property

Ambassador Saigon Hotel

Hotel near Ben Thanh Market
Close to Pham Ngu Lao Street and Bui Vien Walking Street, Ambassador Saigon Hotel provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site restaurant, Sky Restaurant, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, an elevator, and coffee/tea in the lobby
  • A 24-hour front desk, tour/ticket assistance, and wedding services
  • A TV in the lobby, luggage storage, and a front-desk safe
Room features
All 72 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 21-inch TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Sky Restaurant

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (1076 square feet)
  • Meeting room

Spa

  • Massages

Accessibility

  • Elevator

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 21-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
Only registered guests are allowed in the guestrooms

Property is also known as

Family Inn Saigon
Family Inn Saigon Ho Chi Minh City
Family Saigon
Family Saigon Ho Chi Minh City
Saigon Family Inn
Family Inn Saigon Hotel Ho Chi Minh City
Ambassador Saigon Hotel Hotel
Ambassador Saigon Hotel Ho Chi Minh City
Ambassador Saigon Hotel Hotel Ho Chi Minh City

Frequently asked questions

Is Ambassador Saigon Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ambassador Saigon Hotel?

Check-in begins at 2 PM.

What time is check-out at Ambassador Saigon Hotel?

Check-out is at noon.

Does Ambassador Saigon Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A per person, one way fee applies.

Where is Ambassador Saigon Hotel located?

Located in District 1, this hotel is within a 10-minute walk of Tao Dan Park and Pham Ngu Lao Street. Ben Thanh Market and Bui Vien Walking Street are also within 15 minutes. Saigon Railway Station is 29 minutes by foot.

Ambassador Saigon Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 49 out of 259 reviews" "
Rating 8 - Good. 130 out of 259 reviews" "
Rating 6 - Okay. 55 out of 259 reviews" "
Rating 4 - Poor. 18 out of 259 reviews" "
Rating 2 - Terrible. 7 out of 259 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Wayland, New York

Deluxe Room is not 32 m2, is 21 m2
I booked the Deluxe Room on Hotels.com listed as 32 m2. Upon arrival, they tried to downgrade me to a Superior Room without telling me, but I caught that before I went up to the room. They then escorted me up to the Deluxe Room, but it was only 21 m2. A far cry from the 32 m2 room that I booked. I pointed that out and they upgraded me to their Senior Deluxe Room that measures 30 m2. That's big enough for me. The wifi password they gave me, "familyinn" did not work, but I just hardwired to the hallway router instead to go online. There's coffee and tea making facilities in the room.

8/10 Good

mike, brisbane, australia

Liked: Cleanliness, staff & service, room comfort
Close proximity
The hotel was close to everything we needed and the reception (booking) staff were extremely helpful, booking tours, changing money, organising taxis etc. the breakfasts were first rate and varied.

8/10 Good

iNDY, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs on front desk are always helpful. Room very clean with average speed wifi. Breakfast are good, lot of choices.

4/10 Poor

Alfonso, New York, NY

Liked: Cleanliness
Disliked: Property conditions & facilities
Sorely outdated, but clean and comfortable
Stayed at the Family Inn Saigon for a quick work trip. I wanted to stay away from the Ben Thanh shopping area so this looked a decent location and value for the money. My room was sorely outdated, the television emitted a high pitch frequency, and the lighting was abysmal. Breakfast was OK and the bed was OK as well. Don't expect anything fantastic here but it's also perfectly fine if you just need a place to sleep and is clean and functional.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Family Inn saigon
This hotel is close to attractions, we stayed in the business room two queen size beds. Rooms were clean, but ceiling badly needs a fresh coat of paint. the TV is ancient. CRT type. the breakfast was decent. The only good thing about this hotel are friendly staff, they were very helpful. Is a decent place to stay, but my next visit would like to try other hotels nearby.

2/10 Terrible

jackie, califonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad hotel
Very bad experience on this hotel, the staff are horrible, avoid to pay for extras changed please do not stay here .

2/10 Terrible

K, chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience on this hotel
1- the staff is horrible, not helpful. 2- the room is not comfortable, the bed like a piece of wood . 3- if you don't want to get a rib off for extra charge then don't stay here . 4- I'm never preferred anyone to this hotel .

