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Heron Island Resort

3.5 star property
On private beach with outdoor pool, near The University of Queensland - Heron Island Research Station

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Photo gallery for Heron Island Resort

Aerial view
Ecotours
Exterior
Outdoor pool, pool umbrellas, sun loungers
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • On private beach
  • Bar
  • Spa
  • Pool
  • Laundry
The current price is AED 718
AED 790 total
includes taxes & fees
1 Apr - 2 Apr

Room options

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Showing 5 of 5 rooms

View all photos for Reef Room

Desk, bed sheets, alarm clocks

Reef Room

Highlights

Balcony or patio
Refrigerator
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
Desk
  • 22 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Futon

View all photos for Beachside Room

Living room

Beachside Room

Highlights

Balcony or patio
Refrigerator
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
Desk
  • 22 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Reef Family Room

Reef Family Room | Desk, bed sheets, alarm clocks

Reef Family Room

Highlights

Balcony or patio
Refrigerator
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
Desk
  • 30 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Turtle Room

Turtle Room | Desk, bed sheets, alarm clocks

Turtle Room

Highlights

Balcony or patio
Refrigerator
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
Desk
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Turtle Family Room

Turtle Family Room | Desk, bed sheets, alarm clocks

Turtle Family Room

Highlights

Balcony or patio
Refrigerator
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
Desk
  • 26 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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Aerial view

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About the neighborhood

Map
Via Gladstone, Heron Island, QLD, 4000

What's nearby

  • Capricornia Cays National Park - 1 min walk
  • The University of Queensland - Heron Island Research Station - 4 min walk
  • Heron Island Beach - 5 min walk
  • Heron Island Dock - 6 min walk

About this property

Heron Island Resort

Resort near The University of Queensland - Heron Island Research Station
Located close to Heron Island Dock, Heron Island Resort provides a terrace, a coffee shop/cafe, and a garden. With a private beach, beachfront dining, and scuba diving, this resort is the perfect place to soak up some sun. Indulge in a body treatment, a body wrap, and a deep-tissue massage at the onsite spa. The on-site restaurant, Shearwater Restaurant, features ocean views and al fresco dining. Enjoy onsite activities like kayaking, ecotours, and boat tours. WiFi in public areas (surcharge) is available to all guests, along with laundry facilities and a bar.
Other perks at this resort include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Self parking (surcharge), a ferry terminal shuttle, and express check-out
  • Luggage storage, concierge services, and a front-desk safe
  • Tour/ticket assistance, laundry services, and beach towels
  • Guest reviews say great things about the helpful staff
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and showers
  • Balconies or patios, wardrobes/closets, and refrigerators

Languages

English

Property amenities

Internet

  • Available in some public areas: WiFi (AUD 25 per day)

Parking and transportation

  • Uncovered self parking on site (AUD 11 per night)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Shearwater Restaurant

Things to do

  • Billiards/pool table
  • Boat tours
  • Ecotours
  • Full-service spa
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Snorkeling

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Spa open select days
  • Steam room

Accessibility

  • This property does not have elevators

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Guests must transfer via Boat or helicopter to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
There is no cell phone service at this property due to its remote location.
This property is accessible by boat or helicopter. Boat transfers are available at 9:30 AM from Gladstone to Heron Island on Friday-Monday and Wednesday. The required fee for boat transfers is AUD 85 per adult and AUD 45 per child each way. On Tuesday and Thursday, access is only available via helicopter for the listed transfer service fee amounts. On December 25, access is only available via helicopter.

Renovations and closures

This property is closed from February 25 2025 to February 28 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 75 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

The listed destination fee is charged for a maximum of AUD 21 per person, per stay.

Optional extras

  • Fee for wireless internet in public areas: AUD 25 per day (rates may vary)
  • Uncovered self parking fee: AUD 11 per night
  • Rollaway bed fee: AUD 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Heron Island Resort
Heron Island Hotel Heron Island
Heron Hotel Heron
Heron Island Resort Resort
Heron Island Resort Heron Island
Heron Island Resort Resort Heron Island

Frequently asked questions

Does Heron Island Resort have a pool?

Yes, this property has an outdoor pool.

Is Heron Island Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heron Island Resort?

Self parking is available for AUD 11 per night.

What time is check-in at Heron Island Resort?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Heron Island Resort?

Check-out is at 10:00 AM.

Where is Heron Island Resort located?

Located in Heron Island, this beachfront resort is in a national park and within a 10-minute walk of The University of Queensland - Heron Island Research Station and Heron Island Dock.

