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Ambassador Saigon Hotel

3.5 star property
Hotel with free breakfast, a short walk to Pham Ngu Lao Street

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Photo gallery for Ambassador Saigon Hotel

Lobby
Interior
Minibar, in-room safe, desk, blackout drapes
Lobby
City view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Minibar
  • 30 sq m
  • Sleeps 3

View all photos for Senior Room

Senior Room | Minibar, in-room safe, desk, blackout drapes

Senior Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Minibar
  • 36 sq m
  • Sleeps 3

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 55 sq m
  • Sleeps 4

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Minibar
  • 32 sq m
  • Sleeps 3

View all photos for Business Room

Minibar, in-room safe, desk, blackout drapes

Business Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 38 sq m
  • Sleeps 4

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About the neighborhood

Map
84A Bui Thi Xuan Street, District 1, 84A, Ho Chi Minh City, SGN

What's nearby

  • Pham Ngu Lao Street - 8 min walk
  • Ben Thanh Market - 10 min walk
  • Bui Vien Walking Street - 11 min walk
  • Saigon Square - 13 min walk
  • Dong Khoi Street - 17 min walk

Getting around

  • Saigon Railway Station - 8 min drive
  • Ga Tau Go Vap Station - 21 min drive
  • Tan Son Nhat Intl. Airport (SGN) - 23 min drive

Restaurants

  • ‪Natraj Indian Cuisine - ‬3 min walk
  • ‪Quán Nướng Giấy Bạc - ‬1 min walk
  • ‪MZ Coffee Bar & Restaurant - ‬3 min walk
  • ‪Laguna Seafood Restaurant - ‬1 min walk
  • ‪Banana's Juice Shop - ‬1 min walk

About this property

Ambassador Saigon Hotel

Hotel near Ben Thanh Market
Close to Pham Ngu Lao Street and Bui Vien Walking Street, Ambassador Saigon Hotel provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site restaurant, Sky Restaurant, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, a front-desk safe, and 1 meeting room
  • Luggage storage, a TV in the lobby, and concierge services
  • A 24-hour front desk, coffee/tea in the lobby, and an elevator
Room features
All 72 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 21-inch TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Sky Restaurant

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (1076 square feet)
  • Meeting room

Spa

  • Massages

Accessibility

  • Elevator

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 21-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
Only registered guests are allowed in the guestrooms

Property is also known as

Family Inn Saigon
Family Inn Saigon Ho Chi Minh City
Family Saigon
Family Saigon Ho Chi Minh City
Saigon Family Inn
Family Inn Saigon Hotel Ho Chi Minh City
Ambassador Saigon Hotel Hotel
Ambassador Saigon Hotel Ho Chi Minh City
Ambassador Saigon Hotel Hotel Ho Chi Minh City

Frequently asked questions

Is Ambassador Saigon Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ambassador Saigon Hotel?

Check-in begins at 2 PM.

What time is check-out at Ambassador Saigon Hotel?

Check-out is at noon.

Does Ambassador Saigon Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A per person, one way fee applies.

Where is Ambassador Saigon Hotel located?

Located in District 1, this hotel is within a 10-minute walk of Tao Dan Park and Pham Ngu Lao Street. Ben Thanh Market and Bui Vien Walking Street are also within 15 minutes. Saigon Railway Station is 29 minutes by foot.

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Ambassador Saigon Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 49 out of 259 reviews
Rating 8 - Good. 130 out of 259 reviews
Rating 6 - Okay. 55 out of 259 reviews
Rating 4 - Poor. 18 out of 259 reviews
Rating 2 - Terrible. 7 out of 259 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
3.5성급은 아닌 것 같아요
가격대비 조금 아깝다는 생각이 드는 곳.. 청소도 안되어있어서 여기갔다 저기갔다 했다는..
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Alberto, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno para relajarse
Excelente hotel, el desayuno sustancioso y la atencion del personal muy bueno
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Alberto, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Muy buen hotel todos muy amables y preocupados el entorno muy bueno movilización muy buena
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Peter, niederglatt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
fruher super.....jetzt pfui
ich kenne dieses hotel von frueher, darum habe ich es wieder gebucht und leider auch bezahlt.sonst waehre ich gleich in ein anderes hotel gegangen. Im hotel hat es ein management.wechsel gegeben.Alles ist wirklich schlimm.Fruehstuck absolut nichts richtiges fuer diese preisklasse(frueher gutes Buffet).AC funktioniert nicht,kein heisses Wasser(auch nach 20 minuten) in der Dusche,Internet funktioniert meistens nicht. die antwort bei reklamation war,ab naechster woche funktioniert alles wieder. das hotel hatte zu meinem zeitpunkt nur ganz wenige gaeste,frueher war es immer sehr gut belegt.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Wayland, New York

Deluxe Room is not 32 m2, is 21 m2
I booked the Deluxe Room on Hotels.com listed as 32 m2. Upon arrival, they tried to downgrade me to a Superior Room without telling me, but I caught that before I went up to the room. They then escorted me up to the Deluxe Room, but it was only 21 m2. A far cry from the 32 m2 room that I booked. I pointed that out and they upgraded me to their Senior Deluxe Room that measures 30 m2. That's big enough for me. The wifi password they gave me, "familyinn" did not work, but I just hardwired to the hallway router instead to go online. There's coffee and tea making facilities in the room.
This review was submitted before 2018 and has not been verified.

8/10 Good

mike, brisbane, australia

Liked: Cleanliness, staff & service, room comfort
Close proximity
The hotel was close to everything we needed and the reception (booking) staff were extremely helpful, booking tours, changing money, organising taxis etc. the breakfasts were first rate and varied.
This review was submitted before 2018 and has not been verified.

