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Wild Ginger Hotel

2.0 star property
Escape to this island oasis where water sports meet serene gardens.

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Photo gallery for Wild Ginger Hotel

Superior Room | Living area
Beach
Lobby lounge
Lobby sitting area
Property grounds
In the heart of Hilo, Wild Ginger Hotel offers a tropical retreat with a continental breakfast and lush garden. Guests rave about the central location and helpful staff. Connect to free WiFi, store your luggage safely, or enjoy water sports equipment.

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Parking included
  • Free WiFi
The current price is AED 471
AED 556 total
includes taxes & fees
19 Feb - 20 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Suite, Ocean View

Family Suite, Ocean View | Free rollaway beds, bed sheets

Family Suite, Ocean View

Highlights

Separate sitting area
Free rollaway/extra beds
Refrigerator
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • 18 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Free rollaway beds, bed sheets

Standard Room

Highlights

Free rollaway/extra beds
Refrigerator
Portable fan
Private bathroom
Wardrobe or closet
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Living area

Superior Room

Highlights

Free rollaway/extra beds
Refrigerator
Portable fan
Private bathroom
Wardrobe or closet
Daily housekeeping
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Free rollaway beds, bed sheets

Premium Room

Highlights

Balcony
Individually furnished
Individually decorated
Free rollaway/extra beds
Refrigerator
Smart TV
Egyptian cotton linens
Premium bedding
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory | Free rollaway beds, bed sheets

Shared Dormitory

Highlights

Free rollaway/extra beds
Refrigerator
Portable fan
Wardrobe or closet
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bunk Bed

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AED 487 total
includes taxes & fees
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About the neighborhood

Map
100 Pu'ueo Street Building A, Hilo, HI, 96720

What's nearby

  • Hilo Farmers Market - 12 min walk
  • Rainbow Falls - 4 min drive
  • University of Hawaii at Hilo - 5 min drive
  • Coconut Island Park - 5 min drive
  • Port of Hilo - 8 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Kozmic Cones - ‬9 min walk
  • ‪Cafe Pesto - ‬11 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk
  • ‪Pineapples Island Fresh Cuisine - ‬11 min walk

About this property

Wild Ginger Hotel

Hotel near Rainbow Falls
Located close to Hilo Farmers Market, Wild Ginger Hotel provides free continental breakfast, a garden, and laundry facilities. Guests can connect to free WiFi in public areas.
Other perks include:
  • Free self parking
  • Express check-out, smoke-free premises, and luggage storage
  • Water sports equipment
  • Guest reviews say great things about the central location and helpful staff
Extra conveniences in all rooms include:
  • Showers and shampoo
  • Wardrobes/closets, refrigerators, and free extra beds

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM–9:30 AM

Family friendly

  • Free rollaway/extra beds
  • Laundry facilities
  • Refrigerator

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Water sports equipment

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Free rollaway beds
  • Portable fan

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Refrigerator

More

  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number GE-031-350-1695-01, 260020120000, TA-031-350-1695-01

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

Is Wild Ginger Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Wild Ginger Hotel?

As of 16 February 2025, prices found for a 1-night stay for 2 adults at Wild Ginger Hotel on 19 February 2025 start from $151.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Wild Ginger Hotel?

Self parking is free at this property.

What time is check-in at Wild Ginger Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Wild Ginger Hotel?

Check-out is at 10:30 AM.

Where is Wild Ginger Hotel located?

Located in the heart of Hilo, this hotel is 0.6 mi (1 km) from Hilo Farmers Market and 2.2 mi (3.5 km) from Rainbow Falls. Kaumana Caves County Park and Onekahakaha Beach Park are also within 6 mi (10 km).

Wild Ginger Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 271 out of 644 reviews
Rating 8 - Good. 139 out of 644 reviews
Rating 6 - Okay. 67 out of 644 reviews
Rating 4 - Poor. 53 out of 644 reviews
Rating 2 - Terrible. 114 out of 644 reviews

7.2/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

ralph

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Location good. Good Price. Room is ok. Nice friendly staff. Cons: Only 2 towels in bathroom. Stairs too steep for seniors-should have been given room on street level. ( Was on lower level.) Ran out of food at breakfast. Was advised in advance that hot water was slow to arrive at shower but not available after running tap 5 minutes.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world throwback
Stayed 1 night in Feb 2025

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were polite and helpful. Asked for extra blankets and the staff member was cordial and accommodating. The Wild Ginger Inn is a gem and is a pleasant stay. We have stayed here many times. We really like it.
Stayed 1 night in Feb 2025

10/10 Excellent

Tim von

Traveled with family
Liked: Cleanliness, staff & service
I seriously love the atmosphere of the place! It’s like a comfortable pair of worn out shoes. The place is not polished but it’s charming.
Stayed 1 night in Feb 2025

2/10 Terrible

Lee, Fresno

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia, your rating for this hotel is completely misleading. My wife and I checked in late (around 9:30 PM) and were shocked by the condition of our room. It was dirty, smelly, and poorly maintained. The sink had no hot water, the shower handle was broken and replaced with an actual plier, and the walls were paper-thin. The linens had a strong odor, the fridge didn’t work, and the entire room had an unbearable stench. We barely slept. To make matters worse, waking up early for breakfast was a mistake. We should have known better, as we had already lost confidence in the hotel’s cleanliness and service. This was an extremely disappointing stay, and I wouldn’t recommend this property to anyone.
Stayed 1 night in Feb 2025

