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Steigenberger Grandhotel & Spa

Beachfront, with full-service spa

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Steigenberger Grandhotel & Spa

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Beach/ocean view
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Aerial view
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
The price is AED 617
AED 673 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Connecting rooms available
Free cribs/infant beds
Dining table
  • 65 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Executive Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Connecting rooms available
Free cribs/infant beds
Dining table
  • 85 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Room

Executive Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Executive Room

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Family Suite

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • 55 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, Select Comfort beds, minibar, in-room safe

Junior Suite

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • 55 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Pool
the breeze
Pool
Breakfast included
Spa
Pet friendly
9.4 out of 10, Exceptional, (52)
The price is AED 665
AED 731 total
includes taxes & fees
9 Dec - 10 Dec
the breeze

About the neighborhood

Map
Liehrstrasse 11, Heringsdorf, MV, 17424

What's nearby

  • Ahlbeck Beach - 1 min walk
  • Heringsdorf Pier - 9 min walk
  • Ahlbeck Pier - 17 min walk
  • Tropenhaus Bansin - 8 min drive
  • Bansin Beach - 12 min drive

Getting around

  • Seebad Heringsdorf Station - 8 min walk
  • Heringsdorf (HDF) - 20 min drive

Restaurants

  • ‪Uwe's Fischerhütte - ‬15 min walk
  • ‪Usedomer Brauhaus - ‬11 min walk
  • ‪Seebrücke Ahlbeck - ‬15 min walk
  • ‪O'ne - ‬11 min walk
  • ‪Wirtshaus Leo - ‬11 min walk

About this property

Steigenberger Grandhotel & Spa

Family-friendly resort by the sea
Take advantage of a terrace, shopping on site, and a garden at Steigenberger Grandhotel & Spa. With amenities like a white sand beach and beach cabanas, this resort is the perfect place to soak up the sun. Indulge in a manicure/pedicure, a body treatment, and a facial at Baltic Sea Grand SPA, the onsite spa. At the 4 on-site restaurants, enjoy lunch, dinner, light fare, and al fresco dining. Fitness classes are offered at the health club; other things to do include mountain biking. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), free train station pick-up, and bike rentals
  • Self parking (surcharge), an electric car charging station, and express check-in
  • Concierge services, an elevator, and a 24-hour front desk
Room features
All 169 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and bathrobes.
Extra amenities include:
  • Baby monitors, children's slippers, and childcare services
  • Hypo-allergenic bedding and Select Comfort beds
  • Children's robes, free toiletries, and hair dryers
  • 32-inch LED TVs with satellite channels
  • Balconies or patios, wardrobes/closets, and electric kettles

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 24 per day)
  • Extended parking on site (EUR 24 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 39 for adults and EUR 39 for children
  • 4 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • LILIENTHAL Usedom
  • SEASIDE Thai Cuisine
  • Bistro WATERFRONT
  • SPA Lounge HIIUMAA
  • DELBRÜCK Bar & Lounge

Things to do

  • Fitness classes
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Baby monitor
  • Beach toys
  • Children's club
  • Children's games
  • Children's toys
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (1549 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach cabanas (surcharge)
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 39
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 55.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 31 March, EUR 2.50 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 November - 31 December, EUR 2.70 per person, per night. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 39 for adults and EUR 39 for children
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Self parking fee: EUR 24 per day
  • Extended parking fee: EUR 24 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or health club without adult supervision
Children under 3 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Steigenberger Grandhotel Heringsdorf Resort
Steigenberger Grandhotel Heringsdorf
Steigenberger Grandhotel Hotel Heringsdorf
Steigenberger Grandhotel Spa Heringsdorf
Steigenberger Grandhotel Spa
Steigenberger Grandhotel & Spa Resort
Steigenberger Grandhotel Spa Heringsdorf
Steigenberger Grandhotel & Spa Heringsdorf
Steigenberger Grandhotel & Spa Resort Heringsdorf

Frequently asked questions

Does Steigenberger Grandhotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Steigenberger Grandhotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Steigenberger Grandhotel & Spa?

Self parking is available for EUR 24 per day. Extended parking is available for EUR 24 per night.

What time is check-in at Steigenberger Grandhotel & Spa?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Steigenberger Grandhotel & Spa?

Check-out is at noon.

Does Steigenberger Grandhotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies.

Where is Steigenberger Grandhotel & Spa located?

Located in Heringsdorf, this beachfront resort is on the boardwalk/promenade, just steps from Islands of the Baltic Sea and Ahlbeck Beach. Heringsdorf Beach and Usedom Nature Park are also within 10 minutes. Seebad Heringsdorf Station is 8 minutes by foot and Ahlbeck Ostseetherme Station is 16 minutes.

