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"Very helpful , approachable staff ,very good restaurant again with lovely staff. Well situated for the hospital and a good range of nearby shops ,close to the access road for the Tamar Bridge. Excellent stay ."

"As good as always "

"Thoroughly excellent "

"Everything was so clean and lovely, staff were very helpful. Rooms much bigger than expected and the bathroom was perfect. Couldn’t ask for more"

"Outstanding service by the head receptionist in dealing with a difficult problem."

"The hotel is very central and very close to the shops. The hotel staff are very friendly, helpful and nothing is too much trouble. Being able to reserve a disabled parking space means that we don’t have to worry about being able to park. On our arrival, receptionist Gemma helped my friend with moving our luggage from the front entrance to reception. This really helped my friend as I have mobility difficulties and am not able to help. I would also like to mention, Rachel, Gracie, Carly, Nicky and Patrick for all their help and kindness. The staff are an asset to the hotel, and the reason that we will be booking to stay again. "

"Staff were super helpful and friendly, bed was very comfortable and the food was delicious. "

"I was very happy with the hotel. The only downside was that the room was a bit cold."

"Very good experience with this hotel, staff were very pleasant and friendly. We booked an accessible room which had excellent facilities for those who are not so mobile. Breakfast was a buffet, and was very good overall. Only slight negative was we both found the pillows on the bed a little uncomfortable, and would have preferred a choice"