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"Very responsible and helpful staff, clean and modern environment! "

"Helpful staff and a very nice, clean hotel. Conveniently located close to the city center and just a short walk from the train station. Parking is available at the metro parking for €26 with hotel validation (from 5 PM to 8 AM). Overall, a clean and comfortable stay—highly recommend!"

"Nice and clean and friendly "

"Great hotel with incredible views, friendly staff. It was a truely lovely stay. "

"Staff was amazing. "

"I liked the free public transportation included in the booking. Didnt know til i checked in.. very useful"

"Great and comfortable room. Staff are friendly and there is a free parking which was very helpful. It is also close to the old city."

"Great location, everything went well"

"Stayed two nights with family. Everything was clean and we had tea coffee in the room. The only strange thing was that the toilet was separate to the shower and sink so you had to go to the toilet then come out and wash your hands in the shower room. I don't know how this arrangement would suit anyone, are they expecting people not to wash their hands after using the toilet? Didn't expect this from novotel but otherwise we had an amazing stay. There's ample parking on site, you do have to pay extra for it though. It's close to transport links and not far from any of the restaurants and sites we went to. It was absolutely freezing with heavy fog the whole time we were there but the room was always cosy and hot water available, no issues. We didn't eat anything at the hotel so cannot comment on it but the dining and reception areas downstairs have very nice decor and ambience. Check in and check out was a breeze and all staff were very helpful and professional. Would highly recommend and will definitely stay again if I visit Bern again. "