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Heron Island Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 111 out of 264 reviews
Rating 8 - Good. 107 out of 264 reviews
Rating 6 - Okay. 26 out of 264 reviews
Rating 4 - Poor. 16 out of 264 reviews
Rating 2 - Terrible. 4 out of 264 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

zhong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heron island is beautiful
Stayed 5 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it. I’ll be back again for sure. The wildlife was amazing. Fabulous buffet breakfast. The staff were so kind and helpful. Big thank you to nurse Liz.
Stayed 2 nights in Jan 2025

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Dec 2024

10/10 Excellent

Kem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, good activities, snorkeling was great.
Stayed 3 nights in Sep 2024

8/10 Good

Junko

Liked: Cleanliness, staff & service, property conditions & facilities
We could see beautiful views from the window. Great experience!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on the island - has everything you need! It would be good to have an alternative to the $48 buffet dinner on the weekend - we don't eat that much food!
Stayed 3 nights in Oct 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning nature
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday trip. The only bad thing is the resort controls arrival time as the only way to get there is by the ferry sponsored by the hotel. Yet, our room was not ready upon arrival.
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Coral bleaching makes the lace a bit unattractive if you want to see coral. Our visit was marred by High winds which churned up the water and limited visibility when snorkeling. Got to see turtle hatchlings march to the see. We first came in 2012 and it was amazing. Now 12 years later the rooms are clean but show their age. Beautiful birds but expect to get poo dropped on you as they roost often over the walking path. There are complementary guided nature walks that are worthwhile taking.
Stayed 3 nights in Jan 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were bare bones but the island experience was spectacular! The beds were clean and comfortable and staff was very responsive. The access the nature and marine life is priceless. This is not an all inclusive resort so expect to pay for everything else from any excursions, coffee, a roll away bed and meals. (Except breakfast) However beach towels, snorkel set and water are included! (Filtered tap water) The resort offered bird, reef and island walks. All educational and inspiring! The views, water, sunsets and marine life were incredible. Wonderful to show our children to respect our earth and do everything we can to counter the effects of climate change/global warming.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Staff are excellent. Nice
-ve: Self service to replenish towels, ants get into your room, +ve: restaurant and cafe staff are very friendly and helpful. Room is comfy in winter conditions.
Stayed 2 nights in Aug 2024

6/10 Okay

Craig

Disliked: Cleanliness, amenities
Had to go to reception to get toilet roll and to get bathroom soap filled (was empty), the day after the room was serviced! Didn't empty the bathroom bin when serviced either. Basically the reef and environment are great, but do not expect any more than 2 stars as far as room servicing goes.
Stayed 6 nights in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and surrounded by wildlife non-stop
Stayed 2 nights in Mar 2024

10/10 Excellent

Corena

Liked: Cleanliness, staff & service, amenities
Heron Island was really organised, when we arrived off the Ferry there was a brief and we knew exactly where to go after the brief was finished. The lunch and dinner was pre booked by the accomodation and we liked that and a lovely buffet breakfast was included in our stays price. When we booked into our accomodation we even recieved beach towels, which we did not even think would be provided. The rooms are neat and tidy, they are normal rooms not super flash but you had everything you needed. There were no aircons, but we had fans. The birds on the island make noises in the evenings, so earplugs are provided by the accomodation. They really think of everything. The stay was lovely, at Heron island you do not spend a lot of time in your room, since the beach, snorkelling, diving, all the activities are just too amazing on the island. This was one of our best holidays we have had and the staff really made things easy and were very helpful to make our stay absolutely lovely.
Stayed 1 night in Jan 2025

10/10 Excellent

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were great and the whole trip was great dining should have more options at dinner
Stayed 4 nights in Mar 2024

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
staff excellent food very average island wonderful
Stayed 2 nights in Nov 2023

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel with excellent location- very nice staff and good restaurant!
Stayed 3 nights in Oct 2022

8/10 Good

Sourish

Heron Island Resort is a nice place with friendly and helpful staff. While the food options are limited, they are decent and satisfactory. The rooms, however, could benefit from more thorough cleaning to enhance the overall experience.
Stayed 1 night in May 2024

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities
staff were freindly and helpful
Stayed 4 nights in Mar 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our week at Heron Island was wonderful - the facilities made accessing the outstanding marine life a joy.
Stayed 7 nights in Dec 2023

6/10 Okay

Sharon

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We liked the island. Most staff was friendly. Appreciated the towel exchange. Booking for certain times at the one restaurant was limiting. My biggest suggestion is the room quality. Bathroom cabinets wood splitting. Furniture very worn out and wobbly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place on earth! You wont regret coming to heron island the rooms are all in very close proximity to the beaches and everything is a 5min walk
Stayed 5 nights in Jan 2024

10/10 Excellent

Mariedith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nature and close encounter to birds and turtles and marine life
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Rooms dated, but fantastic stay
Rooms are somewhat dated, but staff and activities offered were first class, and the island itself is truly beautiful - a great place to stay.
Stayed 6 nights in Jan 2023

10/10 Excellent

Jedrzejewski

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely oasis
Stayed 4 nights in Apr 2023