Steigenberger Grandhotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 213 out of 298 reviews" "
Rating 8 - Good. 70 out of 298 reviews" "
Rating 6 - Okay. 12 out of 298 reviews" "
Rating 4 - Poor. 1 out of 298 reviews" "
Rating 2 - Terrible. 2 out of 298 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

K, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel perhaps some attention needs to be paid to replenishing shampoo/soap in the wellness area
Stayed 2 nights in Jan 2020

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was even better than we expected from the advertisements that led us to choose it. We stayed for three nights and would happily have stayed longer. The catering for breakfast was first class as was everything about the hotel. No effort was spared to help guests to be comfortable.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Svetlana

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in a nice location, with a very good breakfast selection. Prices are reasonable and food is great. What dented our experience was the inconsistent level of friendliness of the staff, which ranged from a genuine very eager to please to (from a UK perspective plain) rude.
Stayed 3 nights in Feb 2018

10/10 Excellent

james, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel. every thing is your finger tips
everything about the hotel was very good. especially for an english speaking person. food was very good and is such a nice place for a holiday.

10/10 Excellent

Ina, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
The hotel fits perfectly into this great place. The room is great, as well as the restaurants, breakfast and Spa. Rent a bicycle to explore the town or cross the street to the beach. I'll come back!

8/10 Good

Thomas, Zug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for relexed weekend
Great Hotel for a relaxed stay - very friendly staff - great opening hours for spa and breakfast Only minus: Pools in the spa area are fairly small and not very warm (no jacuzzi)- Breakfast was good overall good but for hotels at this price & star level they usually tent to be a bit better

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good facilities, service needs improving.
Hotel is new and shiny and the facilities are clearly the best in town. However, the service level is patchy and does not reflect the excellent infrastructure. Credit where it’s due, the restaurant staff are very good. The food outlets we tried, the main restaurant and the bistro bar, both ran very well. The front desk and the bar service however are not delivering 5 star service. The front desk team seemed unsure about everything. Whilst we were there the internet went down i.e. both the business centre and the wifi. There seemed no urgency to do anything about this. By day 4 when we left, still not working. I imagine that had the tills stopped then the IT hiccup might have been fixed! There is a lot of technology in this hotel and they must have in-house IT. Totally unacceptable at these prices and more annoying by the shrugging of shoulders when asked when it would be fixed. The bar area too is most unwelcoming verging on intimidating. Overall not good enough to guarantee a return visit.

10/10 Excellent

Thorsten, Berlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren ja schon öfter hier. Einfach ein tolles Hotel. Service super. Frühstück, Bar und Restaurants toll. Service aufmerksam und freundlich. Wir kommen gerne wieder.
Stayed 2 nights in Nov 2024

10/10 Excellent

Katalina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grandioses Frühstück, tolle Zimmer, super nettes Personal.
Stayed 7 nights in Sep 2024

10/10 Excellent

Bernhard

Stayed 1 night in Aug 2024

10/10 Excellent

Stefanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sehr schönes Hotel, Frühstück sehr lecker, große Auswahl, Personal an der Rezeption leider nicht sehr kompetent. Stritt sich mit einem Auszubildenem direkt vor den Kunden
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniela

Traveled with partner
Liked: Amenities
Modernes sehr gepflegtes Haus mit sehr gutem Service. Sehr leckeres Frühstück mit allen Wünschen, die erhüllt werden und ein toller erwährmter Pool. Rundum haben wir uns sehr wohlgefühlt und kommen gerne wieder.
Stayed 4 nights in Aug 2024

10/10 Excellent

Uwe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angenehm und jederzeit erholsam. Schönes Restaurantkonzept. Tolles Frühstück.
Stayed 7 nights in Aug 2024

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jederzeit wieder!
Stayed 2 nights in Jul 2024

8/10 Good

Ole Haakon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Simone

Stayed 8 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Willi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Valerij

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat mir sehr gut gefallen. Das Zimmer war top und auch das Frühstücksangebot war super.Auch der Spa Bereich, besonders die Sauna hat mir gefallen.
Stayed 5 nights in Apr 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne helle Zimmer, nettes Personal und super Frühstück.
Stayed 1 night in Feb 2024

10/10 Excellent

Beate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Andreas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist absolut top. Eine Wohlfühloase in direkter Strandnähe. Leider ist es im Flurbereich und in den Fahrstühlen zu warm und stickig.
Stayed 2 nights in Sep 2023

10/10 Excellent

René

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr tolle großzügige Anlage mit einem tollen Außenpool. Fantastisches Frühstück und sehr freundliches Personal in allen Bereichen
Stayed 5 nights in Sep 2023