SureStay Plus Hotel by Best Western Hesperia

2.5 star property
Hotel in Hesperia with free breakfast and a 24-hour front desk

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December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Hesperia

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, soundproofing
Exterior
Lobby
Reception
Outdoor spa tub

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
The price is AED 327
AED 360 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Hypo-allergenic bedding
Renovated in 2020
Sofa bed - king
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
12033 Oakwood Ave, Hesperia, CA, 92345

What's nearby

  • The Mall of Victor Valley - 17 min walk - 1.4 km
  • Scandia Family Fun Center - 18 min walk - 1.5 km
  • Desert Valley Hospital - 4 min drive - 4.3 km
  • Victorville City Hall - 5 min drive - 6.5 km
  • California Route 66 Museum - 7 min drive - 10.7 km

Getting around

  • Victorville Station - 10 min drive
  • San Bernardino, CA (SBD-San Bernardino Intl.) - 61 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Well Being Tofu House - ‬10 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Olive Garden - ‬17 min walk

About this property

SureStay Plus Hotel by Best Western Hesperia

Hotel in the city center, revitalized in 2020
You can look forward to free continental breakfast, a shopping mall on site, and laundry facilities at SureStay Plus Hotel by Best Western Hesperia. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business center are available to all guests.
Additional perks include:
  • An outdoor pool with pool umbrellas
  • Free self parking
  • Express check-out and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 68 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guest reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 43-inch LED TVs with cable channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:00 AM

Things to do

  • Outdoor pool
  • Shopping mall

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business center

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • Designated smoking areas
  • Renovated entire property - December 2020

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

TRICITY INN
Surestay Plus By Best Hesperia
SureStay Plus Hotel by Best Western Hesperia Hotel
SureStay Plus Hotel by Best Western Hesperia Hesperia
SureStay Plus Hotel by Best Western Hesperia Hotel Hesperia

Frequently asked questions

Does SureStay Plus Hotel by Best Western Hesperia have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is SureStay Plus Hotel by Best Western Hesperia pet-friendly?

Yes, SureStay Plus Hotel by Best Western Hesperia allows dogs (limit 2 total). There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Hesperia?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Hesperia?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Hesperia?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Plus Hotel by Best Western Hesperia located?

Located in the heart of Hesperia, this hotel is within 1 mi (2 km) of The Mall of Victor Valley and Scandia Family Fun Center. Desert Valley Hospital is 2.7 mi (4.3 km) away.

SureStay Plus Hotel by Best Western Hesperia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 204 out of 541 reviews" "
Rating 8 - Good. 152 out of 541 reviews" "
Rating 6 - Okay. 80 out of 541 reviews" "
Rating 4 - Poor. 39 out of 541 reviews" "
Rating 2 - Terrible. 66 out of 541 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Talulah

Traveled with partner
Disliked: Cleanliness, amenities
Room was not as clean as I would have hoped..
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great for the late hour i checked in at.
Stayed 1 night in Nov 2024

6/10 Okay

Bianca, Rialto

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff service was amazing the property looks run down and the rooms need to be upgraded and panted let’s just say it definitely needs a makeover!!
Stayed 2 nights in Nov 2024

6/10 Okay

Mike

Stayed 3 nights in Oct 2024

10/10 Excellent

Aynalem

Stayed 1 night in Oct 2024

4/10 Poor

Michael

I WILL NEVER STAY HERE AGAIN!! Stayed three previous times here. All of them solo with my Service Dog. Arrive, relax, sleep, shower, and then leave. Never any issues. This fourth time was essentially the exact same scenario EXCEPT this time i noticed that $30 was taken from my refundable $100 deposit. I stopped by today to inquire. I was told that the charge was for "excessive dog hair on the sheets and that they had to throw them away" Mind you this stay was quite literally the exact same scenario as my previous three visits. ALL FOUR TIMES THE ROOMS WERE LEFT ALMOST AS CLEAN AS THE WAY I FOUND THEM!!! The front desk person attempted to show me a very inconclusive short phone video of a bed. Couldn't see anything wrong. Was it even the bed from MY room?!! I disputed their claim, but she stood firm and I was denied a refund on my $30 deposit charge. I WILL NOT BE BACK TO THIS RIPOFF VENUE!!! I SUGGEST YOU STAY AS FAR AWAY FROM THESE CROOKS AS POSSIBLE. PERHAPS STAY AT THE ECONO-LODGE ONE STREET OVER. (Speaking from first hand experience, it is much better managed)
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Nancy

Traveled with family
Disliked: Staff & service, property conditions & facilities
The room was filthy. Very dilapidated condition. The staff was friendly, but they didn’t clean our room or replace towels. I think this motel should be taken off your website.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

8/10 Good

Molly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Inside the room it always smells odd. There is an odor of smoke. I've stressed her multiple times and every room smells this way. I'd suggest clanking all carpets with shampoo and replacing the drapes. Curtains hold onto cigarette smells for a long time. So does the paint on the walls.
Stayed 1 night in Sep 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very nice the rooms are big and it's quiet ... The best thing about it is they allow pets with only a little pet fee and the prices are very reasonable for the nice rooms and nice breakfast you get to have in the morning and not just coffee and a muffin but an actual full breakfast with lots to chose from to eat ...
Stayed 1 night in Oct 2024

6/10 Okay

Jenifer K

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Could be improved easily
The young lady at front desk was very sweet and even called room to make sure everything was ok. The hotel is old, light seeped through the door seal, curtains had small holes but room was clean. Just rundown, could use a makeover
Stayed 2 nights in Sep 2024

6/10 Okay

AKIRA

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, big rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Recepionist was very kind. She switch my room from smoking to a non smoking room.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, the staff was exceptional
Stayed 2 nights in Sep 2024

2/10 Terrible

Yamileth

Traveled with family
Disliked: Cleanliness, amenities
It was ok
Stayed 2 nights in Sep 2024

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good value for the dollar! Dog friendly. Free decent breakfast 😋 In room coffee Microwave Mini-fridge
Stayed 1 night in Sep 2024

10/10 Excellent

Hilda

Stayed 1 night in Aug 2024

8/10 Good

David, El Cajon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy freeway access
Stayed 1 night in Aug 2024

10/10 Excellent

dana

Traveled with partner
Liked: Cleanliness, amenities
Our room was clean and the breakfast in the morning was great
Stayed 3 nights in Aug 2024