6/10 Okay

Katie, U.S.A

Disliked: Cleanliness, staff & service, room comfort
Would not recommended to others. Switch and bait !
The 1st day I came to check in to the hotel I had a hard time. I showed and told the front office staff that I've booked a business room (double bed room for up to 4 people max). The lady kept insisting that I booked for 1 people. We argued and then she said she was going to upgrade me to a room and that only 3 people are allowed to check in, even if the room allows 4 people. The next day the same lady called and said only one person are allowed to eat breakfast for free the other two guest have to pay for their meal. I said that is insane, I booked a room for 4 people then all 4 people should be entitled for free breakfast. They kept repeating the same thing that only 1 person are allowed to eat, because the lose profit to the room that I'm staying. The Vietnamese people don't hold their standards, therefore I did not enjoy my stay here!! It's a bait and switch hotel. Never will stay here nor recommended others to stay here again. I travel to countries and in the states a lot never have I encountered the ordeal. there at the hotel. I did not enjoy my stay here!! It's a bait and switch hotel. Never will stay here nor recommended others to stay here again. I travel to countries and in the states a lot never have I encountered the ordeal. there at the hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Light in room was dark, not good for report making on business trip. Other, for servise was good and staff were kind enough. At restaurant, staff want to take back our dishes which become empty during the eating period (Not finish eating), it was not good for me but almost common for many hotels.( Maybe I should accept.)

8/10 Good

won, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location in the City.

8/10 Good

won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

won, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best location in city.
all in in the city are walking distance.

10/10 Excellent

Glen, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great district 1 Hotel for a mid-range budget
We stayed here as a family of four, and had two of the standard rooms. We were surprised by how fantastic this hotel was for the money. The rooms were spotless, and there was a constant stream of cleaners cleaning everything from the lobby to the restaurant. Although the rooms weren't overly modern, they weren't dated either. There was heaps of hot water, and a cheap mini-bar. The breakfast each morning was really good, and the staff kept the dishes filled, and kept on clearing plates from our table with a smile. After a couple of days, the lady at the egg-station knew our orders, and brought them to us, after we had sat down each morning We booked a number of tours through the front desk, and they were pretty reasonable, and of much better quality than a tour we had booked at a travel agents out on the street. Overall highly recommended and would happily stay there again

8/10 Good

JUST A HOTEL

Liked: Staff & service, room comfort
Good Location
Not too bad, break first fine but I do not regcomments that you should eat break first before leaving the hotel because foods are smell very strong on your clothing. However services are very nice and friendly.

8/10 Good

Marion

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Marion

Liked: Staff & service, room comfort

8/10 Good

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
We booked the Superior Room and got a beautiful room but with no window. The Manager on duty was kind enough to change our room for a window. We decided to have a late check-out by paying $20 for 5 extra hours. The room was beautiful well maintained bright and clean. The 2 double beds were soft and comfortable. AC worked well. The toilet and bath/shower was good with hot water. However, the bath-tub was unusable as there was no plug to hold the water. Breakfast was okay. Surrounding was not bad.

8/10 Good

gordon, newcastle

Liked: Cleanliness, staff & service, room comfort
Central location close to park
Staff are friendly and not to pushy. Breakfast is very good and rooms a bit dated but comfortable. Still here as I write and have booked for couple of days at end of trip before flying home. They will look after some of our luggage while we are away. Booked train tickets at good price for us. Laundry bit of an issue. Was advised 3 dollars per kilo but actually charged per item so beware. Not too pricey but more than advised.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good hotel for a very reasonable price
Pleasant professional staff. Rooms were pretty good - no outward windows but apart from that fine

10/10 Excellent

Mima, Lawas Sarawak Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at good location
A good hotel and above my expectation for the price that I paid for. The rooms are clean and comfortable The breakfast had adequate selection for a good breakfast. The staff are all helpful.

8/10 Good

cd, so california

Liked: Cleanliness, room comfort
Hotel has easy access to all local attractions.
My hotel stay was pleasant except the hotel next door was undergoing construction repair so machine noise was constant in the morning at 8 am but it leveled in the evening when the shift ends. The staff was courteous and prompt whenever I need room service or assistance. The staff at the door was courteous & took care of my taxi need very quickly. I'm glad they were able to lend the helping hand for local transportation need.

8/10 Good

Paul, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good hotel, friendly staff who are willing to accommodate most requests and speak good English. The room was clean and comfortable with good facilities. The only disappointments were the shower (not very powerful) and the breakfast was a little disappointing.

6/10 Okay

Louise, perth

Liked: Cleanliness, room comfort
great location
this hotel was great for the 3 nights we had in saigon it was just a short walk to most things , the breakfast was very traditional and not suited to my family .

8/10 Good

Benjamin, Swansea Heads, NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant escape from a bustling city
Comfortable, affordable and friendly, helpful english speaking staff. Delicious buffet breakfast

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
hotel was great overall.
The hotel was great over all. Breakfast buffet could use some more thought. Hotel not really close to any sights- but walking is manageable. Staff extremely friendly and hospitable.