University of Hawaii at Hilo - 5 min drive - 3.5 km
Port of Hilo - 8 min drive - 5.4 km
Carlsmith Beach Park - 14 min drive - 8.1 km
Getting around
Hilo Intl. Airport (ITO) - 11 min drive
Restaurants
McDonald's - 11 min walk
Kozmic Cones - 9 min walk
Cafe Pesto - 11 min walk
Puka Puka Kitchen - 10 min walk
Pineapples Island Fresh Cuisine - 11 min walk
About this property
Wild Ginger Hotel
Hotel near Rainbow Falls
Located close to Hilo Farmers Market, Wild Ginger Hotel provides free continental breakfast, a garden, and laundry facilities. Guests can connect to free WiFi in public areas.
Other perks include:
Free self parking
Express check-out, smoke-free premises, and water sports equipment
Luggage storage
Guest reviews say great things about the central location and helpful staff
Extra conveniences in all rooms include:
Showers and shampoo
Wardrobes/closets, refrigerators, and free extra beds
Free continental breakfast available daily 7:30 AM to 9:30 AM
Things to do
Water sports equipment
Family friendly
Free rollaway/extra bed
In-room refrigerator
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Shared microwave
Guest services
Housekeeping (daily)
Outdoors
Garden
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Handrails in hallways
Handrails in stairways
Hardwood flooring in room
Smooth flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
More
3 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free rollaway/extra bed
Bathroom
Hair dryer (on request)
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Refrigerator
More
Ceiling fan
Portable fan
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01
We should mention
This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo
Frequently asked questions
Is Wild Ginger Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Wild Ginger Hotel?
Self parking is free at this property.
What time is check-in at Wild Ginger Hotel?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.
What time is check-out at Wild Ginger Hotel?
Check-out is at 10:30 AM.
Where is Wild Ginger Hotel located?
Located in the heart of Hilo, this hotel is 0.6 mi (1 km) from Hilo Farmers Market and 2.2 mi (3.5 km) from Rainbow Falls. Kaumana Caves County Park and Onekahakaha Beach Park are also within 6 mi (10 km).
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Wild Ginger Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I love the old Hawaiian look that the Wild Ginger Hotel provides. There were no fancy pictures or decorations but what they did have, gave me a sense of old Hawaii. I enjoyed every bit of staying there and I plan on staying there again.
Donna A.
Stayed 2 nights in Apr 2025
8/10 Good
Amber
1 April 2025
Liked: Cleanliness, staff & service
A bit old and outdated, but quaint and great location!
Front desk staff were polite and helpful. Asked for extra blankets and the staff member was cordial and accommodating. The Wild Ginger Inn is a gem and is a pleasant stay. We have stayed here many times. We really like it.
I would stay far from this property. From the very first glance it appeared unsafe and should be ruled condemned. So sketchy I REQUESTED TO CANCEL. and was denied. 24 hour policy they say.
They should consider closing while remodeling if that is what they are doing.
Loved all the natural plants. We were in the end unit and the floor was very slanted. The place was very dilapidated. A building of some kind right next to our room had almost completely fallen down. Seemed very unsafe in our room. No hot water and just a dribble in the shower. Drawers taped shut, etc. Actually hole in the glass window. Many things wrong.
Rebecca
Stayed 1 night in Apr 2025
2/10 Terrible
Eric
4 April 2025
Allowed me to make reservation after last allowed checkin time. They did contact with alternative method, by which time, had also expired. No stay, no refund. Scam and shady buisness.
Eric
Stayed 1 night in Apr 2025
6/10 Okay
Robert
22 January 2025
Liked: Staff & service
Disliked: Cleanliness
Have gone there for many years. Staff is great. Facility needs lots of work.
The place is very old and in need of repair- which they appear to be working on. The room they gave us had no curtains and windows that would not close. They did move us to a room where these 2 things were taken care of but the rooms had no hot water. We were told we could shower in a lobby bathroom for hot water. They did provide a small breakfast in a comfortable area but would not stay here again.
Murla
Stayed 1 night in Mar 2025
10/10 Excellent
Simone
27 October 2024
Liked: Staff & service
Very convenient spot to swim the turtles by driving for a few minutes towards the airport, a great breakfast with fruits and homemade cakes, overall a very good deal if you enjoy staying in a vintage building with a bit reduced comfort
Good location in Hilo and included breakfast. But the property is shabby, hot water is almost nonexistent, there is no soundproofing between rooms. Would not recommend
I stayed in a renovated room. the room itself was very nice and appointed well with a good mattress. there was a blanket but no sheet, just a bed sheet and blanket. no A/C - but didn't matter with a fan and windows open at night in hilo - very comfortable (and i sleep hot). the bathroom has a screen opening you can't shut - you will hear birds and frogs! the grounds and façade of the hotel are terrible so just be ready when you pull in because it looks dumpy. the staff was friendly. A big pro was I was a 5-10 min walk from Friday night market and restaurants so it was nice to not have to drive to get food and drinks. overall I recommend but know that it is old school property with few amenities but a good room for the price.