6/10 Okay

SOONIL

So so
So so
This review was submitted before 2018 and has not been verified.

8/10 Good

iNDY, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs on front desk are always helpful. Room very clean with average speed wifi. Breakfast are good, lot of choices.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Alfonso, New York, NY

Liked: Cleanliness
Disliked: Property conditions & facilities
Sorely outdated, but clean and comfortable
Stayed at the Family Inn Saigon for a quick work trip. I wanted to stay away from the Ben Thanh shopping area so this looked a decent location and value for the money. My room was sorely outdated, the television emitted a high pitch frequency, and the lighting was abysmal. Breakfast was OK and the bed was OK as well. Don't expect anything fantastic here but it's also perfectly fine if you just need a place to sleep and is clean and functional.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Family Inn saigon
This hotel is close to attractions, we stayed in the business room two queen size beds. Rooms were clean, but ceiling badly needs a fresh coat of paint. the TV is ancient. CRT type. the breakfast was decent. The only good thing about this hotel are friendly staff, they were very helpful. Is a decent place to stay, but my next visit would like to try other hotels nearby.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

jackie, califonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad hotel
Very bad experience on this hotel, the staff are horrible, avoid to pay for extras changed please do not stay here .
This review was submitted before 2018 and has not been verified.

2/10 Terrible

K, chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience on this hotel
1- the staff is horrible, not helpful. 2- the room is not comfortable, the bed like a piece of wood . 3- if you don't want to get a rib off for extra charge then don't stay here . 4- I'm never preferred anyone to this hotel .
This review was submitted before 2018 and has not been verified.

4/10 Poor

enzo

Liked: Room comfort
Disliked: Property conditions & facilities
This review was submitted before 2018 and has not been verified.

6/10 Okay

Katie, U.S.A

Disliked: Cleanliness, staff & service, room comfort
Would not recommended to others. Switch and bait !
The 1st day I came to check in to the hotel I had a hard time. I showed and told the front office staff that I've booked a business room (double bed room for up to 4 people max). The lady kept insisting that I booked for 1 people. We argued and then she said she was going to upgrade me to a room and that only 3 people are allowed to check in, even if the room allows 4 people. The next day the same lady called and said only one person are allowed to eat breakfast for free the other two guest have to pay for their meal. I said that is insane, I booked a room for 4 people then all 4 people should be entitled for free breakfast. They kept repeating the same thing that only 1 person are allowed to eat, because the lose profit to the room that I'm staying. The Vietnamese people don't hold their standards, therefore I did not enjoy my stay here!! It's a bait and switch hotel. Never will stay here nor recommended others to stay here again. I travel to countries and in the states a lot never have I encountered the ordeal. there at the hotel. I did not enjoy my stay here!! It's a bait and switch hotel. Never will stay here nor recommended others to stay here again. I travel to countries and in the states a lot never have I encountered the ordeal. there at the hotel.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Light in room was dark, not good for report making on business trip. Other, for servise was good and staff were kind enough. At restaurant, staff want to take back our dishes which become empty during the eating period (Not finish eating), it was not good for me but almost common for many hotels.( Maybe I should accept.)
This review was submitted before 2018 and has not been verified.

6/10 Okay

JEONGHO, Korea

Liked: Cleanliness
Disliked: Room comfort
트윈룸 not good...
트윈베드 룸으로 예약했으나, 더블베드 하나 간이메트리스로 침대를 하나 더 만들어 주었더군요.. 2틀 내내 잠자리가 너무 불편 했습니다
This review was submitted before 2018 and has not been verified.

6/10 Okay

soccer boy, 神奈川県

観光ど真ん中では無いけど…
逆に割と過ごしやすいホテルです。 バックパッカー街には徒歩圏ですが他の地区を観光するにはかなり歩きます。行きは徒歩で帰りはタクシーなど使う工夫が必要。部屋はまぁまぁ清潔かと。日本語話せるスタッフはいません。英語は何とか通じます。
This review was submitted before 2018 and has not been verified.

8/10 Good

won, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location in the City.
This review was submitted before 2018 and has not been verified.

8/10 Good

won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

won, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best location in city.
all in in the city are walking distance.
This review was submitted before 2018 and has not been verified.

6/10 Okay

ニイロ, 東京

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
サイゴン市内徒歩散策向き
スケきょジュールの組立ミスで一日ホテル無し日が生じた為、急遽予約を入れたホテルで、滞在は初めて。前日までのホテルに近い所偶然にチョイスしたもの。
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Glen, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great district 1 Hotel for a mid-range budget
We stayed here as a family of four, and had two of the standard rooms. We were surprised by how fantastic this hotel was for the money. The rooms were spotless, and there was a constant stream of cleaners cleaning everything from the lobby to the restaurant. Although the rooms weren't overly modern, they weren't dated either. There was heaps of hot water, and a cheap mini-bar. The breakfast each morning was really good, and the staff kept the dishes filled, and kept on clearing plates from our table with a smile. After a couple of days, the lady at the egg-station knew our orders, and brought them to us, after we had sat down each morning We booked a number of tours through the front desk, and they were pretty reasonable, and of much better quality than a tour we had booked at a travel agents out on the street. Overall highly recommended and would happily stay there again
This review was submitted before 2018 and has not been verified.

6/10 Okay

Taro, osaka

Liked: Staff & service
コスパは十二分に良いと思います。
コスト・パフォーマンスは素晴らしい。朝食も生野菜あり、卵料理依頼可能で、無料にしては十二分に良い。隣室の水音などがうるさかったり、シャワーの湯が出にくいときがある、鍵は昔ながらの鍵で面倒、エレベータがすごく遅い（おかげで健康のために階段を使えたのでOK)などの良くない面はあるが、価格と朝食は、それら不具合を補っていると私は思う。