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I had a microwave a little refrigerator in my room. The people doing the cleaning did a nice job. It was nice to be able to check in late and get access through a combination code on one of four little lock boxes which held my keys. It isn't saying a lot, but I believe I may have gotten the best of the queen-sized rooms, as it was the one pictured in their add on Expedia. This picture doesn't show the non-closable windows, bent up & loose metal shower drain, which pokes your feet as you try to dodge the ice water. I gave the water 35 minutes the first night, dipping a hand under the water and splashing a little on my body, hoping it would get warmer, but it didn't. Well, actually it went from icy cold, to not-quite-as-cold in just 35 minutes! This was not just the case the first night, it continued to run cold every day but two, out of my 7 night stay. The second night I heard someone next door showering, so I tried and it had warmed up enough to not scream out, but not warm enough to actually get comfortable. I was told I could use one of the bathrooms or showers in the lobby. I peeked in and didn't get any hope of it being better, but it may have been okay. One couple did come down to use the restrooms, because their toilet was gushing skyward. They couldn't shut off the water, and no plunger could be found - no staff available either... I didn't leave the "hotel" because I was by myself. If my wife had been with me, I think we would have turned around and left immediately.
Stayed 7 nights in Jan 2025

4/10 Poor

Ted

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
Property was old and termite ridden. Nothing "charming" about it. Traffic noise was bad and music from a few blocks away was loud.
Stayed 2 nights in Jan 2025

2/10 Terrible

Gail

Disliked: Property conditions & facilities
The pictures online are misleading. The place is in poor condition. I suspect the photos are very old. They do not represent the current condition.
Stayed 1 night in Feb 2025

8/10 Good

Gaylyn, Waimea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, great location - walk to Hilo town for sightseeing and shopping. Don't expect luxurious accommodations
Stayed 2 nights in Jan 2025

4/10 Poor

Jessica

Traveled with family
Disliked: Property conditions & facilities
Did not have expectations. Needed a place to stay on short notice. Would give one more star had the price been more reasonable. The place is old and run down. Flooring peeling up, paint peeling, rooms its self is unlevel. That being said bedding, towels clean, comfortable enough beds. Would stay at hostel in town next time.
Stayed 1 night in Jan 2025

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Was an affordable place to stay. But the place felt very dilapidated there was a room next to ours that was boarded up. The staff when checking in didn’t really communicate and there was no staff at checkout time. But they did send lots of emails before check in. Did get the security deposit back. At dinner we got made fun of when we told our server where we were staying. But it worked for the night if you’re adventurous and laid back could work for you. But I know people who wouldn’t have stayed the night. If it were half the price I paid I’d probably been more generous with the stars but yeah definitely not up to par for the price even if it is in Hawaii.
Stayed 1 night in Jan 2025

8/10 Good

Stacy

Traveled with group
Liked: Cleanliness, staff & service
Old School Hawaiian Aloha n Charm..rooms Old yest comfortable n clean..Ill come back ..Staff Local ... sweet n helpful..Hilo Aloha
Stayed 1 night in Jan 2025

6/10 Okay

Robert, Golden

Liked: Staff & service
Disliked: Cleanliness
Have gone there for many years. Staff is great. Facility needs lots of work.
Stayed 3 nights in Jan 2025

2/10 Terrible

Cindy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Justin

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wow, this is a difficult review. When we got there it was late, around midnight. Thefront doorwas locked and there was no bell or buzzer so we knocked a few times and afters few minutes a young lady came and opened fhe door. She looked us up and said it was to late to checkin. After telling her mywife was pregnant and we needed our room she called her manager and they said ok. She checked us in and gave us our room key. We had ordered a double room but the one we got only had a king bed which wasn't helpful as we also had kid's with us. We brought it up and she said it was the only room they had and the only double was taken. She gae us a rollaway bed which barely fit in the room. When we went to take a shower we discovered that our room had NO hot water. We went to the desk and we were told that it can take a while and to run the hot. Water for 20 or so minutes. We let it run for 30 and no ht water. I think this is a horrible waste of water and money. We told them the hot water ever showed up and they said they have two communal baths in the lobby that have hot water. So we all headed up there just to find luke warm water in oe shower and a little warmer in the other. The place was clean, no bugs, no bad smells and clean linens. The building is in serious disrepair but it was the one thing i ejoyed. Thetrue to hawaii visual experience was great and the landscaping was beautiful. I wouldnt stayhere again if i need hot water.
Stayed 3 nights in Jan 2025

6/10 Okay

Dana

Stayed 1 night in Jan 2025

10/10 Excellent

James, Pahoa

Stayed 1 night in Dec 2024

10/10 Excellent

James, Pahoa

Stayed 2 nights in Dec 2024

2/10 Terrible

Abbi

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Lisa

Stayed 1 night in Dec 2024

2/10 Terrible

Philip

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Felt like living in a jungle. Flies, bugs, spiders, even a lizard in the room. Towels were dirty and stained, amenities were expired, no hot water when showering. There was mold on the breakfast food items and coffee machine was not working and didn't have coffee available last 4 days out of 7 days stay.
Stayed 7 nights in Dec 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Marjory

Traveled with partner
Liked: Staff & service
Lovely staff who were very helpful. The property was built in 1920 by the grandfather of the young lady who managed the hotel during our visit. She told us that plans are being made to refurbish the hotel. We stayed in the ocean view room where the views are stunning. The hotel does need some modenisation in some parts.
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old property that is a great retreat in spite of it's foibles. Three years ago when I stayed he my concern was the safety of the neighborhood. There has been a remarkable change for the better. For the price you can't beat it. The staff is wonderful.
Stayed 1 night in Nov 2024

8/10 Good

Benshun, Millburn

Traveled with family
Liked: Staff & service, amenities
Good staff, nice to people
Stayed 2 nights in Nov 2024